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    Essential Endodontics

    4.4 (7 reviews)
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    Essential Endodontics

    Essential Endodontics

    3.0(2 reviews)
    23.2 mi

    My regular dentist, in Granbury, recommended I see an endodontist regarding some resorbtion going…read moreon in a tooth of mine. I was very pleased with Dr. Shin and her staff. Very attentive and did a great job explaining the situation, and, lucky for me... It's a wait and see sort of thing. So based on today's experience with a consultation, 5 stars! I hope it's a long time before I'm back. Bottom line: Take care of your teeth.

    This dental office engaged in what I believe to be improper and potentially fraudulent billing…read morepractices. I was overcharged for services, including duplicate charges and services that were also billed multiple times to my insurance provider. After contacting my insurance company directly, they provided a detailed explanation of benefits confirming that my total out-of-pocket responsibility was $722. Despite this, the dental office charged my card $1,419.60 -- nearly double the verified amount owed. Additionally, I scheduled my care with a specific dentist, but for my second visit I was seen by an associate due to the original provider's unavailability. Although this change was not initiated by me, I was assessed a $75 "new doctor" fee. Charging a patient under these circumstances is misleading and raises serious concerns about billing integrity. When I attempted to resolve these discrepancies, I encountered repeated resistance. I was forced to make numerous attempts to obtain a refund, and while a partial refund was eventually issued, the office still owes me over $100 based on the insurance-approved amounts. Rather than addressing the matter in good faith, staff refused to engage in meaningful resolution and instead directed me to "take it up with my insurance," despite the discrepancies originating from their billing. The situation escalated further when the office contacted law enforcement and accused me of harassment simply for persistently requesting to speak with a manager regarding a legitimate financial dispute. Following this, they ceased communication entirely and appear to have blocked my phone number, effectively preventing any further attempt to resolve the issue -- including contact with corporate oversight. Throughout this process, staff provided inconsistent and demonstrably inaccurate information, much of which directly conflicted with documentation from my insurance provider. These actions raise serious concerns regarding compliance with standard billing practices and transparency obligations. Based on my experience, I strongly advise against doing business with this office. Patients should be aware of the risk of being overcharged, improperly billed, and denied appropriate resolution when discrepancies arise.

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    Essential Endodontics - Reception

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    Essential Endodontics - Dr. Yelton

    Essential Endodontics

    4.6(10 reviews)
    25.7 mi

    It was not only my first time visiting the office but also I was the first patient of the day. The…read moreexperience started off amazing ! The front desk was friendly and kind, both the assistant and the dr was amazing. But the young lady ( blue and green dress) who came into the room to discuss treatment planning was rude, she seemed as if she was annoyed by my questions making nonverbal facial expressions that were rude as well. Her entire demeanor was agitated and mean. I made up my mind at that time to take my business elsewhere. I'm not paying over 3k at an establishment were employees are rude and make you feel uncomfortable. I paid for my X-rays and consult fee and left, I'll get my root canal done somewhere else.

    Dr Fitzhugh is some sort of absolute genius. I had a nerve sitting right next to a filling that…read morecaused me pain for two weeks to the point that I couldn't sleep. I had a root canal yesterday, Mar 10, 2021 and not only has it corrected my problem, I've had no pain at all!!! I was given a script for Ibuprofen after the procedure. I filled it thinking I would have discomfort and, though my pain tolerance is fairly high, I would take it. I have not had to take anything for the pain at all. I feel great and slept like the dead last night. I can't thank Dr Fitzhugh and his staff enough. They were very kind and I was even "serenaded" by the good Dr during the procedure. I would highly recommend Essential Endodontics for any need you may have. -Clay Stewart

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    Essential Endodontics - Dr. Fitzhugh

    Dr. Fitzhugh

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    Essential Endodontics - Back office hallway

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    Back office hallway

    Essential Endodontics - endodontists - Updated May 2026

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