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    Espresso Wrench

    5.0 (6 reviews)
    Closed 8:00 am - 4:00 pm

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    Response quality

    Excellent

    Services - Espresso Wrench

    Appliance repair

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    Recommended Reviews - Espresso Wrench

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    1 year ago

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    1 year ago

    I had had a very good experience with Espresso wrench. He fixed my Linea Mini and it is running great.

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    3 years ago

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    8 years ago

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    Dana S.

    Thank you for the positive review!

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    14 years ago

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    8 years ago

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    It's a tad weird there. When you go in there isn't anyone around except a receptionist, who is…read morefriendly, but reserved. Then she calls 'somewhere', and eventually a sales rep comes out, but the whole time you're wondering 'wth?' because there are no other people in the whole building. Weird. No background music, no literature laying around. etc. Finally a sales rep comes out from some hidden place, and he was very nice, friendly, knowledgeable and professional, but was unable to fully answer all of our questions. When we called him later on his cell phone there was no voice mailbox available, so we thought that was wierd too. Eventually we did purchase what we were looking for, but it has not been delivered yet, sooooooo, the final jury is still out. We don't feel very attached, but we are keeping our fingers crossed that everything works out as we have been assured.

    We purchased a stove and a seal for our washing machine from Frontline. I was in the store twice…read morelooking at stoves. Both times the sales people were very friendly. I was met promptly coming through the door and they answered all of my questions. My appliance was delivered within 2 days. Delivery was quick and I saved on a service fee by having both my seal and the stove done at the same time. My delivery person was nice. He came in and got the job done. I haven't gotten a chance to use my stove yet but everything seems to be working. The delivery person cleaned up after himself on the way out and took my old unit with him which I did pay for. Their delivery prices were very reasonable. Every unit on their floor appears to come with a warranty which I really liked. Most of their items are used/refurbished/open box items so I felt a lot more confident purchasing knowing there was a warranty and the items had been inspected.

    Tucson Appliance Company

    Tucson Appliance Company

    (158 reviews)

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    Midtown

    Knowledgeable Salesman, Quick Service, hassle free negotiating. I will definitely use these guys…read moreagain.

    We have long been aware of Tucson Appliance's presence in the community and have appreciated what…read moreappeared to be a commitment to local service and customer care. Unfortunately, our recent experience has revealed a significant disconnect between that reputation and the level of post-sale support actually provided. After purchasing our appliance, we encountered immediate difficulty in attempting to secure a manufacturer rebate that was actively promoted at the time of sale. Despite multiple efforts on our part, Tucson Appliance provided no meaningful assistance in helping us obtain the required information or navigate the process. What should have been a straightforward follow-through on a represented benefit instead became an unnecessarily frustrating and time-consuming exercise. A rebate is not an incidental add-on--it is part of the value proposition used to close the sale. When a retailer promotes such incentives, there is a reasonable expectation that they will stand behind them, or at minimum, assist customers in successfully completing the process. That did not occur here. It is particularly disappointing because Tucson Appliance has historically differentiated itself from big box retailers through perceived service and accountability. Based on this experience, that distinction no longer appears to exist. The operation now feels transactional--no better than the large chains it once stood apart from--and that is truly unfortunate to witness. We hope you take this feedback seriously and reassess how post-sale support, particularly regarding manufacturer rebates, is handled. At present, it reflects poorly on your organization and undermines customer trust. We would appreciate a response addressing how this matter will be resolved and what steps will be taken to ensure future customers do not encounter the same issues.

    5 Star Appliance Repair

    5 Star Appliance Repair

    (68 reviews)

    Terra Del Sol

    We have dealt with 5 Star Appliance 3 times over the years. We needed a repairman for our in-home…read morerefrigerator 3 years ago. We contacted a different company first, and they sent someone out....$90 just to have him come......and once he got here, he was very arrogant, and once we told him that the refrigerator was 21 years old, he said "Well there's your problem....your compressor is shot. You might as well buy a new refrigerator, We don't do compressor work" and he left! That's when we contacted 5 Star, and Vitaliy came. Within 5 minutes he said "Your fan isn't working. I'll be right back." He came in a couple minutes later, and within 20 minutes, did the repair and it has been working well ever since. The second time we needed a repairman, we called 5 Star again, but they sent a very young man who was just beginning apparently, because he couldn't figure out how to do the repair. The dishwasher was 20 years old, so we just ended up buying a new one, which was fine. This time, our outside refrigerator needed a repair, so we called 5 Star again and specifically asked for Vitaliy. He came within a day or so, found the problem within 10 minutes and had it repaired 20 minutes later! He is awesome!

    My refrigerator decided to stop working properly on a random Wednesday morning. The horror of…read moreopening your freezer to find everything ruined. I called around some other appliance places to try to get somebody out right away to try to salvage the rest of my food, but nobody could come out the same day. Five star appliance, on the other hand, after saying that I was very concerned over my food, managed to find a way to fit me in for the day. The technician who arrived on time was very kind and very thorough and diagnosed me with a broken compressor. We talked about some options and he let me know what the warranty would look like and other details and helped me make a decision on how to proceed. I did choose to go with buying a new refrigerator and I think that was a good decision and 5 star helped me make it. I will definitely call them in the future for other appliance repair needs. Their pricing was fair. They were prompt and they were courteous.

    Espresso Wrench - homeappliancerepair - Updated May 2026

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