This company (if memory serves me correctly) is comprised of six brothers. We had them come out and move a lighting fixture for us. Whilst putting the pieces back on the fixture, one of the "brothers" dropped a piece, shattering it, and did not even bother to apologize. What? A so-called professional not apologizing for breaking an heirloom piece on a lighting fixture? Really? So what was this guy's trip anyway? Did he have a "chip" on his shoulder bc we worked over 50 years to acquire a few "nice" things? And this fixture was given to us to boot! Then, this same employee had to go into the attic - and as luck would have it - I just happened to wander into the room where the attic access is, and he had not taken the time to replace the attic access cover. So, alarmed I phoned the contact person who apologized profusely for this employee's lack of professionalism. Refreshing. Absolutely refreshing. The job finally got done, and we had asked them to match the bulbs of the fixture with the dimmer switch which actually never happened. Instead, they gave us a printout of bulb-types that might work and left it at that. Obviously, it never happened. If you've ever tried to find the numbers on bulbs to match a particular fixture/dimmer switch - good luck. For us, it was impossible.
After requesting a receipt for monies paid for this job which exceeded $1,000 - the contact said one would be provided and left in the mailbox. That receipt was never received.
Guess we're hoping for too much these days for a businessman to keep his word...and consequently we would be quite hesitant to recommend this company, most sadly. They say "actions speak louder than words" and their "action/s" (behavior) most certainly did. Don't you think so??? read more
