1. Escondido Modern Dentistry

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Escondido, CA

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Escondido Modern Dentistry

4.0 (12 reviews)
Open • 8:00 am - 5:00 pm
Updated 1 month ago

Services - Escondido Modern Dentistry

Cavity treatment

Dental exams

Tooth filling replacement or repair

Escondido Modern Dentistry Photos

Recommended Reviews - Escondido Modern Dentistry

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9 months ago

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19 days ago

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Ask the Community - Escondido Modern Dentistry

Review Highlights - Escondido Modern Dentistry

“Patty, the office manager/front desk was very thorough when it came to explaining out of pocket costs and insurance.”

Mentioned in 4 reviews

Read more highlights

McMaster Dental - Dr. Zach McMaster

McMaster Dental

4.7(41 reviews)
1.5 mi

I went to the doctor Mcmaster after a referral from a friend. Sure glad I did. I was very…read moreimpressed,. I was at ease with Dr. Zach. Generally I'm Anxious at dentist appointments. Exam was very thorough, everything was explained, and I didn't feel pressured. Cleaning was also very impressive, I'm very happy with the cleaning that Karen did.   I found my new dentist.

After reading the office's response to my husband's review, I feel the need to share my own…read moreexperience as the person who actually went into the office to discuss the billing issues. The problem was never that we refused to contact insurance ourselves. The issue was the office's unwillingness to help clarify obvious discrepancies or assist in resolving confusing charges related to treatments THEY recommended. When I visited the office, I asked reasonable questions about inconsistent insurance payments, unclear billing, and financial charges added during the insurance processing period. For example, insurance paid very different amounts for exactly the same treatment. The office simply printed out the insurance payment details and even agreed that it "didn't make much sense." However, when I asked if they could help double-check with insurance, I was repeatedly told that it was "my responsibility" to deal with insurance. Simply telling patients to call their insurance company is not the same as providing good customer service or billing transparency. What made the experience especially frustrating was the dismissive attitude throughout the conversation. In particular, when I pointed out that financial charges were being added before insurance had even completed processing the claims, I explained that the insurance payment timeline is between the office and the insurance company, and patients should only be responsible for the unpaid portion after insurance processing -- not finance charges on the full amount during that process. The response I received was essentially: "Well, it's your insurance. They paid us late, so you are responsible." I have honestly never experienced this type of billing practice anywhere else. Overall, this office felt far more focused on collecting money than caring for patients. This was reflected in the unclear, non-itemized invoices we received. If I had not gone into the office personally and asked for printed details, I would never have understood how these so-called "financial charges" were being calculated. Please carefully review your invoices if you visit this office. I truly hope this feedback encourages them to improve their billing transparency and customer service.

Photos
McMaster Dental - Dr. Todd McMaster

Dr. Todd McMaster

McMaster Dental - Family Business- Dr. Zach McMaster, Jordyn McMaster-Persinger & Dr. Todd McMaster

Family Business- Dr. Zach McMaster, Jordyn McMaster-Persinger & Dr. Todd McMaster

McMaster Dental - Group Photo of McMaster Dental

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Group Photo of McMaster Dental

Escondido Modern Dentistry - generaldentistry - Updated October 2026

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