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    Esteem Specialty Esthetics

    5.0 (7 reviews)
    Closed Closed

    By appointment only

    Services - Esteem Specialty Esthetics

    Airbrush tanning

    Spray tanning

    Bikini wax

    1 More Service

    Waxing

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    Sacred Mountain Spa - Get cozy at our spa in the winter!

    Sacred Mountain Spa

    4.5(52 reviews)
    2.1 mi
    $$

    I sent this email to Sacred Mountain Spa a week ago and have not heard back. I would like to…read morediscuss my experience from last month with them but haven't been able to reach them. I've had great experiences in the past which makes me sad that this was my most recent experience. Dear Sacred Mountain Spa Team, I hope you are doing well. I am writing to share my experience from the massage service I received on March 21. I want to be upfront that I have gone back and forth on whether to send this email, but after taking some time to reflect, I feel it is important to communicate my concerns. Unfortunately, the service I received was not relaxing and did not meet my expectations for a professional massage. Throughout the session, the technique felt rushed and consisted mostly of quick, flurry-like strokes. Rather than feeling like a therapeutic massage, it felt as though oil was simply being spread across my skin without any meaningful attention to muscle tension or relief. Additionally, an excessive amount of massage oil was used. By the end of the session, I felt uncomfortably covered in oil to the point where I needed to use a towel to wipe myself off, and even then, the towel became noticeably saturated. More concerning, later that same day I experienced a tingling sensation, like pins and needles, in two fingers on my right hand and one on my left. This sensation persisted for approximately three days after the appointment, which was both uncomfortable and unexpected following a massage. At the time of the appointment, I did not raise these concerns in person, as the therapist was positioned near the front desk area, and I did not feel comfortable addressing it at that moment. However, after reflecting on the overall experience and the physical discomfort that followed, I believe it is necessary to bring this to your attention. Given the nature of the service I received and the issues described above, I am requesting a full refund for the appointment. I do not feel that the service provided aligns with what I paid for, as the experience did not resemble a proper massage and resulted in lingering discomfort. I would appreciate your understanding and a prompt response to resolve this matter. Thank you for your time and attention. Sincerely, Alicia Powell

    Sacred Mountain Spa is such a gem in Mt. Shasta. I booked a hot stone massage and honestly loved…read moreeverything about the experience. The staff was genuinely kind and welcoming from the moment I arrived, and the little house where they do the spa services is SO cute, cozy, and perfectly mountain-y. It feels peaceful and special, like a true retreat. Natallia gave me my hot stone massage and she was wonderful. The pressure was just right, the stones were perfectly warm, and I left feeling relaxed, grounded, and totally reset. If you're in Mt. Shasta and want something calming and high quality, I highly recommend Sacred Mountain Spa. I already can't wait to come back.

    Photos
    Sacred Mountain Spa - Welcome to our spa!

    Welcome to our spa!

    Sacred Mountain Spa - Beautiful all year round!

    Beautiful all year round!

    Sacred Mountain Spa - Sacred Mountain Spa uses Eminence Organic Skin Care-

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    Sacred Mountain Spa uses Eminence Organic Skin Care-

    Esteem Specialty Esthetics - skincare - Updated May 2026

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