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    Estes Express Lines

    1.6 (5 reviews)
    Closed 7:00 am - 7:00 pm

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    Shipping centers

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    5 years ago

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    Mercury Moving and Storage Systems

    Mercury Moving and Storage Systems

    (2 reviews)

    When it was time for my husband and I to move, we knew that we would be hiring someone to do it for…read moreus, after the hell we went through in the past doing everything ourselves. I did some research online, and found that Mercury Moving was highly recommended, and touted as the "best" in the area. So I read every word on their website, and had my husband check them out as well. We were very impressed with all of the information on there, and decided to give them a try. Best. decision. ever. They showed up to our place right on time, and were extremely careful, friendly and fast. Since we had just donated our car the day before our move, they let my husband ride in the truck with them to our new place, while I took the train. Their guys are really strong, and I was amazed at how efficiently they moved our stuff. When our bed wouldn't fit into the doorway, they found a way through the back porch and maneuvered it to our 2nd floor place without a scratch. They usually charge extra for this kind of thing, but thankfully gave us a break and did it without the charge. We were sure to tip them nicely, of course.

    Just recently relocated from Boston to NYC - I had the pleasure of working with Jessica at Mercury…read more Hands down the best moving experience I've had - from the initial call seeking information to the actual move day - the team at Mercury was incredibly professional. Move day was honestly a piece of cake. Santiago, Jose, and, Nick arrived on time, took care of everything and were loaded up in no time. These guys were amazing - top notch. Efficient, professional, and super pleasant to be around. Without hesitation or reservation, I would refer Mercury to family and friends. This is a top-tier business providing excellent service at a competitive price point. Thank you Mercury.

    Urban Express

    Urban Express

    (68 reviews)

    Ikea in Stoughton, MA uses this company as their delivery service. TRANSLATION: Ikea takes no…read moreresponsibility for your delivery, and UE couldn't care less about your product or your review of them because they get so much work from Ikea. We were given a window between 8am and 12pm on a Sunday. We waited, and waited, and waited. A call at 1230pm from UE said the driver would be a 1/2 hour late.. um, obviously. At 130pm we called asking where our delivery was, and the company stated that they "are not responsible for meeting any time quote that was guaranteed" to us. Our items showed up around 215pm, and the movers were kind enough to add three huge gouges into our living room's hardwood floor - in addition to the damages left to our Ikea boxes/furniture! What an infuriating process. Why even bother giving me a time quote? Tell me anytime Sunday and I won't be so pissed off... Rent a truck and move your items yourself! That way you know what time they will arrive and that there will be no damage.

    Actually my rating is ZERO STARS!…read more This is the worst company I've ever had to deal with ... EVER! Worst customer service. I think I was put on hold for a total of 2 hours over the course of 3 days! My ikea furniture was suppose to be delivered Saturday between 2-6pm. Not only did I cancel plans during the time frame, but also waiting an extra 3 hours after just in case it was running late. Not only that, I didn't get a phone call until 9:30pm saying "Oh, the truck broke down. Please reschedule in the morning." So I called in the morning and was told that it was rescheduled for today (Sunday) for 2-6pm. Okay. I cancelled all my Sunday afternoon plans and I waited .... and waited ... and waited. NOTHING CAME. I called again and was told "Oh, the truck driver never made it to work today and the truck is locked up." Then, he told me that he promised it will be delivered next day between 10 - 2pm. Monday morning rolled around, waited ... waited... waited... NOTHING CAME AGAIN!!!! I called each hour afterwards to only get the answer, "The truck is about an hour away..." LIARS!!!!! At this point, I couldn't be respectful anymore. I called IKEA, I called Urban Express. I complained... a lot. It's now 5pm Monday and I still have not gotten my stuff. I've wasted hours and hours of my time, hours and hours of being put on hold (using up my daytime minutes!) I want a refund ... and then some.

    Estes Express Lines - shipping_centers - Updated May 2026

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