Terri is always a pleasure. Great facial. I feel they need a…read morenew receptionist. She is not friendly over the phone, and also not in person, at all. When you think of spa receptionist you think face of the spa, bubbly, and well kept/put together. This woman is rough in her mannerism, tone and was in a huge sweatshirt with hair in a dirty bun like she just got back from from the gym or a nap. Hate to say this but the face of your spa needs to be someone inviting! It's a true Shame because Terri is great, but this could be a major turn off for potential clients! I know the phone call interactions and the in person interactions with the receptionist tainted my overall experience. When I came last year it was a woman named Amy and she was very sweet, and helpful.

For years I've seen Serenity and driven right by it. It doesn't have the high end Spa presence but…read moreit is a neighborhood "hidden gem" in some regard. As long as I've seen this spa, I have been holding onto a couple of gift cards for Spa Week and Spa Finder. Every place I frequent isn't a business that honors them, but when surfing the list of businesses that do, I saw Serenity on the list. Before booking an appointment I called the business to confirm the cards were accepted - yay, they take them (both)! Or so she said. I booked a manicure appointment for mom and I. Day of arrival we parked on the street (at a meter), not knowing the business has a parking lot behind the building for customers (manicurist shared with us during appt). That might have been worth mentioning Ms. Receptionist. The space looks small from the outside but inside is very spacious but dated; the Manicure Room is cute, but could use some updates as well. The nail color selection is limited and flat (none of the new stuff). The manicurist were great - took their time and polished well. Upon check out I presented both cards, one for my mom to use and one for myself. The reception said they didn't take Spa Week, I told her when I called the receptionist said they did. Whatevs, but I know what I was told. On my second visit (2 weeks later), I booked a mani and pedi, but the manicurist I booked with was no longer employed there, so I was very surprised because I wasn't notified. The new girl was good too, so I was satisfied, but normally a call with the option to keep or cancel appointment is my practice. The business sends frequent email blasts that let you know about specials and pricing, which the prices have spiked, as of April. A regular manicure will now cost $30, color gel mani $55, basic pedi $55. These new prices will determine the frequency of my visits.

BUTTER MED SPA Is a welcoming place with a great and knowledgeable staff. From the waiting room to…read morethe treatment spaces, it it is always a pleasurable experience. Support female owned small businesses !

I highly recommend Butter Medspa! The spa itself is modern and very clean. The staff here are…read morewonderful and did an amazing job at explaining the laser facial treatment and what I can expect. The laser facial treatment took about 30 minutes and I saw results instantly! It took away my sun damage / spots and my skin is still glowing! I highly recommend this med spa!

Beautiful place and kitty is good for design gel nail. I…read moredefinitely come back for other design nails.

Kitty is the best! I only trust her with my nails & will always be coming back. Great quality every…read moretime.

I've visited many different skin care clinics before but none were quite like Ashley's. Her skills…read moreare on another level and was able to alleviate me of various aches that I suffered from for years. For the first time in 20+ years I look at my face and feel beautiful. Ashley is very warm and it is apparent that she cares about her clients tremendously and does not treat you differently like some other places do based on your tip. If you want to invest in yourself and actually see the results on the same day, look for Ashley!!!!

I came not know information anything thinking I'm getting a consultation but they brought me into…read morethe room and she looked at my face saying I need a facial with the Ashley signature care which is a 1 time that going to cost me $$ without explaining what needed to be done . It was cut and dry and I felt like she was not nice. I didn't expect this since I my friend told me about this place. I will not be going to this place.

Best facial all around. Thorough with extra special touches…read more I've had a regular facial and the microneedling. Both were exceptional.

Came back to do a wedding facial special where she does your back and face total of 90 mins!…read more It was so satisfying to see the whiteheads from my back! Wedding facial details: Back cleansing Back scrub Back exfoliation Back extraction for pimples & whiteheads Deep tissue massage Then turn over with customize facial since I have combination skin Deep moisturize Shoulder massage Machine for pore tightening Hyaluronic mask

my favorite place : ) The shop is beautiful and her job is…read moreperfect And emily's massage makes my body feel better Thank u christina~~~!!

Ever since I've been getting facials here, my skin has improved drastically. I literally travel all…read morethe way from across the bridge from Washington Heights NYC to come here and get my facials- that's how good it is! Unfortunately I'm a student right now so I can't come every 4-6 weeks to get a facial but I wish I could! :( I have always done the deep cleansing facial which includes extractions, a massage, among other little things that make it a very relaxing experience. Highly recommend Beau Esthetic for facials in Fort Lee!

I had Skinvive procedure recommended by Dr Hong about 7 months ago. He said it 's just "expensive…read moremoisturizer " to make skin glowing. I was left with dozens and dozens of huge bumps which resembled like bad bee stings all over my cheeks and chin. I look deformed. When I confronted Dr Hong and the staff he just said he made a mistake with the procedure and brushed off. After nearly 7 months I still have bad wart like bumps with bad discoloration. Needlessly said I look much much worse now than before with bad permanent skin condition. Dr Hong is an internist not a dermatologist. He and the nurses who perform some of the procedures appear not too qualified and knowledgeable. They should study more about some of the procedures and less of money making. There should be restrictive laws and prohibit some careless practices done by money hungry doctors and nurses.

Unfortunately, I had a very bad experience with the front desk receptionists. I waited for 4 weeks…read morefor a facial before my long trip. I live an hour away, at 10:45am I called the front desk and let them know I'm running late for my 11:05am appointment due to some traffic, the front desk girl (Sarah) asked me what time will I get there, I said around 11:30. She immediately said I need to reduce my time of the facial. I said that means I only will get 5 minutes of facial, she said I can cancel my appointment and I'll get charged for it. The way she spoke to me was stone cold, and how she approached was honestly so rude. And this is not the first time they treat me this way. I asked to speak to a manager, and they sent me to another receptionist who refused to give me her name and was equally rude. She also told me there's no manager available to speak to me and hang up the phone. After that, no matter how I call, they would not pick up the phone. Then left clueless, I had to call the Manhattan location and asked them to please call the Fort Lee location and ask the manager to call me back. The silver lining is, their manager Jessi did call me back later and apologized. She was nice and reasonable and I left the conversation with some sort of comfort after my experience. The receptionists are the face of your business and their behavior has an impact on your customer relations. I hope the business will do something at this location.

I recently moved to New Jersey from upstate New York. I was in desperate need of finding a location…read morein an aesthetician that can do Sugaring. I've been Sugaring probably for the past 15 years and I had an excellent aesthetician in Florida and then I moved to upstate New York, and I wanted to find someone that was equally as good here in New Jersey. I found Lotus Skin Care while doing some research on the web and call to make an appointment . I spoke with Secilia she answered all of my questions. She explained the location where they are, and the service that they provide. I made my first appointment with Secilia. I had the most amazing experience. Secilia is a consummate professional. She's friendly, inviting, and very personable. She puts you at ease and make sure that you're relaxed. She's also very communicative making sure that she understands exactly what your needs are. Every time I call Cecilia answers his phone and says hello Barbara, which adds such a nice touch a nice, personal touch. They offer many different types of Sugaring but I can say that each time Cecilia does it she does an excellent job. She talk you through it while she's Sugaring you and make sure that you're OK and also always ask if you have any questions. I would definitely recommend anybody that is looking for a new location or has never had a sugaring before and wants a new experience or any other services to check them out. It's an excellent location And the space is absolutely gorgeous. You walk it is calming, it's serene, and inviting. The decor is just absolutely beautiful.

Awesome !!! Every time I do sugaring with her she is amazing !!! Thank you so much !!!! Highly…read morerecommend !!! I really do feel amazing !!!! She's the best !!!!! Thank you again !!!!!!

I just had the best Spa experience!! From the minute I walked in, everyone was so warm and…read morewelcoming!! Chloe gave me an amazing facial!! It was so relaxing and my skin looks and feels fantastic!! Top notch service!! Highly recommend The Hudson Med Spa!!

The place is beautiful and the people are great! Tiffany gave me an amazing hydrafacial that left…read moreme super dewy and glowy. She was so kind and attentive. Loved it, can't wait to go back.

Sarah is an angel combined with a magician. She takes her…read moretime, cares about your concerns and is a perfectionist at heart. Her focus is on creating symmetry along with enhancing your look. If you are looking for an expert, knowledgeable, caring injector and front desk staff look GO TO DRIP!! I trust only trust her and Nena. No other place compares to DRiP!

The best Sarah is best!!! She truly is amazing at what she does. She takes her time and she listens…read moreto you.