Everything went well, beautiful and easy place to find will definitely go back!! Loved the deer family every morning.Loved how close it was to TN,NC and the down town was so close!!! read more

Escape to Blue Ridge - Vacation Rentals Near Me - Blue Ridge, Georgia

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Our cabin was equipped with exceptional amenities, and the instructions provided were clear and easy to follow. The communication with the team was outstanding throughout our stay. From the moment we arrived, I felt incredibly welcomed--there was a lovely piano playlist playing, the fireplace was glowing, and the cabin was cozy and warm. The team also left us a thoughtful welcome package. The views from the cabin were breathtaking, and it was stocked with everything we needed for a comfortable stay. I especially enjoyed the game room! I rate this experience 10/10 and will definitely be booking again! read more

THE COLD HONEST TRUTH! If you want to give your money to a company that treats there employees like dirt and cleans there cabins/homes just enough to make it look good then this is the place your looking for. Lets start with there "Beautiful clean cabins/homes." A deep clean only happens when the cleaners think it looks like it needs one and if it gets one it would only be offered once a year and they are to be done in at least 4 hours for the ENTIRE cabin. The deep clean consist of a regular clean except they will move rugs and some tables to clean under them and they high dust, then clean a little better then the average clean. A cleaners day is 4 cabins daily and you are to be done in 2-3 hours with your home. This is also including a drained and filled hot tub. If thats still ok to you then heres something else to think about when your curled up in your nice clean bed and comforter. Cleaners are able to see when that "clean" comforter was last washed...maybe it was last year or longer then that. (I have the pictures to back this info up with) and you might not want to get to cozzy on the couch. Cleaners dont wash those blankets either unless needed. Now you want to go relax in your clean hot tub. Just be careful and make sure you rinse off after because half the time they dont measure the correct chemicals to put in it. (if they even put them in) and you better hope they decided to clean the filter in it this time. Also you might want to rinse/clean your shower before you rinse off because some cleaners only clean them when they look dirty and if they do clean them you risk the cleaning chemicals irritating your skin because the cleaners arnt properly watered down like they are supposed to be. I could go on and on but lets move on to how they treat there employees. I watched one of my friends work her first pregnancy up until the day before she had her baby. They had her cleaning 4 cabins a day, full time, with some overtime. Then when she was 6 months pregnant they required her to get a doctors note saying she needed to only clean 3 a day. Then at 8 months moved her to 2 a day still full time. (2-3 level cabins)(4-8 sometimes more beds each home) After she returned from having her baby 6 months later she became pregnant again and it caused her work to slow some and instead of the management talking to her about what was going on they instead fired her for poor performance. She did send text and emails to management and higher up management explaining what was going on and she was completely ignored. After having her baby she messaged asking if she could come back and they told her she was not eligible for rehire at the company. She was with the company for around 4 years and had many good reviews come in and they never had any issue from her. She also went threw 3 vehicles with this company due to the bad roads. As for other employees that used to work there; ive seen higher up management walk into offices and snatch a work phone out of someones hand while she was talking with a customer and who was on the clock and the higher management fired her on the spot because she had clocked in a few mins later then she was supposed to and it was a time that was 30 mins before the standard work starting time. If your not one of there favorites you can expect to be treated like this or worse no matter how much you do for them. You get wrote up for taking to long to clean your cabins, you will be told to be at work at a set time then the time with change randomly and you will be wrote up for all the times you wernt there at the new time, if you are having car issues then its still no excuse. You are expected to still show up for work or finish your day. Let me add in that I also watched one employee be told she had to finish her day and could not leave when she called management and told them that her baby sitter had an emergency and needed her to come get her baby. Again I could go on and on. Thats not even the worst. Just know there is proof to back everything up. (I need to add in. Like other reviews on other pages has said; all of these situations; especially with the employees; started once higher management was switched.) read more

Our house was well appointed and had everything my three generations of family needed. Our microwave quit working our second morning and we had a new one brought to us and installed that same afternoon. read more

Spent a long weekend with the family at one of the cabins on the river Stunning scenary even though It was.rainy. While the set up truly is nice for the price there are a few.. Minor issues that really should have been covered. First the master bathroom door. The crackhead who put the door in missaligned the keeper and the lock... It's like a no brainer mistake... Did the owners know... Yeah they had thoughtfully provided a door wedge to "lock the door closed" Second. The Keurig did not work... Really How freaking hard is that to figure out? Finally the beds. Marshmallow soft.. Soft to the point of... "really how old are these" All in all a nice stay but come on its luxury not Red Roof Inn read more

I wish I had read reviews on this place before booking a cabin through them! One of the things we were most excited about was the outdoor fireplace at our cabin. We received an email two days before check-in from Escape to Blue Ridge rental company saying "During a recent inspection, we observed damage to the outdoor fireplace" and told us the outdoor fireplace area could not be used during our stay. Very disappointing! We figured it would be too much trouble to find another cabin with that feature on short notice, plus we needed the EV charging station that was also falsely advertised at this place. After arriving at the cabin, we found this was very misleading. There was no "damage" to the outdoor fireplace. That space is actually undergoing a remodel that was in place far before we even booked the cabin. After looking at reviews for this cabin and doing some investigative work, we found many previous guests who complained that the outdoor fireplace was out of service during their stay, dating back to October 2024. These guests stated they received a similar email right before they checked into the cabin. The misleading nature of this situation caused us not to be able to use a very important feature of this cabin, and the rental company uses false advertising and a last-minute tactic to make sure guests continue to book the cabin. We wouldn't have booked it had we known this feature was out of order. We continue to reach out to Escape to Blue Ridge agency to speak with them with no luck. Unanswered emails, and they continue to advertise this cabin falsely. Renter beware! read more

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This was one of the best vacations I've ever been on and a huge part of what made it so great was the cabin we booked through Escape to Blue Ridge. It felt brand new and was so clean and nice. It also had so many amenities from the Alexa in every room to the 3 different fireplaces, pool table, shuffleboard, hot tub, fire pit, etc. it was the absolute perfect place to enjoy a long weekend in the fall with family. They also were so kind to provide various supplies such as laundry & dishwashing detergent, sponges and dawn, and anything else you wouldn't want to have to go out and buy on vacation. The only thing that I didn't love was the driveway. I specifically picked a cabin that did not state it required 4x4 to get to but this driveway was frightening to say the least. It was extremely steep and gravel. There were a couple of us who got out of the car and walked down because we didn't feel safe in the car lol i shudder to think what a driveway requiring 4x4 looks like lol read more

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I cannot recommend this company. Recently took a trip to Cardinal Ridge cabin. The location was beautiful and the house was easy to access. However, the cleanliness of this house left a lot to be desired. Given the cost of "housekeeping" associated with this rental, I would have expected the house to be clean. The bathrooms had hair stuck to the mirrors and on the counters. The faucet has toothpaste residue. Master shower had black algae/mold. Dust bunnies behind doors. Pet hair everywhere. The chandeliers have not been cleaned in a long time. There was no rental immediately preceding ours, so this was not a quick turn around, which would have offered "housekeeping" the opportunity to thoroughly clean the space. I contacted Escape to Blue Ridge when we left to share this experience along with pictures. Leanne responded quickly and said my message would be forwarded to the teams. After two weeks with no response, I reached out again. Leanne said someone would contact me that day. Three weeks later and still no response. Customer service, care and responsiveness do not seem to exist at Escape to Blue Ridge. read more

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Our stay at Water's Edge was phenomenal! I consider myself a pretty picky person, and I don't have any complaints about this residence. The home was very clean, the size was excellent, and the location was exactly what we wanted. My only suggestion is that the property management company sends a more comprehensive, home-specific list of what accommodations ARE provided to save families from packing these items. I.e. toiletries, games, puzzles, books, workout gear, food storage containers, type of coffee maker(s), etc. When I called to ask about the coffee maker so I could ensure I was purchasing the correct coffee for our stay, the lady I spoke to was VERY kind, considerate, and helpful. For Water's Edge, specifically, this house is STOCKED! Pretty much every kitchen item wanted was available. All the appliances worked great - including the grill! The stream was beautiful, refreshing, and a fun space for the kids (ages 4,8,&11) to explore. The hot tub worked great and was clean. Everything was comfortable and well cared for. We highly recommend the level of service Escape to Blue Ridge provided. read more

this was our 2nd reservation with "escape to blueridge." last year, we stayed at a phenomenal cabin. this year, while the view was lovely, the cabin itself left a lot to be desired. this review has nothing to do with the management team. the one star rating is focused on the location we stayed at. we stayed at a location called "a beary nice view." great panoramic view without question. unfortunately, the cabin had furnishings that appeared to have been in dire need of repair or even updating. first thing was that there were dirty dog bowls in the cabinet closest to the door. i put them in the dishwasher along with a glass that was left inside the machine. was the glass dirty too? i don't know. unfortunately, i did not get a picture of it. the trashcan in the kitchen was on a slide that was also not sliding. the wine opener was unusable. luckily, i brought one and left it there for whoever might need to use a bottle opener. the kitchen appliances were fine as well as silverware. however, there were no cutting boards that i could find so we had to use a large dinner plate for cutting. moving on, i did get pics of the mildew shower curtain in the one and only bathroom. there was also a nightlight in the bathroom outlet that didn't work because the outlet itself wasn't working due to a circuit breaker that had not been reset prior to our arrival. there was not one hanger to hang clothes on in the closets. i considered going to the dollar tree but decided i wasn't going to contribute to the furnishings of the cabin. the wicker chairs on the unscreened part of the porch have black electrical tape on them. the screened in porch has a table with a very wonky looking chair. my husband warned me not to sit in it. in addition, the screening for the outdoor deck has some holes and is coming apart. the interior living room has a coffee table that also has a movable leg. use caution. the lampstand table by the recliner is also falling apart. the coasters for glasses, i guess i should say the remaining 2 coasters, are ucky. screendoors slam loudly and there is a loose board walking toward the entrance. the door lock was a little wonky as well. we had no desire to get into the hot tub. the place needs an overhaul or facelift. so, after the management team was quick to replace the curtain and discovered why the bathroom outlet wasn't working properly. the management team was not the issue. the issue is the cabin itself. luckily we did not spend much time in it, since we are looking for our own home. if you stay here, hopefully it will be better than it was for us. unfortunately i cannot post my pictures here. read more

The Bear Claw at Escape to Blue Ridge, while it's a beautiful home it's fairly new and has some things that may need to be addressed with the owner or mangement. The internet is absolutely horrible, we needed a getaway but also needed to keep up with our business and it cost us a lot headache while there due to very sloooooow internet. Simple things about the house such as, ceiling fans, coffee maker, match lighter need to be in working order and all appliances need to be checked prior to the guest getting there. Shame on the management staff. We didn't appreciate workmen intruding out week while we were there to fix and look at appliances. Again this is a management issue. The house again is newer and leaks in the bathroom shouldn't be a problem but in this particular one, it was. Lower bathroom leak coming from the ceiling. We opted to use a different bathroom so we didn't have to see anther workman. The master bathroom shower also holds water in a corner. So there's definitely water leak issues somewhere. And for the level of expectations that come with a stay in this particular home, my thoughts were that the kitchen should have been stocked with better cookware and serve ware etc. also.. The master bedroom nedows that are above the actual windows (with blinds), the light coming in the morning didn't allow for late mornings in bed. read more

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We rented Luxe Mountain Retreat and it is indeed all that is described and more. Large comfortable home with something for everyone. Company very attentive to our needs- we really enjoyed this home and I would rent it again if I'm ever in Blue Ridge, Ga. You won't be disappointed- a luxury cabin home indeed. Thank you read more

Escape to Blue Ridge is easy to work with and the follow up from the staff is impeccable. Our cabin was perfect for our family. We enjoyed fishing, the outdoor firepit and long overdue family time. Thank you and we will be back soon. read more

We rented Yellowstone Lodge for 1 week. Its supposed to be a newer home. We arrived to find no hot water and this continued for 3 straight days with no solution. Then neighbors left and suddenly we have hot water. There were other issues that also did not get resolved. Well new renters came in next door and we had abs NO water for final day and a half. Absolutely unacceptable and no resolution from escape to blue ridge. I implore you never to rent from this company. read more

Arrive with Confidence At Escape to Blue Ridge, the safety and health of our Guests, Owners, and Associates are a top priority. We have a strong commitment towards quality, and we work hard to ensure each of our Guests arrive to a clean and safe vacation home. We take great pride in our efforts to make sure your experience with us is excellent, and we maintain the highest of standards in our Housekeeping processes. So untrue! We arrived to find dirty dishes, dirty floors and feces and urine on all toilets. Gas fireplace and dishwasher not working. Kitchen counters and bathroom counters filthy. Called in am as we arrived late at night. Poor response from management. Refunded 100.00 of our 266.00 cleaning fee. Pills under sofa, food and dirt and animal hair. Fawn Ridge was our cabin and I have pictures of it all. We were grateful that we did not have small children with us who could have easily swallowed the pills. So disappointed as we reserved this cabin in May. We spent our first night of our vacation cleaning as best we could. Thank God I always bring clorox wipes. Not a great start! read more

VERY DISAPPOINTED. We booked months in advance to enjoy a fire in the mountains. 48 hours before we are set to arrive we get a message "the fireplace isn't working. respond to this email to acknowledge you received it." I called and there's "no maintenance scheduled" on something they know is broken. So it's too late to change plans, and they already have our nearly 600 dollar a night payment. Do yourself a favor and skip Escape to Blue Ridge. Their customer service and properties have gone downhill since we started renting from them years ago. read more

The cabin we chose was Moondance Manor. We had such high expectations for this vacation. On day one, my son fell in the basement while going upstairs because there was no railing on the bottom steps to stop his fall. He fell backwards and hit his head on a hard box and broke his arm. We didn't hear him calling out so he managed to crawl to the bunk bedroom and pull himself up with his good arm. We immediately took him to the ER in town where they verified he had broken his arm. I spoke with Escape to Blue Ridge and their only response was to send cupcakes to the cabin on our last day. In the meantime, our trip was ruined because we spent the whole time caring for him. He was in agony. . We couldn't go out to see the sites or to eat. When I got home and realized my son was going to need physical therapy and possibly surgery, I wrote Escape to Blue Ridge and the owner of Escape to Blue Ridge via certified mail asking for a refund because our trip was ruined due to their negligence and reimbursement for our medical bills. I advised them they should put railings up so this did not happen to anyone in the future. I never heard a peep out of either of them. Customer service is non-existent at this company. A letter of apology would have gone a long way with me. I will go on every platform I can to ensure this does not happen in the future to another family. read more

Amazing Grace Cabin : Pristine location exactly what a cabin experience is suppose to be Breath taking landscape . Words do little to describe the beauty you will see while at this cabin. There are three bedrooms but the cabin is big enough to sleep 8 to 10 comfortably. The cabin owners furnished it with everything you need for a get away. Wi-Fi is spotty but that's the point of going in the woods. Make it a point to get up early to experience the sunrise because the view is absolutely breath taking. The cabin was extremely clean . Don't expect dust bunny's or cobwebs in this cabin. With a hot tub, pool table, fire pit & board games there's more than enough to keep yourself entertained. Five out of five once again. Can't wait to come back here again! read more

Escape to Blue Ridge was very professional, and so easy to reach if we had any questions. I was able to book what we needed by navigating on their website. Pictures were perfect, and so many to see so you really got to see exactly what you were getting. Pricing was easy to see and understand. Lots of choices depending on your needs. We got a cabin that sleeps 12 even though it was only 8 of us. My husband and I had the bedroom and bathroom downstairs which was very private with our own porch that faced the mountains. My mother and step dad took the master bedroom on main floor and the kids took the 2 bedrooms and bath up stairs on the 3rd floor. Everyone had their space and cabin had everything we needed for the week. It felt like home. We fell in love with our cabin (St Ridges) and Blue Ridge. We look forward to booking again soon. read more

Escape to Blue Ridge - St Ridges - Vacation Rentals Near Me - Blue Ridge, Georgia

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We really enjoyed our stay in this Escape to Blue Ridge cabin. It was spacious for our family reunion with wonderful amenities for vacationers in a private, forested location. The driveway is steep but it wasn't a concern for us. The views from the living room are stunning and the interior is decorated in a traditional cabin style. We really enjoyed our stay in this wonderful cabin. Our favorite town for dining and shopping was old town Blue Ridge, above and below the train tracks. McCaysville and Copperhill an easy 20 minute drive so we didn't opt for the 4 hr train ride to these towns from Blue Ridge. We did take the 2 hr train ride but the scenery is similar to what we already saw driving around. The cabin was 2.5 hrs from Asheville so we enjoyed a long day trip to the Biltmore estate. read more

We have had a terrible experience with Escape to Blue Ridge. Some severe weather came through Blue Ridge just before our trip, so I checked with the company to see if our cabin was okay. After 2 emails and a phone call I finally got a response -- a water main serving the part of town where our cabin was had broken, so the cabin had no water, but the city was working to fix it by day's end. So, the next day, I emailed the company again, asking, "Can you tell me whether water service has been restored to our cabin yet? If not, we will stay elsewhere." Here was the company's very unhelpful response: "The cabin will be ready for you at 3:00 this afternoon. I hope you have a wonderful stay!" Only after pressing them for a response to my question did they reveal that, while the cabin had water service, the city had issued a boil water advisory. I don't know why they wouldn't tell us that. Plus, they didn't offer to do anything about it -- I had to insist that they provide us with bottled water until potable water was available. Their general attitude was, "Sucks to be you/it's not our problem." The other big issue was a non functioning hot tub. When I made the reservation, Escape to Blue Ridge called to see if there was anything we needed for our trip. I told them the one thing that was important to us was that the hot tub work, because we had teen kids who were counting on it (and because "having potable water" didn't occur to me at the time). Of course, the hot tub didn't work when we got here, and we're on Day 3 of our trip and it is still not working, despite many calls to Escape to Blue Ridge. And did I mention our gas grill had no propane? Ultimately, it is just a poorly run company, that I will avoid at all cost in the future. I regret booking our vacation with them. Only read more

St ridges was a beautiful vacation home. The views were amazing. Home was well appointed with everything you could possibly need. We thoroughly enjoyed the game room and the hot tub. The house was very clean and updated. We had one small issue with one of the gas fireplaces, the host company came out immediately to fix it. We enjoyed nearby horseback riding, skeet, shooting, trail walking and visiting downtown stores and restaurants. We would highly recommend this home and we will definitely be back in the future. read more

If renting in Blue Ridge, Ga, do not rent from anywhere else. Quick communication, professional and friendly. And the cabin was sparkling!! Hard to accomplish when you rent at the beginning of spring when it's nothing but mud and dust. read more

Our escape to Blue Ridge was amazing however our cabin was an extreme disappointment. Beware of amenities that don't work, outdated properties and misinformation. Our view from our cabin was amazing but the compliments stop there. The cabin had a musty, moldy, wet dog smell. The outdoor furniture was minimal and beginning to deteriorate. The hot tub was no more than a bath tub. The jets didn't work and when we called the company they never returned our call or repaired the keys. If you are a person who doesn't stream tv you will be out of luck to watch anything. With the fees this company charges you should expect a tv that works without having to log in with your information, a working hot tub and a place that doesn't smell so bad you want to be gone or outside the entire trip. So our trip was great because we made it great. The cabin and the escape to blue ridge company severely disappointed us! read more

I have been renting cabins around the blue ridge and northern georgia area for over 15 years and have never had a bad experience. This cabin "Just Peachy", was a significant waste of money. The list of things that made our stay very inconvenient and atressful is astonishing. Maybe it was the random men that just showed up about 5 minutes after we got here and unloaded wood for about an hour. Not even seasoned wood and if you know fresh cut wood, it smelled like feces. The kitchen sink had almost no water pressure. The cold tap only dripped. The walkway to the water is extremely steep, which isnt a big deal alexcept dor the fact that none of the path lighting worked. Someone or something knocked them over. They were pulled out and strewn all over the place. Within 30 seconds of me trying to start a fire in the fire pit the neighbor shined an extremely bright light on me, my 4 year old son, my 5 year old neice and brother law. He decided to lecture us about how dry it is outside and we needed water handy and practice safety, (all things we know by the way because we are in our 40's and not morons). It was very condescending and rude. Great start! Every surface in the cabin was covered in dust. There were cobb webbs everywhere throughout the cabin, bathroom was gross, and with all this said, paying $900 for 42 hours!! Couldnt check in until 4 on Friday, had to be out at 10am Sunday. Lets not forget the nail sticking out if the floorboard that my neice cut her foot on either!! For the price, completely not worth it!!! Maybe $400 but this place was way over priced and wasfar below the standard for cabins i have stayed at up here before at the same rate. It is a cute place but everytime we turned around my brother n law just shook our head when we thought about the money we spent. Will say with 100% honesty that i will never use this company for renting a cabin. Im not sure if the condition of this place is on the owners but whoever is responsible did not respresent the cabin as it looked and was described online. Very poor experience. read more

I have to be brutally honest- my experience was horrid! I rent every single year in Ellijay, to come and relax and rejuvenate from the stresses of everyday life including covid lockdown. Unfortunately, we were not awarded that experience. We arrived to a cabin without water, in the pictures of Gibb's Mountain, it looks tranquil and quiet- upon arrival while driving up to the cabin we see construction crews at two cabins- not 1 but 2! Each side of our cabin. We were never informed of this. I would have never accepted this cabin at 400.00 a night. Never! Needless to say, construction went on from dust until after dark- loud music, yelling, hammering- list goes on. During covid times cleanliness is so important- we found filth, mold in shower, toothbrush in bathtub on sill, falling pictures. Cobwebs and burnt out lights. Snd kitchen cookware looks as though it came from a garage sale. Filthy dishes in cabinet- company should have paid us to clean the cabin since it was not cleaned properly! Hair in kitchen drawers where silverware is held, and to make things worse my grandsons ages 2 and 4 were with us. We had to clean ourselves to make things work. We did call and report all issues, I don't take covid lightly and this cabin should have been 100%! Waking up the next morning from our drive in, we started seeing yellow jackets in the house- we killed them as fast as we could, only to discover a nest outside. We called office, only to be told by the Msn who came out that he knew about this issue, and nothing had been done. Please beware- I only received 400.00 back for what we went through. We never relaxed and enjoyed- how could we. This company was not forthcoming. read more

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DO NOT BOOK CABINS with ESCAPE TO BLUE RIDGE. Misrepresentation & NOT COVID-19 sanitary. Their "Commitment to Cleaning Standards" as stated on their website in our experience is misleading as our luxury Cloud Top cabin was NOT cleaned properly. BUGS/dirt, leaking refrigerator, hair in bathroom sink, dirty bathroom mirror, clogged shower drain...just to name a few!!! We booked a last-minute cabin in Georgia through Escape to Blue Ridge and advised them we'd be arriving in a 35-ft motor home. We had several conversations with Escape to Blue Ridge prior to booking about whether this property is motor home accessible (for our size RV). They assured us numerous times YES...the Cloud Top cabin is motor home accessible and we'd have no issues getting in/out driveway with our 35-foot RV. Since our cabin was on a mountain/incline, we were very specific about maneuverability and safety. Our rep, Megan, investigated the matter on our behalf and told us verbatim that we would absolutely have no problems. Upon arrival, we found ourselves having to drive up a narrow, windy road with low-hanging trees into our cabin's driveway, with NO WAY to turn around. Megan suggested we turn around at the dead-end street, which happened to be a neighbor's property (and the neighbor came running over, screaming at us for trespassing, and prohibiting us from further access). The cabin's driveway was about a 45-degree angle to turn around which no RV (in any way, shape or form) would be able to navigate without falling off a cliff. We were stuck and encountered HORRIBLE customer service, delayed response time (2 days), and rude/argumentative replies. We could not leave the property for the first 2 days. Keep in mind, their Cloud Top cabin is considered luxury as we paid almost $600 night total. To top it off, no Uber drivers could locate our cabin because the cabin's address didn't show up on Google Maps (and again, calls/emails to Escape to Blue Ridge regarding this went unanswered). We tried to rent a vehicle and Enterprise also couldn't find cabin location, so we asked Escape to Blue Ridge again for more address details (map coordinates) but no answer. The worse part was our cabin (Cloud Top cabin) was dirty upon arrival (hair around sinks, bugs/dirt, shower did not drain/clogged, refrigerator leaked water, leather sofa had tacky permanent marker to hide scratches, moldy shower curtain, etc). During this pandemic, it is especially important to know proper cleaning procedures are undertaken and clearly this company does not take it seriously. TOTALLY UNSANITARY!!! Our cleanliness issue was never addressed either. NOT A WORD!! Instead, we were met with staff that had an attitude and talked over us (eventually leading us to hang up on them). Lisa from their office eventually called on the 2nd day and said if we wanted to depart, they would refund our remaining night (clearly our frustration was that WE COULDN'T TURN AROUND/MOVE THE RV)!! Finally, on our last day, the owner Doug Miracle suggested we TOW our RV off the property to ensure we checked out & the next renters could check-in. All other requests for them to call us back went unanswered, as well as any/all correspondence once we returned home. So BEWARE booking with Escape to Blue Ridge. Their extra fees are also outrageous - they charge an initial cleaning fee of $288 and there is a "guest service fee" of $28 per person/per day. The added stress of their horrible customer service really ruined our vacation and I suggest you DO NOT book cabin rentals with Escape to Blue Ridge as there are many other reputable companies. We have never had such rude service and received such a lack of customer support. In their rush to fill one of their last-minute cancellations (we booked within a few days of arrival), they misled and provided misinformation on their cabin. BEWARE, especially if you are extra concerned about cleaning procedures due to Corona virus!! read more

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I was looking to have an unforgettable birthday this year and how else would that happen without spending time with Family & Friends in a beautiful Cabin in the mountains? I had been looking at their website for a while and fell in love with their cabin "SpyGlass". For a very long time I had my heart set on that cabin. If you look at their website and check that cabin out, you can see why I fell in love with it. Unfortunately that cabin wasn't available for my birthday weekend so I had to choose another cabin (*insert sad face here). It took me a while to narrow down which cabin I would choose because I was trying to make sure there was enough room for my family and SpyGlass was one of their bigger cabins that allowed up to 21 people to stay the night. I ended up selecting the "Falling Waters" cabin mostly because of the number of rooms and available space for guest. When making the reservation, I called the company and each time I spoke with someone they were very nice and extremely helpful. The reservation process is extremely simple and straight forward. The cabin was beautiful and furnished perfectly. They had plates, pots,pans, blankets and pretty much anything you needed during your stay. They had games in the closet, extra blankets, and extra pillows. The cabin was a dream and a breath of fresh air. I loved everything about it. I highly recommend Escape to blue ridge to anyone looking to get away in style! Things I wish were different: 1. I wish you could see the cabin in person before you make your reservation. 2. I wish they allowed more guest in the bigger cabins. The cabin I stayed in only allowed 12 guest, so I had to really limit who I could and could not invite. That is something I wish they would expand on but otherwise I loved my stay and I can honestly say I have no complaints and would use them again and again! read more

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Cleaning crew could have done a better job, but cabin was beautiful and in a good location. I literally had to buy cleaning products to clean up the kitchen and bathrooms my 1st day. Just appeared to have been wiped over and not disinfected. Cabin was very dusty and lots of cobwebs and spiders. Hot tub was dirty. read more

Typically, we stay with another cabin management company. But a friend of mine has several cabins managed by Escape to Blue Ridge so we gave them a try. We stayed at the Ridge Carlton for the Thanksgiving Holiday week. As with most of the negative reviews, housekeeping was the main issue. Without getting into gory details, housekeeping staff should really try to be thorough and look behind bedtables and inside cabinets/drawers. The cabin itself was nice, a few issues that can/should be repaired. All-in-all a nice stay. We may give them another try. read more

Escape to Blue Ridge - The Overlook First, I would like to start by saying the views from The Overlook are amazing! If your vehicle can make it up this steep, bumpy, winding, and turning mountain; nothing can compare to sitting out on the deck breathing in the fresh mountain air! The main level wrap around porch offers nice views but the upstairs level deck is where the most stunning views are! The cabin itself is quite quaint. The small living area makes for a cozy stay. But beware; I ran into many problems. The main problem we ran into was with the fridge. The freezer was fine but the fridge would not cool. I bought hundreds of dollars worth of food for my family's early Thanksgiving stay and ended up having to go out and buy coolers with ice to keep all the food cold. The welcome packet mentions the number one complaint is the fridge... so shouldn't you just replace the fridge? I called the "on call" number for Escape to Blue Ridge, they assured me maintenance would call. Almost an hour later, nothing. I called again, this time, upset because we had to make an unnecessary purchase. I asked if I would be reimbursed for this but the person on call didn't have the authority to make that decision. So I just waited for maintenance to call. Still nothing over an hour later. So I called a third time. This time upset and angry. They assured me maintenance would be out in the morning. Lo and behold in the morning, however, the fridge was fine... The other big issue was the water. Don't try to shower, wash dishes, wash hands, or flush a toilet at the same time. If someone downstairs is showering, don't try to shower upstairs; you will have no water. NOT no water pressure, NO water at all! Don't expect to use the sauna. It doesn't work. We did not even dare try the hot tub or fireplace. The downstairs TV was hit or miss. Don't use the main level TV unless you like watching a train roll across the screen repeatedly or you watch pornographic shows. We had to hide remotes so the kids wouldn't be able to read the awful and innapropriate selection of shows. There were other small things like broken table top statues, broken chair legs, dead bugs in windowsills etc. All in all if you have high expectations for views and low expectations for living arrangements, this place is for you! read more

Beautiful home and setting. Very relaxing. Information and pictures on Website very accurate, no surprises. Access is by narrow, winding, mountain road. Downstairs suite with game room perfect for young people. Kitchen well equipped with like-new utensils and appliances. Ideal for pets. read more

Stayed in Around the Bend and was extremely disappointed. Cabin was not clean upon arrival, had a leak above master bedroom and was unable to sleep in master for most nights there. Had to call a few times and ask to speak to a manager after waiting a day for a call back. (Leak was fixed and then started again). Was given an air mattress to sleep on. One of us slept on couch. Staff that came to cabin to assess leak and clean were very nice and apologetic. Overall trip did not meet our expectations. We used ETBR one other time and had no issues. Unsure if we will rent again. read more

Some friends and I rented Spyglass Lodge this summer. While the house and view are gorgeous, there are a multitude of things that need to be addressed. First and foremost, pest control is non-existent here! Yes, we understand and understood this house is in the mountains. However, pest control goes a long way. There were ants all over the kitchen and house. There were also dead bugs all over the place along with cobwebs. I made some instant coffee and by the time I went to put sugar and creamer in it, there was an ant in my cup. I had to pour it out! We went swimming and I got out to use the restroom. The bathroom by the pool had huge snails and spiders on the wall. One web was so big I thought I saw Charlotte from Charlotte's Web! The cobwebs were all over the house and in each bathroom. To top it all off, this house, and several others, are all serviced by a well. Well, to say the well went dry is an understatement. The water kept going off and on. We couldn't consistently flush the toilets or take showers. If we wanted to "rough it", we would have gone camping. With the amount of money they charge to rent this house, a good portion of those fees needs to be placed into maintenance and a deep cleaning before and after each renter leaves. Again, while the property is gorgeous, they should invest in dusting, pest control and a deep cleaning of this entire property. Their customers need it and depend on getting their money's worth. Besides the beauty of the house and nature, it was nice to bond with my friends and catch up. However, things could have gone a lot smoother had a few things been done on the property management side of things. If you rent Spyglass Lodge, be sure to bring your own pest control supplies, vacuum cleaner to suck up the bugs that aren't alive and a plenty of dusters. You may also want to bring extra water in case you have to bathe in a sink. We had to use the bottled water we brought to brush our teeth and wash our faces prior to our departure as there was no water in the house. Beware! read more

First, the good: the company is mostly easy to work with and offers a wide variety of cabins and price ranges. The bad: when we arrived, there were dead and alive ladybugs EVERYWHERE. It was disgusting. No one had apparently been inside the cabin since the last cleaning weeks before. It would be nice for someone to at least do a walk through ahead of time just in case. Also, and this is annoying - the cabin had just ONE garbage bag. You'd think that would be something provided. Also, I've used the company several times and never are they agreeable to a late checkout. And if they do, the cleaning crew shows up at the front door at 10 am sharp regardless. We checked the company's website Sunday to make sure no one was scheduled to stay Monday so they wouldn't have an excuse not to let us stay until noon, but that didn't matter. They said no anyway and made up an excuse. Also, never believe the price on the website. You will magically be charged for a slew of other things. So whatever price you see, tack on at least $50 a night to your bill. We're trying a different company next tjme. read more

Not a Relaxing Vacation stayed Aug4-7 drive to cabin and from cabin was unpleasant wish we had a guide to come out to cabin upon checkout to follow out to main road also there is absolutely NO CELL service at cabin WI-Fi yes but not able to text,email,call out on cell had to use landline in cabin for everything although cabin is nice cabin is too secluded and felt unsafe and stuck had no peace while there we are not supposed to feel like this while on a vacation we are used to prior vacations being STRESS FREE!!!!! read more

Great booking experience with Escape to Blue Ridge. They're extremely friendly, professional and make the entire experience easy. Check in communication is clear and I appreciated the call to make sure I had everything I needed. Really good selection of cabins and clear information provided during the booking process. Will return many times! read more

Our house had multiple things not working. in addition there were roaches in the master bedroom. We nearly left a day early due to the issues. When I called I was told they would "look into it" and have a good day. For the amount of money spent I would expect better service and response. I was happy with the company on a previous booking, but this will be my last booking with them. read more

Bent Tree looks nice and has good space and amenities. However, the fireplaces didn't work. the pool table was badly warped, and the air hockey game was dented. Also the beds were very uncomfortable. if these matter, this cabin isn't for you. On the plus side, the kitchen is nice and the outdoor spaces are very nice. read more

I booked a 2night, 3 day stay over Christmas weekend. Cabin we booked didn't have water, 1st noone informed me to give me the option to move forward with their solution or cancel. Let us make the drive, haul all our stuff down these flights of outdoor stairs and then tell us it's no water but someone is on the way to repair it. Until then limit our flushing, can't shower. ( can you imagine the toilet situation) So I said I'm not taking the cabin w/o any water and I was assured it would be up and running 2 hours max. Yes 2 hours turned to 4 hours. Your day in is already half a day because check in is 4pm (so no water til 8:00 that day is done) Noone unpacked, no events we planned were started because if their were no water we would have to pack back up and haul all the stuff back up the hill/steps. The rep for Escape said he would wait in his truck until the water was back on and we looked up he had left without a word or confirming we had water so we had to fin for ourselves. I know it was Christmas eve but they booked it for Christmas and they know if it's booked it comes with emergency services. Finally, certain areas got water and some wouldn't heat. The entire weekend never had water in kitchen (sink, dishwasher), we had a large group, boiling our bottled water, washing dishing in bathtub in one of the guest bedroom. Noone followed up with us, I had to keep calling leaving messages. Finally I get an email stating I can get another cabin but noone can guarantee the water situation wouldn't be the same because it was so cold. WHAT KIND OF OFFER/RESOLVE IS THAT!!!! I asked, who is going to check? ME! after I haul all these people there. Mind you, I can go home I'm in Atlanta, others came from farther away to drive all that time to just turn around. Noone has still reached out. No formal apology, No discount or refund offer, NOTHING!!!! Cabins cost too much to be sooooo unprofessional and inconsiderate. First time and Last Time. (I've been to blue ridge before as invited guest but 1st one I sponsored.) Never thru this company again and if they're the only one then won't visit again. Not with my money read more