The customer service at this Salon is excellent. From the minute you walk in the door everyone is…read morefriendly and helpful, offering you something to drink while you wait or showing you were to go. When I first moved to town I came here to get a hair cut, the cut was fine. The girl that did my hair couldn't have been nicer, however I thought the prices were a little high($40 for shampoo, cut and style), being I was on a tight budget I found someplace else to get my hair done. For my birthday recently I received a gift of essence of pampering gift package. This included a 30 min massage, pedicure, manicure and a shampoo and style. I have never had a professional massage so I don't have anything to compare it to but it was very relaxing and I enjoyed it a lot. Cristy was the girl that did my manicure, pedicure and my hair. She was professional and friendly. She did a great job. I fell totally inlove with the way she did my hair. Not sure if I will go for a regular hair cut there but I will return if I need my hair done for a special occasion. I will also return for pedicure and manicure, I don't feel their prices for these are too high. I very much enjoy the personal service they give you. As one person said you get what you pay for.

Another fantastic hair appointment at Greystone Salon! Kristy worked her magic and my hair is ready…read morefor Fall!

Isabella is great, made me feel welcomed and relaxed. i got a cut and color and she recommended…read moreshampoo and conditioner. even had champagne while i waited for my dye to set. ask for Isabella if you come here and you will be in good hands!

My first time having Isabella as my stylist. I am 100% happy with her work. I will absolutely go…read moreagain soon when needed.

This is exactly why so many people have trust issues when trying a new hairdresser. I asked for a…read morebalayage with caramel highlights and instead received a choppy, brassy, untoned result that looked nothing like what was requested. This work was done by Madelynn. While we were extremely disappointed with both the color outcome and the obvious lack of blending and transition throughout the hair, what ultimately prompted me to leave this review was her response when concerns were raised. Rather than acknowledging the issues, she became defensive when dissatisfaction with the service was expressed. When a refund was requested due to the poor results, there was significant resistance before she eventually agreed to refund less than half of the amount paid. $150 for this inexperienced "balayage" service is a scam. Mistakes can happen, but professionalism, accountability, and a willingness to make things right matter just as much as the service itself. Unfortunately, this experience fell short in all of those areas.

Outstanding "little shop of hair-tastic" experiences ! Friendly from the first impress on the…read moreporch, to the Hello that greets you, and the person attention to your needs and desires for your hair. Fun, friendly and professional - That says it all.

Been getting my brow and around my lips threaded here every time I'm in the Concord area and it has…read morealways been a quick and quality experience. And just today, had my first facial and it was an interesting and relaxing experience. My face felt so clean and smooth afterwards! If you're in the Kannapolis/Concord area, this is a good quick, and affordable stop to get your brows done. They're usually not super busy so no need to get an appointment, and the wait is short for walk-ins. For COVID precautions: staff is masked and seat is disinfected between clients.

Patricia is amazing. My eyebrows have never looked better. So nice to have a threading shop here in…read moretown.

If your eyebrow lady can make you feel pretty again, you keep her forever!!!…read moreTonya was so hygienic and precise in her measurements of my eyebrows for my face it made me feel very safe to let her do my eyebrows. She also mentioned she's been an estitician for 37 years too. I had a very bad experience with nail salons and had to wait 6 months to regrow my eyebrows back in. Such a warm personality I'll definitely be recommending her to anyone around Salisbury

The WORST customer service! I needed help with a product and had to basically beg a sales rep. to…read morestop doing her own make up to show me where the product I was looking for was! Then instead of helping me with the product she pointed & says "here it is" and walks back to her make up mirror to finish her own face! UNBELIEVABLE! Your job is to help others not yourself. Then when I managed to hunt down another sales rep. for help she didn't know anything about the products. If it were not for needing this product I would have taken my money elsewhere & I remembered why I don't shop Ulta! - Especially the Salisbury location! Shopper beware!!!

i was visiting colleges UNC Charlotte and was on my way home in desperate need of pedi walked in…read moreand was welcomed by a great team of technicians friendly as can be . Me and my daughter were very impressed . The owner did my pedi and was so gracious and wonderful The owner works with her 3 daughters there also and they were just as gracious as the owner wonderful southern experience Stephanie and Maci from Maryland

I love getting pedicures done here. Even if they are busy they can usually get you in a chair…read morewithin 30 minutes. I also like that you can use your debit card to pay when most salons take cash only. My feet always look better than they did before.

I've visited this Ulta twice now and I absolutely recommend it! I hadn't been to Ulta is YEARS! But…read morea friend of mine began working there as a stylist, Valeka. Valeka is absolutely remarkable. She's sweet, funny and incredibly good at what she does. And that's not just because she's my friend. She's so good, in fact, that I'm willing to drive 50 mins one way to have her do my hair. I wouldn't dare let anyone else touch my hair, lol. All I have to do is tell her what I want my hair to look like and she'll research it. Or give her a picture and she'll ask you questions to tailor the hair to your perfect desires. She's also over all knowledgeable about beauty products and such. I needed a Red lipstick and she was able to recommend one to me that all the Ulta girls wear! And I loved it! So ladies of Salisbury - if you're in need of a stylist, go see Valeka asap!!!!!

This is not the kind of store that I find thing easily on my own. It is mostly geared toward items…read moredesigned to be used by a female. I was there to get a specific gift for my daughter. They had two salespersons on the floor assisting shoppers. I got really good help today. The lady took me straight to the items I was looking for. The checkout process was painless. The cashier was friendly. She even helped me find a 20% coupon in the sales flier. The store is brightly lit and very clean. It is organized into sections. They have a salon in the back of the store. They have a lot of makeup. They even have oral care items. I expect this store to get busy as the holiday's near. It is just packed with holiday gift items. I appreciate the great customer service!

Let me be honest by saying that I am an OCD lunatic about my hair. Having a run of bad haircuts…read morewill make you incredibly selective and very dedicated when you find the right person. Thank goodness for Andrea Smith and Hair Associates! How good are they? I live in Cary, NC and drive almost 2.5 hours to have my hair done here. Yes...out of all the salons in Raleigh, Durham, Cary, and Chapel Hill, I drive all the way down to Salisbury. The stylists here are amazing. They frequently go to hair shows and stay on top of the latest cuts and color. They are professional and friendly, and the best way I can describe the atmosphere of the shop itself is down-to-earth. You get top-notch service at more than reasonable prices and it's like hanging with friends. They also sell a wide range of hair products, make up, and funky accessories, so it's like a mini-shopping trip every time you go. Awesome!

I walked in the door (which had a bell). I was looked at by employees (I counted 5 in the salon)…read morebut not one greeted me or said we'll be with you in a minute. I sit in the waiting area for about 8 minutes. Another customer came in and sit down. Finally an employee came over and said are either of you "Julie"? The other lady got up and went with her. Still no one has even acknowledged that I was there!. A little later another lady came and helped me. Ignoring anyone in your place of business is disrespectful and shows no motivation to get and retain clients. Also it shows no manners. This experience just makes me wonder WHY would any business owner tolerate this. I guess they have all the business they need there. The lady who helped me was very nice and she was not one of the original 5 employees. I will not darken their door again.

Elizabeth was so amazing! I received my first facial, usually I don't talk much during services but…read moreshe was incredibly easy and pleasant to talk to. My face feels great. Great calming experience.

Elizabeth is a true professional. She will let you know what you need for your facial. She is very…read morecautious and takes really good care of your skin when it comes to Brows. She's the best she maps them out and it's just perfect. You can't go wrong with any of her services. My daughter does her spray tan and she says she's the very best.