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    Essen S Donovan, DDS

    5.0 (3 reviews)
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    Oral-Facial Surgical Associates

    Oral-Facial Surgical Associates

    4.3(6 reviews)
    2.4 mi

    I had to bring my dad here for an emergency tooth extraction after severe pain. No other oral…read moresurgeons were able to get us in, but as soon as we called Oral-Facial Surgical Associates, they were kind and courteous and more importantly - able to see him right away. We went in the same day and met with Michaela (BEST NURSE EVER) who walked my very nervous father and I through every detail with the utmost care. She was able to soothe his worries while also giving me all the details we needed to be able to prepare for the medical and financial side of things. We then met with Dr. James E. Strauss DMD who was equally kind and knowledgeable. He was able to further explain the procedure my dad needed and answer any of our remaining questions. The whole visit was as good as it can get when you need to see a dentist. It was much faster than we anticipated but we appreciated how urgently they took care of things and were able to alleviate his pain. They also offered him IV sedation to help with his pain and to also keep him as comfortable as possible due to his medical history. At no time did we feel rushed, and the whole time we had people checking in on us making sure we were comfortable. Everyone, from the front desk staff and finance to the nurses and doctor, were the best medical care I have ever seen at a dentist's office. ****We have dental insurance, that they (unfortunately) do not accept, and we STILL chose to come here after many recommendations and promises of quality care and clear communication of expected costs.**** Highly, highly recommend. I wish we could come here for all of our dental needs. 10/10.

    I was absolutely terrified to have my wisdom teeth removed but it could not have been a more…read moresmooth, quick experience. Very grateful. Highly recommend.

    Sage Dental

    Sage Dental

    2.6(29 reviews)
    4.2 mi

    Worst experience I have ever had in a dental office. I visited 2 of their locations and both of…read morethem are filthy! I had some periodontal surgery. My major concerns are: 1. ABSOLUTELY FILTHY OFFICES - VERY DIRTY, JUNKY AND UNSANITARY. They look like storage rooms. (See attached photos.) 2. THE ASSISTANT TRIED TO NUMB UP THE WRONG SIDE OF MY MOUTH. 3. APPOINTMENTS RUN ANYWHERE FROM 45 MINUTES TO 1 HOUR LATE! I never had one appointment that was on time. 4. STAFF IS VERY SURLY AND RUDE. 5. REVIEW YOUR DENTAL RECORDS IF YOU SEND THEM TO ANOTHER OFFICE. They include personal observations not related to the dental work. In this case...I am assuming that Dr. Ross Hauer (my dentist) was the person who wrote these unprofessional notes. I think his personal non-mendical comments reflect the unprofessional demeanor of the entire operation. I strongly suggest that regardless of your situation or dental work you need done....FIND ANOTHER DENTAL OFFICE!

    This was the most horrible dental experience of my life. They had the referral for an extraction…read moreand I had an evaluation with their company for an extraction already. Not only did they lose the referral and x-ray imaging at the prior appointment causing a three hour delay for care, at this appointment they only scheduled it as a consult, even though it was scheduled and confirmed as an extraction appointment. Upon arriving, I had a dentist tell me to open my mouth and he said "there's the tooth, we need to schedule your extraction". I was completely lost as my extraction was scheduled already for 8 AM but they double booked themselves for another oral surgery, leaving me to not get my tooth extracted. They then told me I had to get a bone graft for an implant after the removal. I said I didn't want a bone graft because I wasn't going to get an implant and when I asked why I need the bone graft I was told "I don't know that's the doctor's recommendation and you have to do it". So they take me to the front desk with no answers, and try to get me to pay for a consult that lasted 15 seconds, maybe even less. I didn't get to go over the recommendations with the dentist, I didn't get to ask questions, and I didn't even get to see my imaging. I asked to speak to the dentist and was told he was unavailable and that I had to pay. Chaos ensued. I have placed a grievance with this company with my dental insurance, and upon doing so was called by the front desk who gave me an attitude and told me I was not allowed back in retaliation for filing my grievance. I highly HIGHLY recommend no one else comes here. Oh and they sent me signed documentation "by me" when I didn't sign anything. I'm pretty sure that is illegal!

    Photos
    Sage Dental
    Sage Dental - Surgery Office view TWO. Take a look at the front of the chipped up dirty cabinets.

    Surgery Office view TWO. Take a look at the front of the chipped up dirty cabinets.

    Sage Dental - Surgery office View ONE.        It's an electoral nightmare.  Ani I think that is a face mask or hair covering tossed in the sink.

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    Surgery office View ONE. It's an electoral nightmare. Ani I think that is a face mask or hair covering tossed in the sink.

    Essen S Donovan, DDS - oralsurgeons - Updated May 2026

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