I really didn't have any problems I made an appointment…read moreThey saw me within 10 or 15 minutes of my appointment time. Bianca drew my blood and I'm difficult to draw blood from and she hit it the first time. Everyone was pleasant. The office was clean so I had a good experience compared to other places I've been it was a dream.

Went to the location on Colorado Street in Denton . Went in as a walk-in. Got there about 10 to…read more12:00 . The person at the front desk, who was also the phlebotomist , was not the friendliest person . She did get me back to do my blood draw and was quite good at it. However, she was 3 minutes late going to lunch , and she made sure I knew it. I've been in healthcare for 39 years . I can't say it I ever saw anybody that flustered for going to lunch at 3 minutes after 12:00 .

My wait time was less than 5 minutes with an appointment and the lady who drew my blood was…read moreamazing. I am very dramatic when I have to give blood and she was so sweet dealing with me. Luckily I didn't pass out or get light headed. Win win!

Had an appointment and had to wait 2 hours. Horrible customer service. Will not be back.read more

I misread instructions on the box and they were very kind on telling me what I needed to do. Mrs…read more Marry took my blood draw and was Excellent! I usually freak out or pass out but she was quick, understanding, and gentle. She also was at the front desk and made that process very smooth! Definitely recommend!

The place states they open an 8am. The Phlebotomist was late, which didn't bother us but instead of…read moreapologizing for being late when she finally got there, she was extremely rude as if we did something wrong by getting there on time. After enduring her rudeness for about 10 mins, we'd had enough. The overall experience was so bad that we ended up leaving and going to the Flower Mound location. Not only the cost of my test was less than the Denton location, the Phlebotomist there was amazing. Instead of getting your lab done at the Denton location, try out Flower Mound location instead. You will be glad you did

The ladies here are always fun, but don't bother making an appointment. They don't honor…read moreappointments and do walk-in only. So if you make an 8a appointment and 15 people walk in ahead of you...you're #16. We've also had the experience where the doors open 30-40 minutes late because of whatever reason, so it just makes the morning bottleneck even worse.

I made an appointment at the Colorado Blvd. Location for 8:15am. They open at 7:30am. However once…read moreI arrived there were several people waiting there because the place was in darkness. , doors were locked. Apparently this is not the first time this place has not been open for their customers. This poor guy said this is the second time he has experienced this. I don't know if I want to trust them to take my blood and process it for my dr. At this point.

I came here to do a DOT test for my work they have the time of business as 9 to 5 I got there at…read more4:35 pm they told me they stop seeing people at 4:30 pm this place is a joke if they close at 4:30 pm then change your time of business I work nights and watch my one year old and drop off and pick up my kids so I don't get much sleep I came out of my way to work for this test

Smelled like urine from outside. 10x10 waiting room with 12 people, and I was the only one masked…read more $150 for a Covid test, and they didn't tell me when I booked that they only take cash, not insurance. The tech dropped my (potentially Covid positive) swab behind the biohazard box and said, "Oh, well." So, if I don't have Covid, I probably caught something else.

A family member of mine visited this facility during 3rd shift (sometime between 2a-3a) this week…read moreand was treated terribly. They went in and was not greeted properly or taken seriously. The male nurse at the check-in desk made him feel as if he didn't belong there because he didn't "look sick." When my family member got to the back, he was given a breathing treatment and was left in the room over 20 minutes after it completed. He also told the healthcare provider that he hadn't eating in over 10 hours and they still proceeded to give him medication that needed to be taken with food. When he got back home, he was vomiting all over the place. When he got his diagnosis, the male nurse (same person who checked him in) was surprised! He shouldn't have judged a book by it's cover. Just because a person doesn't look well does not mean they don't feel well in their body! Again, he was made to feel as if he just wandered in there off the street. We have wonderful insurance (even if we did not, it shouldn't make a difference b/c healthcare providers should treat each person the same). This family member is a college student in his senior year and needed the help and what does he get? Mistreatment and prejudice! I told him to not visit this place again; at least not on the 3rd shift. The people there obviously didn't want to do their jobs! High reviews? How? I'm very concerned for my family member to get care being so far from home while in college. THIS is why I worry because of people like this! Shame on you, "Total" Care.

Had a run in with some anaphylaxis. The staff here for me back super fast and are all knowledgeable…read moreand attentive. Michelle gives shots and IVs so painlessly and quickly I wouldn't have known I got them if she hadn't insured I knew all about my care. The doc is also awesome. Came in to see me in less than 5 minutes and obviously possessed a plethora of medical knowledge. This being a delayed reaction, it isn't an easy case to identify and treat. Very happy I came here.

Really good care & patience - even for difficult patients. Excellent referrals given & skilled…read moremanagement of medications.

It is rare for a provider to take the time to listen, educate, and develop a treatment plan WITH…read morethe patient. Mary is hands-down the best in Denton. I highly recommend her holistic approach to patient care. She truly cares about her patients, their families, and their overall health. Five stars all the way!