I had had a flat on the way to work one morning and stopped in to see if they could patch the tire…read more Was greeted as soon as I walked in with the flat. Found out that they could repair it, then they remounted it and put the donut tire back in the trunk. All in, about 25 minutes.

I took a 2002 trail blazer to have lower bushing installed thay said 170 to do and when i picked it…read moreup it was 258 and still have same bushings in the truck Tryed to talk to mechanic lost his temper i think cause he kbows he did not change them u can see thay where not changed cause Thier is none i think he. Looked like he was on drugs. And strung out

A great group of people. I have utilized Rothrock Tire twice. I have interacted with them…read moremultiple times. Each time has been a very pleasant experience. Having moved multiple times for my military career (I have been around), they have gone above and beyond each time, like no other. I say thank you!!

I bought 4 brand new tires and had a wheel alignment for my Kia Sorento back in October. Had great…read morecustomer service at the time and the lady at the counter was very helpful in picking quality tires that were not overpriced. After the alignment, I was told that there was something else wrong as the wheels continued to pull whenever hitting bumps and they suggested that I take the vehicle to a dealership to be checked out as they could not tell me what was wrong. When I went into the dealership, they found that I needed my front 2 ball joints replaced. The bad news with this was that it would cause me to need another alignment. (Now that I read other people's reviews of this business, I wonder how it is that they can tell one customer that their ball joints were installed incorrectly, but they can't tell me that mine need replaced). So after getting the joints replaced, I took the vehicle back to Rothrock last week for another alignment as their price was less expensive than the dealership. (However, had I just gone to the dealership first for everything, they would have not done the first alignment and I would have come out ahead instead of paying for 2 at Rothrock). Up to this point, I was merely annoyed with my whole situation. What followed next is the cause for such a poor review. I took the car back to the dealership for an oil change on Monday and they came back and showed me that they also had to do a tire rotation because I now have 2 tires that need replacing. My front tires were rated at a 3 and 4 where my back were still at an 11. I had only put 5,000 miles on these tires since they were bought. I now have to go BACK to Rothrock because they hold the warranty, to get this problem fixed. I will be the first to admit I was not a happy customer when I walked into their office. I did smack my papers on the counter, my voice was raised (but far from yelling), and I was already at the point of tears. The answer that I got back was the worst experience I have ever had, including being on the receiving end of angry customers in the past. A man got up from his desk (I think he might have been the OWNER of this business) and proceeded to yell at me saying things like "You don't come in here throwing and slamming your papers at me or you can take your business somewhere else. I will get your problem fixed but don't yell and cry at me trying to make me feel sorry for you. This is not how things get done in the world Mam." At no point did this man apologize for ANYTHING or acknowledge my frustration. He made me feel small and like a little girl being yelled at by her father. The disrespect and words were like slaps in the face. I told him I was upset because I spent some of our Christmas money on these tires and his response was "Well obviously you needed the tires and would have spent the money anyway." At one point I even apologized to HIM saying that I was frustrated, stressed, and just wanting my family to be safe when we travel in 2 days on a long trip. He scheduled me for the following day for 2 new tires. My husband ended up taking the vehicle in as I couldn't go back to face that man. My husband said no one said a word to him about the incident from the previous day and there were only 2 ladies at the front to wait on him. We will not be returning to this place as the man informed me himself; I can certainly take my business somewhere else.

Thorough, professional and friendly service. They have had my business for the past 15 years, and…read morethey will have it for the next 15 years

Both young men at the service counter were very polite and knowledgeable. They answered all of my…read morequestions fully. I highly recommend that anyone considering using this business for all tire needs.

I ran over something in the road in the morning on my way to work Monday 12/12/11. After a quick…read moreexamination of my back tire, I drove it to R & T Tire & Auto-Tipton . I explained to Dave what happened and he said we are short handed today, but let's get your car in right now before we get really busy. My car was in fixed and out under 45 mins. Thank you! Thank you! Thank you! to Dave and the guys from R & T Tire & Auto-Tipton, you ROCK!

Great service. Timely and always pleasant. Good quality and knowledgeable techs. Drop off service a…read moreplus

Heading from Louisville to Chicago and steering will started to vibrate and thumping from tires…read more Took it to Esserman's and though they were working on 4 other cars they were able to check/test drive ours right away. Seems our local mechanic hadn't tightened the tires very well when he rotated them 2 days before!!! Esserman's staff fixed the problem and sent us on our way free of charge in less than 20 minutes. So helpful and friendly. If I lived in the area they would be my "car guys".

I've been using complete auto & tire for years and they're honest, well priced and friendly. I've…read morereferred friends and family to them and they've all been more than happy with them too. Don't hesitate to call them!

we needed help with exhaust and they got right on it.helpfull and friendly only took a few mins.read more

Awesome service as always. We always get quick, professional service. Our tires and alignment…read morewere done perfectly. We will be back.

Discount Tire is about the only place I have gotten tires for at least the last 30 years. The…read moreLafayette location offers great service, great quality tires, and all at a decent price. Sometimes there is a wait but that's because they are busy and they take the time to do the job safely and correctly. Overall great experience every time I've been there.

This Best-One of Indy location in Carmel provides outstanding service. I've taken my vehicles here…read morefor tires and front end alignments. The technicians always find and fix my issues no matter how elusive it is. The front desk staff are always friendly and helpful. I'm very impressed with the consistent outstanding results I receive and I'm even more satisfied with their prices. Give this place a shot and I'm sure you'll agree with me. Great service at a great price.

Those working the service counter are respectful of their customers. Responsive and helpful on…read morephone and in person. Waiting room leaves something to be desired, but they are good about estimating wait times or recommending drop off.

Great service and professional staff. I was out of town and has issues with my valve stem covers…read morenot coming off. ** Side note don't put aluminum fancy caps on your valve stems. They were able to get the other two off that I couldn't & replace them with plastic covers filled my tires to the proper pressure that was the issue. They had gone down overnight in the cold weather and at the end of the checkout. They told me there was no charge. They could've really stuck it to me since I was out of town and not a local. I would highly recommend this company to anyone in the area or passing through needing help.

After another company ghosted us, an angel named Marco came to our (me and my wife's) rescue when…read morethe tire in our U-Haul exploded all over the interstate. Even though it was 90+ degree heat with high humidity, Marco didn't complain or give attitude. Just got to work and got us back on the road. Seriously, Marco needs a raise and/or heavy recognition for his service. Thanks again!