I ended up in the train station a few times and wowwww is this station massive! I mean, I should…read morehave expected it, seeing as how it's in a major city, but it's even bigger than you expect, especially when it's 6 am and you're trying to find a train. Everyone who worked here that I encountered was super nice and helpful if I asked for directions. The bathrooms were really clean too, you have to pay 1€ to use them so have change or your credit card ready. Also if you're American, prepare to go through security. I hadn't seen that before and for a moment worried I was in the wrong place instead of the train station, but nope, they just take precautions here.

The building is currently under construction and definitely hard to navigate if you don't speak…read moreSpanish. Part of the issue is that there are multiple train companies and they are not easily identified. We waited in line 3 times.. and each one was the wrong one. But 4th time was the charm.

My mother and I traveled to Madrid a few months ago and used this airport…read more It is a nice and clean airport. Our issue was finding the correct train to get to the airport from our Airbnb, which was a cluster but that doesn't have anything to do with the airport. The airport itself is pretty busy but we got through customs and got to our gate in a surprisingly decent time. Sadly the Starbucks in the area we waited in was closed but oh well. All in all, all of the employees we encountered were really nice and we had a good experience at this airport.

I have to say the lost and found office treated me really well and gave me all the information…read moreclearly. My problem was that I was already back in the United States and couldn't pick it up in person, and they themselves recommended GoEnvio to handle the shipment. I'm leaving the link here in case it helps someone: https://goenvio.es/objetos-perdidos-aeropuerto-madrid/

There are two other train companies that use this space so it was slightly confusing at first. The…read moreRenfe customer service lobby (in Purple) is off to the side and you need to take a number before heading to counter. Renfe departures are up on level 1 where you will need to screen luggage. Once you pass through luggage screening there are a few last minute concessions and waiting area (no chairs) as patrons awaiting their platform # to be displayed. Boarding usually begins 15-20 minutes early. Spend the extra money for a coach comfort seating. Power and drop down table available. The trains are fast and quiet and so much less stress than flying

A decent train station if not great. The station itself is a little hard to navigate and feels…read morepretty old. The renfe club was an unexpected treat though, so if you book a ticket that includes access, don't hesitate to visit the lounge. They have a wide variety of treats including gluten free and vegan food and beers. As we had a long flight coming in and a long train ride ahead of us, that was a nice respite. Boarding at the station is similar to pretty much any other and for us, the walk was not far at all, although it did look like some trains could be more difficult to get to. We also took another train to Toledo a bit later in our trip and the experience was very similar. That platform was a bit more of a walk into the station and it was considerably more difficult to find out platform, but after having done it once, it would be simple the next time.

This hotel is in a great location and is reasonably priced. The rooms are fairly basic, but…read moreadequate and clean. It was somewhat noisy, but that doesn't bother me. We had some confusion where they double-charged us for breakfast. Later they contacted us to refund the overcharge - I'm not sure whether they did that because I posted a negative review online, or if they discovered the error on their own.

I came to Madrid for 10 days and stayed at Room Mate Mario.... I loved it! Very friendly and…read morehelpful staff. Since the very beginning of my booking to the last minute I was there. Super clean bedrooms and a nice breakfast area! Food is good and breakfast is from 7-12 . Beds are very comfortable, room has everything you need. If you ever come to Madrid consider staying at Room Mate Mario! You'll enjoy it that's for sure and super close to many beautiful plazas! Thx Room Mate Mario everyone keep up the good work!

The came out immediately this time! This has never happened for me. I travel to this airport 3-4…read moretimes a year. Typically, its 20 minutes to an hour wait. What a great experience.

Hot mess! Very unorganized to return to the states in Feb absolutely a mess!…read more We arrived early for our travels and it didn't matter. There was no flow, no organization. Staff was unhelpful and rude. I was astonished at the way the airport security was run and disappointed.

This metro station on Line 2 is between Alsacia (toward Las Rosas) and La Elipa (toward Cuatro…read moreCaminos). There is an elevator from street level to the ticketing concourse and a second elevator from the ticketing concourse to each of the two side platforms. They have also installed escalators between the two levels. On the ticketing concourse, the usual automated ticket vending machines and turnstiles. I did not see a staffer available to help (though I did not need help). On the platform, there are a few seats but not many. There is also a visible display indicating how long until the next train is due to arrive in either direction. The station is clean and modern. There was no trash and no graffiti. [Review 12514 overall, 2304 of 2019.]

Solid Priority Pass Lounge in Madrid T4S. A real solid offering. Nothing extravagant, but it has…read morethe basics. The only gap is that they don't have any desks. But they do have two free conference rooms that can be used. Food offerings were also basic, but better than many basic lounges

This is a spacious lounge offering many variety of food and drinks. Simple sandwiches, fruit cup…read moreand yogurt are stocked up plentiful and then some hot dishes like pasta, tortilla and lasagna and simple salad. Not wow dishes but all were somewhat tasty. Wines of course and all different types of beverages. Then there is Nespresso machine for coffee (no cappuccino). Overall, I enjoyed my stay as it was quite, spacious and relaxing.