A small shop at the Mall with lots of silver and costume jewellery. Like the review before states, it stocks jewellery from suppliers like Hot Diamonds, Kit Heath, Navajo, which hold some lovely unique pieces. It also stocks Fossil, DKNY, Diesal, Swatch and budget watches Eton brands.
Inside it's clean and tidy, with colourful displays of costume jewellery, and grouped silver selections.
The staff are polite, helpful and attentative, which is very refreshing. On buying a birthday present, they helped me pick items out and then gift boxed it, explaining various benefits as well as explaining guarantees and exchange policies. This was welcome to know prior to purchase, as so many times I've made a mistake buying things and realising it was the wrong item (I don't pay enough attention beforehand, I go into shopper's mode!)
I really felt welcome in the shop, and the prices weren't actually that bad. Prices range from 2.99 for a pair of earrings to 20.00 - 30.00 depening on the style and the stones set in it.
When I returned a few days ago to purchase the same earrings for myself, they had unfortunately sold out. However, the staff quickly telephoned other stores of the company, and ordered it in for me. I was really pleased to know that they went that extra mile to help me. Essential is definitely a place I'd visit again. read more