I have bought two clocks from here. They offer free delivery, free gift wrapping & knowledge that…read moreis second to none. Recently we had our grandfather clock, reoiled, cleaned & waxed. $65! Yes there was a wait because there were busy. But being busy means they do a great job & people are happy to come back. Want a clock, musical box etc? Shop here!

They showed up on time to setup our Grandmothers clock. Very courteous and well mannered along with…read morevery helpful with teaching me what to do and how to handle moving the clock.

Fun, friendly and honest ladies. My initial visit was to pick up a couple of pieces as gifts…read more Couldn't help but went back the next day to claim several more pieces as mine. Very reasonably priced with good selection. Thanks Cindy!

Love this store! Gorgeous and unique antique and vintage pieces. Hard to pay retail after finding…read morethis Gem! It is a glittery and sparkly wonderland!

I just had the batteries replaced in 3 watches and my cost was 175.00 plus tax…read more 2 of the watches had 2 batteries but that is crazy.

Took in a ring to get appraised and was given back an entirely different ring. Requested all…read morevideos be saved as proof. No cooperation yet. Had to hire an attorney and report to police. Appraiser was to appriase in front of me and she took off with it and disappeared. NOT GOOD

The chic was on her phone, very rude and unprofessional! Avoid this place,…read more If you run a biz lk this get educated employees who know what they are are talking about not $8,00 place holders. Literally ad pure gold Persian coins from over 100 years old .. and she said we don't take them??? Damn shame waste of time.

Been there a few times and it never clicked until today. This place is a pawn shop dressed as a…read morejeweler. Not very nice if you ask them about prices - whether you are selling to them or buying- and the prices they buy at are very low and they sell very high. Buyer (or seller) beware in this place. At least do your research first and know they aren't there to help you.

Knowledgeable, friendly and the repair service was fast. It was about a week for my clock repair…read more I'm happy that this business exists. I don't know where else I would have gone to get my clock fixed. Also, they have cool local art there!

Met Tom Quinn this morning and it was so refreshing to see how passionate he is about customer…read moreservice. I came in to ask about a maintenance request on my Tissot wristwatch and after looking at it Mr. Quinn said it was not needed at this point and come back to see him in a few years. Most other places simply would have done the service and charged hundreds. Old school business: Do what's right for your customers!! I can see why they have been in business for decades.

Great workmanship. They serviced and repaired my Hamilton automatic watch, is as good as new.read more

From the owner: Watch Repair, Manufacturing, Assembly, Design & Warranty Center.read more

A few months ago I took my watch to Leitzel's Jewelry in Lebanon to have it serviced and regulated…read more Since I got it back it has not worked correctly it's either gaining or losing time every freaking day it doesn't seem to hold the time for 24 hours like it has done before and when I contacted them they were rude to me and when I put up a review on yelp they accused me of trying to ruin their family business. Today I took my watch to Brent Miller in Lancaster they have a sterling reputation. Their watchmaker opened up my watch they said it looks like it never been serviced the inside was dirty and is both gaining and losing time and the gasket which is supposed to be replaced so it remains waterproof was the original gasket that was in the watch and never been replaced. I cannot say enough negative things about Leitzel's Jewelry, they completely screwed me and had me pay a couple of hundred bucks for either shoddy work and lied and didn't do the work. I wouldn't recommend them to my worst enemy!

Bought a beautiful engagement and wedding ring set. Sterling silver, costume jewelry and just…read moregorgeous! I've lost weight and no longer wear a 7 so hubby took there to be resized. I have had costume jewelry resized before and paid about $75.00. According to the young lady working there they would have to charge us the price as if the diamonds are real! What the heck does the diamonds have to do with the metal? She said return the set and get a smaller size! If I wanted to do that I wouldn't be in your store! I'm not even sure what size I now wear! And I'm being nice about what I've said. I could've said worse. Would not recommend this place. VERY disappointed since they have good reviews!

Wonderful Experience! Not only do they have the most…read morebeautiful new pieces, they have a wonderful estate collection. The staff is so helpfu!

told they did their own repair was suppose to get back to me, They got back to me about the other…read morering and sounded like they wanted $$$$ I refused until they give me the price of fixing the other one? not the way of doing business ??? like take the money and run? BD

The wife needed some links removed from a couple of watch bands! They fixed her up right away and…read morefor a very reasonable price. Also instructed her on getting her one watch working again!

Highly recommend. I stopped at this location while visiting family from out of town, and requested…read morea pretty quick turnaround time (3 days) for a necklace repair, which the team was happy to meet. Was not expecting to receive a call the very next day advising that the necklace was ready, especially during the holidays. Great customer service is a rarity anymore, but this team exceeded my expectations.