Sent a service request in, late at night, on their website. They contacted me the next day and said they had a technician in the area and can fit me in. I asked if I needed to be present, they said, no. I just need to verbal authorize the service.
The CSR said they will fix it right away, if able to, or provide an estimate if it is more complicated.
My septic pump chamber was having problems with the floats. Cycling on and off constantly. Sparking and chattering the motor starter and short cycling and beating up the pump. All bad! (Perfect way to fry hundreds of dollars of equipment!) I caught it one day and took the controller out of Auto, immediately. Close call I am thankful I caught.
I've been pumping it out in manual mode everyday and finally got tired of it. My go to for pumping, Allards Septic, recommended Essential Operations to repair this, since it was a controls issue and that is what this company does.
I have a parking lot grade concrete tank and pump chamber. The pump chamber hasn't been open in 25 years. I knew I would end up hurting myself or the tank if I tried opening the lids.
I knew this was a job I had better have done and not attempt it myself. Even though I have years of controls and electrical experience. I knew it may require parts, equipment and a possible confined space tank entry.....
Essential Operations monitors, programs, repairs and installs all these complicated control systems for these expensive alternative septic systems the County has forced on homeowners.
The price I feel is fair. $130 an hour is typical for any service company that has vehicles with parts, special tools and provides on site service.
End results: The stop pump signal float fell down to the level of the start pump signal float and caused this problem. They floats were fighting each other.
It was fixed and my controller is back in Auto. I am very satisfied with the service I received.
When I need a new pump or septic controls work. This is the place that I am calling. read more