Great workmanship. They serviced and repaired my Hamilton automatic watch, is as good as new.read more

From the owner: Watch Repair, Manufacturing, Assembly, Design & Warranty Center.read more

Stopped in to get a few watches sized. The level of service was far above anything I expected!…read moreGreat team, worked fast to get me out before I had to be at work, and made sure everything fit comfortably. Even went back and made a minor adjustment at the last second to make sure it was perfect. I absolutely recommend them for anything you need watch related. Will definitely be back moving forward!!

Excellent customer service I am from out of town. My nephew that's a major league. Baseball player…read morebroke a very expensive chain and Danny fixed it basically on the spot and did an excellent job. It's extremely expensive. It was really nice to get this old time. Customer service. Thank you

Wonderful Experience! Not only do they have the most…read morebeautiful new pieces, they have a wonderful estate collection. The staff is so helpfu!

told they did their own repair was suppose to get back to me, They got back to me about the other…read morering and sounded like they wanted $$$$ I refused until they give me the price of fixing the other one? not the way of doing business ??? like take the money and run? BD

It was pleasure to work with Peter. Knowledgable, passionate and competent. 5 stars. My 1810 tall…read morecase clock is running again!

I took 2 mantle clocks in for repair. He examined them at no cost. They both were over 30 years old…read moreand he said they merely needed cleaning. He cleaned them for a reasonable price and they are both working great

Have been there many times. Beautiful clocks for sale and talented repair folks. I will soon be…read moremoving back to Maryland and look forward to having them repair my 1840's grandfather clock!

I just wanted to say thank you for all of the great service and assistance you provided with my…read moreclock needs. Very much appreciated HOT ROCKS!!

This guy is one weirdo. Dad and I brought him a clock and when I got it back it had a different…read morebase. It was a Schatz clock that he must have removed my base and switched his clock base that he had for sale in his shop that I saw when I dropped it off to repair, which his had a large crack in it. SAME EXACT CLOCK! Dad marked our original clock before letting him repair ours, to see if he would be honest with our repair since my 80 yrs old father collected clocks and he was a victim of switching parts. Sure enough we got it back and it was switched out for his that had the crack. When confronted, he gave our money back with no questions. NOT HONEST AND SWITCHES OUT PARTS! BE WARNED!

Acquired an old-ish clock from my aunt that wasn't working and looked more than a bit abused…read more Being new to Frederick I got a recommendation from a guy on the street. That led me to boonsboro. Pretty town, easy drive. Owner was great, not chatty, but dived into my clocked figured out what worked what didn't and what could be fixed immediately. A couple months later I picked up a gorgeous old clock that will probably grace my living room for as long as I do. Workmanship was great and price was perfect. Worth the drive.

Its been almost a year since they picked up our clock, and we've heard nothing since. Telephone…read moreinboxes are full, emails go unanswered. Do NOT use this service is you actually want your property.

They have had my grandfather clock since October 9, 2014 - so they've had it for 2 months now…read more. The mechanism was getting cleaned. I was promised it would be back before the holidays. Aren't the holidays from Thanksgiving to Christmas? Cannot get a response from the owner as to when it will be returned. It's the black hole of clock repair...

Ray has great staff. We wouldn't go anywhere else for clock work or our jewelry. They are very…read moreknowledgeable and what they do.

Not the best choice look somewhere else for major repairs given expensive grandfather clock…read moremovement in its original shipping box to protect all moving parts and I get it back in plain box his complaint no room to store boxes so my 713.00 movement pays the price with bent chime hammers god know what else is wrong !!!if I could give them negative 5 star I would !!!

I had taken my clock movement to other shops before finding Sam and was disappointed that the…read moreissues were not resolved. As others have said, Sam is the consummate professional. He makes house calls and got my family's nearly 100 year old grandfather clock running superbly. He patiently explained every step of the process - from replacing parts to why the malfunction occurred. Cannot recommend Sam highly enough! Very fair prices as well!

My husband and I have received a superb service by Sam's Clock Repair. Sam came to our house to…read morecheck our grandfather's clock that belonged to my mother in-law, and the clock was not chiming nor was it keeping a time for quite some time. However, Sam brought it back to life for us and now the clock is ticking on time and chiming my favorite Westminster chime. Since we knew how old the mechanism or the heart of the clock, we were happy to have Sam get a new mechanism for our clock. Sam has an outstanding customer service, and he is very diligent about his work. Repairing a grandfather clock requires lots of patience and we don't have that nowadays. We trusted as he repaired the grandfather clock that belonged to my brother-in law. It's hard to find such an honest clock repair and we defiantly recommend his business. Now our Clock is running on time.

I have a lot of watches. Each time I've gone here to get batteries replaced, it's been prompt and…read morecourteous service. The little brunette is so cool and nice. Unfortunately, on my last visit I came to get two batteries replace and one band adjustment. I had the watch home for a day and the adjustment didn't take. All my other experiences have been excellent. I recommend.

I was told that my watch could be fixed for $322.24. After paying the money the watch stopped…read moreworking less than four months later. When I tried calling this business no one would get back to me. After several additional tries I finally talked to someone at the store about my problem. The clerk told me to call back in May of 2024, which is now almost a year after the watch was supposedly fixed, because the owner had health issues. When I tried calling again in May, once again no one had the courtesy of getting back to me. If you want your watch repaired, don't go to this business. They only want your money and could care less about trying to work with you.