I had a really excellent experience at Nitty Gritty! Was greeted warmly upon arrival as a nervous…read morefirst timer, and Julia is an absolute superstar. I love the vibe of this salon - super bright, trendy, and conveniently located in the Village Gate Plaza. The website answers any and all questions about your cut, color, or wax in advance, with a demystifying FAQ page and a full before and after care list. My service was ~30 minutes long and I felt totally comfortable for the duration. Nitty Gritty goes out of their way to ensure their salon is an LGBTQ+ safe space - there's specific information on waxing if you're transitioning, an ask for pronouns at the time of registration, and a truly welcoming atmosphere for all. This alone will keep me coming back and supporting, but the fact that the service is so top notch is a nice added bonus. The reviews don't lie, Nitty Gritty is the best. Looking forward to my next visit and grateful to have this awesome shop in town!

Nice people and spot. Julia is the best in the business. I keep my appointments for about three…read moreyears now. I haven't had an issue yet. I'll recommend anybody to go there who has class and sense.

I've been seeing Taylor for my waxing needs since I moved to upstate NY. I used to see her only on…read moreweekends when I worked in Syracuse. She was very accommodating in terms of scheduling. Booking appointments from the Taylored Kitty website is very simple and convenient. The waiting room is comfortable and absolutely adorable. The ambiance is clean, cozy and welcoming. My waxing experience has always been fantastic! Taylor is very thorough. The pain is minimal and it's over fairly quickly; the wax she uses is great quality. Our conversations are never dull. The service is superb. I highly recommend Taylored Kitty.

Just had my first appointment with Alexis. She was so sweet and made me feel so comfortable. The…read morespace is clean, cute & homey. Will definitely be back for another appointment!

Had my first facial at Skintopia.... This place is beautiful, and so relaxing!!! TESSA was amazing,…read moreand had the most incredible touch that transformed my skin from dull and dry to quenched, soft, and supple again. I would highly recommend this place to anyone looking for a fantastic facial, and relaxing experience!

I can't begin to express the extent of my love for this place. I started going to Skintopia over 9…read moreYEARS ago, so this re-review is long overdue. Skintopia is more than just a spa. Skintopia is a haven for all those who are weary/hairy/dry-skinned...WHATEVER you need, my girl Christina will hook you up. Facials, waxes, eyelashes, makeup, she does it all! I literally drive from Syracuse to Rochester every 8 weeks because I trust no one else with my Brazilian! 2 times in my life I went elsewhere and let me tell you, I'll make the drive to Skintopia now. Make an appointment, stop by, relax to the music, soft beds, heated towels, wonderful service, delicious complementary tea, and great company. You'll be hooked!!

I went here for eyebrow threading. The lady did a good job and the price can't be contested. I…read moremight go again!

Easy and warm communication before and during appoinment. She did great work at an affordable…read moreprice. Will cont to come here for threading services. The atmosphere of her shop is clean, chic, and comfortable.

Love coming here for eyebrow threading! She does an amazing job and very easy for walk ins. Cost is…read more$15 as of 5/25. Highly recommend and will keep coming here :)

Since I thought they closed the marketplace location I gave this location a try. She was very open…read moreabout the wait since I was a walk in. More people walked in, more people called, back up help was called to wax the hairy bits in the back rooms. Everyone came in happy and seemed to leave appreciative of their service.

I was looking for a medical pedicure and this place came up. I scheduled an appointment for one due…read moreto ingrown toenails. I ended up with a subpar pedicure. Nails were not cut and ingrown toenails were not snipped.

Naturally I follow Lisa Scala every where she goes. She is my absolute favourite aesthetic…read moretechnician of all time. Her new office is located inside of Wigz by Bangz on RT441. She works for herself and you can always count on a thoroughly pleasant and attentive experience. No complaints on that here. The wax services are spectacular and she uses the good wax. Did I forget to mention she was thorough? :-) The pedicures are akin to car detailing. There is so much that goes into a pedi at this place. My feet feel super soft and refreshed. Like they were born again. And those hot stones in combination with her hands is a miracle cure! I never want to leave. Trust me, Lisa is the best. An absolutely beautiful person --inside and out. The Fresh Facials & Feet booking site is very convenient and lets you change your appointments immediately. So, yeah, go book yours asap.

Ying does such amazing work! She's the only person I will go to get my nails done. I drive over 25…read moremiles to go see her. She takes so much care and effort in making sure your nails are perfect. She's an amazing artist and so creative! Nothing is too hard for her

So sweet and I absolutely love my nails! Such a great and quick, in-out experience. Will definitely…read morebe coming back soon!

Very friendly staff. They were very welcoming. They did a great job, great prices. As a walk in…read morewe did not have to wait.

I had a very nice woman polish my nails. The salon was clean and pleasant. I was happy about…read moreeverything until I went out to my car and noticed that the polish did not cover the whole nails on one hand. The polish didn't go back to the quick of the nails. I went back in and it was fixed. I would have given a higher rating except for that.

This was my first time there and I was over the moon with the results!! I went there for a hair…read moreblowout and full face makeup. I had Amy and Dylan and I showed them a picture of what I liked and they delivered and made it 10x better. I am so happy with the results, I can not say enough good things about the salon and Amy and Dylan. They were so nice and professional and the salon was very calm, clean, and relaxing. I will for sure be coming back again whenever I have a big event and will recommend anyone there. Thank you so much for making me look and feel beautiful. I greatly appreciate it! -Kaitlin

First time customer and will definitely be coming back! Was in the area and called to see if they…read morehad any openings and last minute Maddie was able to squeeze me in, although she was done for the day. Not only did she cut my hair, she also blow dried and styled all for very a reasonable price! My hair is wavy and hard to manage and Maddie did a great job, already booked my next appointment!

Great service. They take walk ins. Very friendly. A little cheaper if you bring cash. Will be back…read moreagain.

I went here a couple times at the beginning of my waxing journey. I got multiple brazilians (4-5)…read moreand finally decided the student price wasn't worth the experience and I'd rather spend a little more money for some customer service and quality. Yes waxing is painful, but this seemed like the goal was to get me in and out in 10 minutes or less. It seemed like there was no consideration for my comfort. On top of that, I left every waxing with bruises (which can happen if you're not hydrated) but also burns and raw skin patches that took a long time to heal fully. Any complaints I made, I was told to purchase something from their extensive line of pre and post care ointments and products, and that the wax was kept at a regulated temperatures. I just think customer care wasn't prioritized and it wasn't a great experience.