Too nice! Chocolate frappe is soo good…read more Many people recommended this place. So chocolatey and just made me smile at 1st sip! Really pretty inside too!

Had an ice latte and a chocolate cake from this place, the prices were high and the food was not…read moregreat. The cake was around 8 dollars, with it being small and a bit dry. Though it had a nice dark chocolate undertones that should have been overtly present. The chai latte was gross and my wife let me have it after getting for herself. The place isn't bad, it is just a run of the mill cafe that is overpriced and relies on its Americanized style. No service, but two hour WiFi with purchase and AC

The Cenote Spa a was a really nice experience. The design is inspired by a cenote, with natural…read morelight and water features, and it creates a calm atmosphere as soon as you walk in. The service was very good, the staff were professional, friendly, and explained everything clearly. I booked a treatment and it was done with care, which made it easy to relax. Afterward, I spent time enjoying the pools and sauna. The whole space was clean, well kept, and not too crowded. Overall, the Cenote Spa has good service, a beautiful design, and a quiet atmosphere that makes it worth visiting in Playa del Carmen.

I had an amazing massage here. The facility and the rooms are so zen. They also have really good…read moreamenities - hot/cold plunge, sauna, steam room, cenote pool, lap pool, and lots of different spots to relax.

If you are considering getting a massage while you are visiting we highly recommend the Los…read moreColibríes Mayan Jungle Spa. It is such a beautiful atmosphere and everyone makes you feel welcome from beginning to end. We were apprehensive about going topless at first but the massage therapists all make sure you are covered when you need to be and never make you feel self conscious at all. The clay does have a sulfur smell to it but that goes away within 5 minutes or less. They rinse the clay off with cold water but right after being rinsed you are put into a warm/hot bath where you get a neck, shoulder and back massage. After you get out of the bath they have you get onto the massage table where you get a massage that is to the pressure of your liking. I had medium pressure and my wife had hard pressure. After the massage they lead you to the entry where you enjoy fresh fruit and tea. This experience is something you will never forget and well worth the money.

We got the 2 1/2 hour treatment. It was very relaxing. You can see other naked visitors in the tubs…read moreso I would not go fully nude. The mud treatment was nice. Getting it rinsed off was kind of miserable because the water was so cold. The hot bath was nice but we started to get overheated after about 10 minutes. I think my massage lady kept falling asleep. Regardless, it was definitely worth the price. They sent a taxi for us and he waited while we were getting our services.

This is our third time at Sun Palace. The staff is so attentive and nice. We clearly love this…read moreplace and will be back. Cristian, Eric, Adrian, Justin, Alejandro and Aniv at the Sweet & Coffee amazing. This trip was our 10 year anniversary and they kept us in coffee and sweets. On our anniversary they had made us a special cake and oh my goodness it was chocolaty and so good. We also had Juan as our waiter at the Aurora and I swear that man remembered everything I liked and then on our last day made sure my wife had her favorite dish. The staff at all the restaurants were always above perfect and just kept it coming every time we showed up. Also, we spent alot of time at the Party Pool this trip and the entertainment staff kept us laughing and entertained. We were in the honeymoon suite so concierge was great and the chocolate on the pillow never disappointed. 5 and will return. AND the turtle this time of year were huge

This is a beautiful, five star, adult only resort on the beach. From the moment you step foot onto…read morethe property, everyone is professional, pleasant, and offers exceptional, unmatched customer service that can't be found anywhere else. There is something for everyone here in every beautiful facet of this resort. From restaurants, bars, a spa, nail salon, boutiques, convenient store, entertainment room, a relaxation pool, party pool, 24/7 room-service, and of course the beach where the staff bends over backwards to create an experience that you cannot find anywhere else, and that makes you want to come back again, and again, and again.

There is not enough to say about this resort. From the ambiance, the service, the food, the…read moreactivities...everything is top notch. They have a specific attention to detail that reminds me of the quality of Disney resorts, but without the kids. If you need a beach vacation, you have to check out LeBlanc in Cancun. We definitely want to try their Cabo location next!

Stayed here for a week and were a little disappointed. It didn't live up to our expectations as…read morebeing the most luxurious of the Palace resorts. My husband and I were celebrating our anniversary and were looking forward to a relaxing vacation. We arrived early, 7:30AM and our private transportation picked us up after about 15-20 minutes after arriving. After a quick drive to the resort, we checked in. No welcome towel service nor welcome drink, but we received a warm neck wrap. Unfortunately, our room wasn't ready until 11:30AM, so we walked around to explore the property and have breakfast. We received a text message from the lobby that our room was ready and to return to the front desk. We were told our room number and that our luggage would be delivered shortly. The room had a beautiful view of the ocean, clean, stocked with snacks and drinks ,and over all nice. We unpacked ourselves and headed to the pool. While we were on the way, we met our butler who's desk is located in the hallway of the elevators. At that time we were connected to a WhatsApp group text. Then we returned to our room with our butler, who reviewed the amenities and light switches in our room. We ate at all the restaurants. We went to Blanc and Terraza for breakfast and our 2 favorite restaurants for dinner were Bella and Yama. Unfortunately, on a few occasions, Terraza and Yama served us cold food, as if they were sitting out too long. We tried scheduling room service breakfast and they were behind in schedule 30-40 minutes. We were underwhelmed as the room service menu as it wasn't as grand as the other palace resorts; we were looking forward to the chocolate cake; which wasn't available. The K'akau, coffee shop was the best to relieve our chocolate cravings. The main pool lounge chairs were always taken, so get there early. We relaxed at all the pools and depending on the day had our favorite. The beach is beautiful and the lifeguard at the tower was always welcoming and helpful to get us lounge chairs. The spa services and hydrotherapy were wonderful, but we were disappointed that the men and women were separated in the pool and jacuzzi areas. We ran into difficulties with our dinner and spa bookings. We made prior arrangements with our pre-concierge, but when we wanted to change our schedule, the on site concierge didn't have access to canceling them. We were told to email our pre-concierge to ask her to delete them from the system. Our pre-concierge also didn't confirm our restaurant bookings for certain days and so we had to ask our Butler if they were booked. What was the most disappointing was the evening entertainment. We were looking forward to certain shows/performances and then a few hours before the scheduled time, seeing the entertainment was removed and replaced with something mundane. We've been to Sun Palace, another adult only resort, down the road and after our experience at Le Blanc, we actually prefer Sun Palace over Le Blanc. From our experience.. Le Blanc is a great place if you enjoy the spa, peace and quiet, and want to just chill and lounge. But if you want a little more excitement, fun, music, and meet people and have great conversations, Sun Palace is the place. Our Butler, Rene on the 3rd floor was awesome. He made our anniversary special. Safety: We felt safe. When we arrived at the resort after walking down the hotel zone, security always checked us in. When we arrived via taxi or uber, they did the same thing. If you walked out to the beach, you have to scan your bracelet to exit the gate and also scan it the when you enter back onto the resort property. Elevators: There are 3 elevators and during our stay, 1 was always out of order. One day, 2 elevators were out of order. Luckily, we were only on the 3rd floor, so we often took the stairs. The stairwell does need more lighting, it is dark, so watch your step.

This is the best store for everything in the hotel zone. From reasonable souvenirs to half a floor…read moredevoted to alcohol and a complete, real pharmacy not to mention groceries. The second floor is half alcohol. There is also a bar where you can get an alcoholic beverage while you shop! And, oh, yes, there is a deli with hot & cold meal offerings you can take onto their outside patio to eat overlooking the lagoon! Best kept secret in Cancun! They do custom birthday cakes on the second floor, too, so no need to pay exhorbitant hotel prices to celebrate a loved one's special day! Entire cakes here are $17-$20! Definitely bring your own shopping bag & be prepared to tip the bagger a few coins at checkout. You can pay by card or even US dollars, but change is in Mex pesos. Great place!

We stayed in a hotel near to this grocery store so we came here to get some fruit and to see what…read morethey offered! We opted to get some cut fruit because it was so cheap here. A tub of mango, pineapple, or watermelon was only two dollars each! They also had a lot of baked goods that looked yummy and a small food court. I also tried the flan, which was very delicious and not too sweet (which is how I like it). Overall, great grocery store! I would definitely recommend checking it out if you are in the area.

If you are in Cancun you will have to visit CasaBlanca to treat yourself:) the hairstylists are…read moreknowledgeable- they are honest and they care! These are very important when you are looking for a stylist. You will never regret going to this place. I came in with .t hair all messed up from the beach and they have done such a fantastic job in my hair. Again they are very honest and up front with their pricing:) very tourist friendly!

Excellent everything they are a wonderful team and I'm very happy with their gel nails they hair…read moredye and hairstyle ‍

Excellent service. Very knowledgeable, and professional staff! They did a perfect color job on the…read morefirst try! Highly recommend!