You get what you get at this property. They have one system for either air or heat and it gets…read morechanged with the seasons. Really annoying when there's a hot spell and all you have is heat as an option. I've been there for 6 years and am paying more than new residents. North elevator is constantly broken. I only live here part time so it works for me and I really like my location in the building. The saving grace for this building is Gladys, the property manager. She really makes a difference and cares about the tenants and our living conditions. I gave the 5 stars to Gladys and not Park Manor.

My experience living at Park Manor Apartments was really pleasant since the time I went to tour the…read morestudio I was interested in until the day I had to move out (work related). Gladys welcomed me and was attentive to any questions or concerns I might had. The complex is clean, well taken care. I had great neighbors and the community in general is great!!

Gabby is the best Assistant Manager!! was very helpful with the whole move in process, does her…read morejob with great positive attitude, she also keeps our building up to date and clean. Thank You GAbby!! For helping me and my kids with this process making easy and going out of your way to guide us with the renters insurance.

I love living here. Gabby is an amazing manager. She keeps…read morethe building up to date, always clean and smelling great. If you need something fix, they'll fix it quick. I would definitely recommend renting here.

Chandis has been absolutely the sweetest and most helpful manager since we have moved into the…read morehideaway. Although small things have arised with our unit she always comes through and sees that it's taken care of quickly and after the work is performed she has gone out of her way to follow up with me asking for update to make sure we are happy with any work done. I really appreciate that it shows she's also concerned with our comfort and happiness here. I know when reaching out to Chandis things will get resolved quickly and right. She is very professional and attentive I really have zero complaints.

Just wrapped everything up and I'm back to give Susan the excellent recognition she truly deserves…read more We were able to wrap everything up with her full support. I couldn't be more happy to have such caring and responsible management like her. Thank you Susan!

I have to say that not only is this 55 and older complex very well maintained and super cute, but…read morethe leasing agent, Angie, is an absolute joy! Too many times I find that people in those positions are nasty, unhelpful and bitter. NOT Angie!! She's engaging, delightful, informative, and most importantly, available! What a beautiful surprise! What a pleasant way to start a new chapter for my friend who will be living there. Thank you, Angie! By way of your example, it seems as though the good vibes run throughout the entire complex. Rock ON Tarzana Courtyard! Keep doing good things.

This is my second review of Tarzana Courtyard. I recently left after nearly four years…read more It is described so inaccurately. They say there is an indoor jacuzzi, heated pool, gym and dog yard. None of that exists. The photos on the website show a lovely lobby and the truth is the only furniture in the lobby was donated by a neighbor who moved out. The photos show a lovely rec room and lounge chairs around the pool which is not heated. In truth there are only 2 lounge chairs and the pads have been there for at least the 4 years since I lived there. There is no onsite management and trying to get through to them is nearly impossible! There is ONE disgruntled maintenance man who shows up on occasion. Management sent out a letter stating that neighbors have to deal with their own issues with other neighbors. There are no security cameras and the back door to enter the building is open, broken. There are many cracks in the parking lot and although it says handicapped accessible, those of us with walkers must roll over a parking lot that needs repair. I also want to note that we went an entire weekend without a working elevator. One woman had to call the fire department to carry her upstairs. There are a lot of homeless people who camp outside the building and drug deals go on in front of the building. All that being said, I have to say NO to this place!!!

I just recently moved into a new apartment, which is managed by warren properties. Their process…read morewas very straight forward and simple. The managers who manage the building itself are amazing to have around! They are willing to be of service, it counts for so much!! Everythings been really great. The studio apartments are roomy with a separate kitchen and separate bathroom. I love our little kitchen. You can have them furnished for $20 more a month, its a great start to a new home. The only problem we've had so far is noise complaints, which surprises me because we're not loud people. So be prepared to live a quieter lifestyle.

Have been a resident since July 2012...unfortunately…read more July 2012, viewed the apartments with little expectations since it's a low income area and the building is month to month (which attracts a bizarre mix of people). It didn't appear to be anything less than those expectations. The manager, Bardo, is an amazing man. He is helpful, considerate and in general looks to please. He goes beyond his job description. His wife, Ana, does as required by description. Unfortunately, upper management can use an enormous amount of help in the customer service and legal department. My rent was illegally raised and I had to argue for 4 months with them regarding their legal responsibilities until finally filing a legal suit. Once they received my notification, they finally corrected the problem and refunded 4 months of the illegally charged rent. After a two year record of timely rent payment, I asked Todd (area supervisor) in advance to waive a late fee; as I had notified them with much advance of why my payment was coming late. Additionally, I had asked them for a letter explaining their late policies and procedures to assist me with getting my payment through other means (this would mean getting paid on time). Todd never did respond to the request. So, when a late fee was applied I asked it to be waived. His response was he had to ask his superior but didn't feel he could "make exceptions because everyone in the building would then ask for them." I contacted his superior directly regarding this conversation. I further explained that if a court of law allows exceptions by diligent inquiry and factual evidence, and if other businesses have policies they make exceptions in a per basis manner, then why would they not? Fortunately, Todd's superior understood and waived the late fee. I later came to find that my neighbor had some financial struggles and hadn't paid her rent when in the latter half of the month already. I asked if she had received a 3 day notice to pay or quit. No was her answer. "They are working with me." Though I felt that very compassionate and helpful, it also lead me to the conclusion that the company policies are not upheld and extreme exceptions are definitely made. Why was it presented to me otherwise? - Because I'm the tenant who doesn't stand for nonsense. I'm the tenant that demanded a proper rent increase notification (due to my property management background). Oh well, I don't mind. I prefer to be respected than liked. The building has had a roach problem for the past few months and have recently been creeping into my apartment. They have sprayed it once and gave me roach poison and spray. There are also roach houses set outside the building exterior and interior walls. To date, there are still roaches. Water is turned off at least twice a month in this building since I took up residency. They have finally started providing proper 24 hour notices to each resident instead of posting a notice in common areas that I missed in the past. There were bed bugs in a few units during the past summer. Not sure how that turned out. I"m guessing ok since people aren't emptying out units continuously anymore. Laundry and detergent gets stolen if you leave your laundry unattended. Several tenants have complained about this. Furthermore, there is 3 washers and 2 dryers for 60 units. So, you are often waiting. People are pretty inconsiderate and will bypass you if you don't sit there and hold your space in line for the machines. My kids pool toys were also stolen when leaving them out to dry. There is no intercom at the front gate and they refuse to put one in. This means that unless your visitor has a phone to call you and you are actually getting reception in this building...you are going to miss their arrival or you have to stand outside and wait on them. So, many negatives. BUT I will say BARDO is the light in this dim building. Any service requests he tends to quickly if the means within his authority. If it's beyond his authority...good luck. He works hours well beyond the legal limit, works through injuries and juggling his family....he deserves much more compensation than he receives. He's too kind to pursue the owners for the injuries he should have had adequate care provided for LOOOOOOONG ago. The owners are well indebted to him. Anyways, it is what it is. You get what you pay for (here a bit less). Once circumstances permit, I'll be gone. Until then, it's best to make the best of what you have. :)

I spoke with a higher up at the company that manages this property - Rachael Ponzo and she really…read moreeased my pain with the property manager. Rachel called me promptly after my initial review and was genuinely concerned for my negative experience. She was very compassionate and professional. She also provided me with multiple outlets as to ensure that I have only positive experiences going forward. She felt my pain and listened to all of my griping and issued a sincere apology. Sometimes a little understanding and compassion goes a long way and Rachel sure embodies those characteristics. Thank you Rachael for your help and customer service!

Chandler Palms is a great place to live and is managed by a competent, attentive and ethical…read morecompany. The attention to detail and service provided goes above and beyond. If something needs to be fixed in my apartment, all I need to do is alert the property manager, Mickey, and he has someone in my unit the next day. He also is great about communicating any scheduled maintenance to the building. The grounds are kept clean and the residents are friendly and respectful of one another. I have never lived in a building where I feel so well taken care of and considered by the people I send my rent to. I highly recommend this company and building to anyone looking to live in the Valley.

I've been living at this apartment complex for a few years now, and although I've experienced a few…read morechallenges along the way, I'm happy with how things have worked out. I recently transferred to a different unit, and I've been really enjoying my new unit. The view is great, the environment is much quieter, and overall, it's been a much better living experience. I also want to acknowledge Ana from the management team for her help throughout the process. She was willing to work with me and help address my concerns, which I appreciate. While apartment living isn't always perfect, I'm glad things were eventually resolved and that I can genuinely say I'm happy with where I'm living now.

My husband and I have lived here for over a year and have been very happy with our experience. The…read morecommunity is safe, clean, modern, quiet, and pet-friendly, with a variety of apartment and townhome options. There are also armed security guards, which gives us an added sense of safety. The management team is very good, and maintenance is always quick, polite, and professional. The gym is also great and well maintained. I rented the apartment online because I didn't live nearby, so I signed the lease without taking a tour. I'm very happy with my decision and with the apartment and community. We recently renewed our lease and definitely recommend this community!

I just can't believe how clean the complex was! The managers went above and beyond to answer all my…read morecrazy questions and still had a smile on their face! Honestly, they made my job easier with looking for a safe place to move to! I highly recommend if you're looking for a safe complex this is it! Susie

All young college students do NOT live here. My daughter and her 2 roommates were sent an email in…read moreJune 2023 stating their security deposit refund $266 for each roommate was being mailed out. Today my daughter has not received a check neither have the other girls. This apartment complex management has been giving them all the runaround and basically lying. I don't know what kind of a scam they are pulling but we are definitely contacting lawyers to try to keep this from happening to others. Thank you for reading and taking this seriously. Tami Shean