This place is ok for picking up basic boating supplies but some of the staff are apathetic and…read moreincompetent. They cannot even inflate a fender without messing up the valve and you'd think you were a terrible person for asking them to inflate fenders you're trying to buy! I've had other disappointing experiences there in the past with low knowledge employees but I've also received great help, so it depends on the employee. I can see why the company isn't doing well in general. I'm a retired professional mariner so I know the industry and a bit about maritime matters. They don't even stock a copy of the Colregs?? To me it's a very hit or miss store with some really unmotivated employees.

The service here is excellent! I have always been treated well and they go out of their way to help…read moreme. Have been shopping at West Marine for years now mainly because of their prices. Yesterday, I was trying to find something and Rob came through with flying colors! Thank you Rob!

Not a bad spot for boating accessories, especially when you can catch a sale. There's a lot more…read moreclothing in here than other west marine stores I've visited - not so sure how useful that is for the typical shopper. Happy to find out they are open during the week until 7pm (5pm on Sundays), which is later than most other local boating stores. Staff was friendly and eager to help. They even offered to assist us with ordering from their catalog if we couldn't find quite what we needed on the shelf. Easy location to navigate to right off the 5 freeway with plenty of parking.

Westmarine has all of the little goodies that every voter will need the staff is knowledgeable and…read morevery friendly. The store carries all the brand names and if they don't have it they will order it for you from their warehouse in Watsonville California. For years I have used West Marine

Who gets to keep sad man? You can't just leave him there…read more.. He'll rust away like a Neil Young song. Is that how West Marine treats old Customer Metaphors?

Friendly, knowledgeable, and helpful staff. Got the parts I needed in 24 hours! If they don't have…read moreit, they'll go out of their way to get it. And they price match! Beth the Manager is great!

The store manager, Jeff, was amazing! He was so helpful, friendly, and had great product…read moreknowledge. I have also had the opportunity to interact with an employee that he is training, Barbara. It is evident from her customer approach that he is also a great manager and mentor to his staff. Bravo, Jeff!!!

We love the outdoors and this seemed to be ' THE SUMMER OF THE KAYAK' Paul effortlessly made that…read morehappen. He was prompt, courteous, knowledgeable, and quick to take our money. JOKING ! He listened, and chose the best Kayak for our adventuring ! The Perception Access sit on top 9.5. Sunset colour. WE LOVE THEM ! He helped to get us the right paddles, and PDF'S, so we were able to hit the drink once they arrived. Yes, the Kayaks had to be ordered, and the wait was tough, but so, so worth it ! Thanks, Paul, YOU ROCK ! Salty Moondoggie and Gypsy Sea-Hippie are making 'the summer of the kayak, 2020, THE BEST !!! Thank you

We spent 4 nights here recently. It's a nice clean public marina. Has nice bathrooms with…read moreshowers. Reasonable rates. Pump Out on a separate float in the harbor. Fuel dock in the harbor. Security all night long. Free Parking. This marina is within walking distance of downtown Anacortes. It's blocks from Safeway, West Marine and tons of small shops and restaurants.

I purchased a used center console from them and things went smoothly. John was my salesman and I…read morefound him to be very easy to work with. The boat was detailed and immaculate as well as having a full tank of fuel. They had it in the water for my pick up and after a brief walk through of the electronics etc, I was on my way. They offered to have a technician ride with me on a trial but I'v made my living running boats so I declined. I'm very pleased with the purchase and would recommend them. My only issue was their banks would not loan to me because I live on a boat. Regardless of exceptional credit I was a "flight risk". ?? Besides, their rates were crazy. Their inquires hit my credit rating a bit which annoyed me. So I went through People's Bank who I've dealt with for years. Should have just done so off the bat as the rates were 4 points lower, and no nonsense. Other than that (not the businesses fault) it was a seamless experience.

Tom-n-Jerry's undertook an emergency repair (water in the fuel), for me. The technician, Scott, did…read morea thorough job, purging the engine and draining the tank, to get me back on the water in a day. Excellent service.

Clean, well-lit, and safe, this is a great marina…read more I took one star off because the bathrooms and showers were all being cleaned at the same time. Bummer! When I checked with the person cleaning the shower area, he told me it would be a five minute wait. Well worth it, I thought. Sadly, that was before he launched into a 10-minute conversation with a coworker. Turns out, he doesn't talk and work at the same time. I ran out of time and had to wait for the next marina for a shower. This was one, small annoyance in an otherwise great marina. We'll be back--I'll get the cleaning schedule so my timing is better next visit.

Outstanding marina! Super professional staff and beautiful harbor. Mobile pump out service via…read moreboat and friendly operators. We always come here when boating the San Juan Islands every summer. Not to mention all the crazy good restaurants and pubs in town.

West Coast has been servicing and repairing all my trailerable boats for over 20-years, I…read morewouldn't go any place else. They go the extra mile and give me expert advice; treat my repairs like it was their boat. Between West Coast for my trailerables and BMR for my cabin cruiser, I couldn't be happier. We are lucky to have these companies in Bellingham!

I just got hung up on ***twice*** by a guy named Brandon in the service dept while trying to…read moreschedule for the second week of Aug to bring my boat in. I had emailed them 2 times just to get some info about an older Volvo motor and possibilities regarding it's issue. They never responded so I called them yesterday, and after they found the 2nd email, they answered the questions. So I said please respond to the email. Then today I got a call from a Brandon, while he told me of the possibilities on the phone, he would not put anything in writing, i.e. email response, not even that there are a lack of parts for this motor. I've had good luck dealing with these guys in the past, but I don't know about this Brandon guy and his boss. Finally, upset I did call a 3rd time after being hung up by him twice, and he told me after talking to his boss that they would pass on looking at it, even though they work on Volvo boat motors. Very surprised and disappointed with these guys. Honestly, I hate posting negative reviews and prefer to post 5 stars as I often do for people, but I don't know how anybody can say West Coast Marine Services didn't earn this 1 star! Update: I just got off the phone with Volvo Penta

Incredibly knowledgeable staff at the parts counter. Their shop has to be 30,000 square feet packed…read morewith everything you can imagine for your boat!

I had my 1967 Chris transmission rebuilt, they found unused parts 50 years old. Mike, Tony and the…read moregang are so informative about what you may need since you're elbows deep in the engine. My favourite line after I had learned the original was basically shot and I shouldn't have been able to changes gears, "your transmission was kinda working on memory and she is almost 60 now"

Good folks. Good inventory, got the last throttle cable. Quick and easy and knowledgeableread more

Really love this store. Really fantastic selection, and great people. I have bought my outdoor…read moreclothes from REI for years, and although I love REI, the rain gear and real outdoors clothes are better here. I had been looking for a good quality rain jacket that really would hold up under a lot of rain and I found it, and in a great color too! I came in looking for warm long-johns, and found a huge selection I've never seen anywhere, including different colors and styles so I can use them for leggings too. They've got good quality gear and good quality brand names. Great gear for boating but also for a whole lot more than that. Did I say amazing selection? Highly recommended.