I had a slow leak in my eBike's rear tire. Since I am new to Electric Bikes, I was not exactly…read moresure how to disconnect everything to remove the tire. So, I took it to a bike shop near my house. About 2 hours later, they called and said it was ready. All was fine for about a week. Then the slow leak showed up again. GRRRRR... that meant another day without a ride. So, I took it to Bearden Bike & Trail. They were pleasant to deal with and replaced the tube. They also put some gel/liquid inside just in case there was another issue. Price was very reasonable! It has been 3 weeks and no issues so far.

These guys are great. Assembled my Giant I had shipped to me from New York. Got it done SAME DAY on…read morea Friday, just so I could take it to Townsend for weekend. Had nothing but good relationship with Jim and James. Go here!

Knowledgeable and helpful staff; very good mechanics; well stocked; beer ! What else do you need ?…read moreOh, and Tim Patterson is back, so things just keep getting better !

We love having such a great store just right here in Maryville. Knowledgeable staff who are always…read moreso helpful. Our go to bike shop.

I came to River Sports looking for a coat for the winter, and while I found one, the service I was…read moregiven was incredibly bad. An employee, not sure of his name, kept trying to recommend me more and more items and then made a joke about me taking too long to decide on a coat. I should've just walked out the, but I ended up buying a pretty nice coat, which was not cheap whatsoever. I was happy with the quality. It looked perfect on the outside, but once I got back home I realized that there were multiple zippers in one of the pockets (which a production error, they're only meant to have 1 zipper) and they chafe against my hands whenever I try to put my hands in my pockets. What kind of business do you have to be to sell a defective coat at full price?

The bike mechanic is never in at the right time, and less then a month after getting a new tube its…read morecompletely deflated and losing air without the tire even getting punctured

I bought my bike from here about 5 years ago. I had a great experience when I bought it. I bought a…read moreGiant XTC hardtail 29er and rode trails all over the southeast. Unfortunately, I recently had my bike stolen and needed the serial number and details of the bike. I no longer had a receipt so I called Harpers. They came through for me and was able to provide everything that I needed to submit a police report and also to insurance. Thank you so much!

First: They have the cutest lazy dog. Immediately impressed by their space and the overall design…read moreof the store. My family & I met Neil who was really a knowledgeable sales guy and he helped us score an awesome helmet for our little guy. Good to know cool cats are in K Town too, highly recommend you go check them out.

If you bike, come on a Wednesday when they close off the loop for bikes only. That is worth the…read moretrip. The park facilities are stuck in the 80's (also about the last time they put any money into it). Not even a single shower, to say nothing of power, sewer or even 50% of the slabs being level enough to not use all your leveling devices. With 10,000 acres available you think one of the busiest parks on the East Coast could lay out a modern campground. Wildlife was extensive - bears are very common here so camp like it. Expect deer, turkeys, and lots of birds. Can't believe how limited the biking is for a park with this much open space and trails.

My father called the night before our bike trip on 8/23/23 (a Wednesday, which is a vehicle free…read moreday). We were told that bike reservations were sold out and had to be claimed at 7am, which did not interest us even if the reservations were available. Nonetheless, the woman on the phone was very friendly and told us that we were likely to be able to rent a bike, since they're constantly being returned. We started our bike ride at around 2:30, after being given a safety briefing and signing waivers electronically. The system seemed very efficient. Helmets are required for those 16 and under. The bikes we had were 7 speed. We finished the full 11 mile loop in a little over 2 hours and returned the bikes where we retrieved them. We rented the bikes for 2 hours, and were not charged for the additional 20 minutes it took for us to complete the loop. After returning the bikes, we enjoyed ice cream and fountain soda. It was the perfect way to end our scenic bike ride. (BTW- we saw wild turkeys, and 3 black bears along our ride). It was AMAZING.

We would like to give a big thank you to Ryan Alban service mgr for getting our 2025 street glide…read moreultra back on the road after we hit a pothole on the blue ridge Pkwy in Cherokee, NC and destroyed our front wheel We were towed into there shop at 10am and they had us back on the road by 3pm. We are from ohio and we're able to continue our trip. Knoxville Harley Davidson is 5 star in my book. I would also like to thank Ernie Bolger sales manager. We were at the dealership before opening and he invited us in and made us feel at home while we waited on the repair.

Great selection of motorcycles. Willing to order anything you need for bikes parts or clothes.read more

My husband and I were very impressed with Kristen Hill. She was very helpful in making our…read moredecision with our Hoka shoes purchases. She was very knowledgeable. And to top it off she was very nice!!! :) Thank you again Kristen!!! Ron and Suzie Holmes

I actually went here to attend a photography workshop/lecture, which was simply incredible! The 2…read morespeakers were talented and well-established in their field. I couldn't believe this was a free event. The shop looked great, too, though I didn't buy anything. There were lots of familiar brands and a larger inventory than I expected. The bike shop in the back also had a bar if you wanted to grab a beer. The staff was all really welcoming. If you need any outdoor clothing or gear, I suggest stopping by.

Bike Zoo is your go-to place for sales and service no matter what type of bikes are your jam. The…read moreowners and staff are knowledgeable and friendly; you will get excellent service and accurate information without any pressure, and that is not the norm for every bike store in this area. One of my favorite things about Bike Zoo is how they advocate for youth cycling through their support of the Appalachian Mountain Bike Club, and the owners aren't afraid to take chances on young employees and train them in all aspects of the bike business. They are committed to their community as much as to their bottom line, and that really sets them apart. They are just good people. We were loyal customers of another bike shop in Knoxville until we discovered Bike Zoo, and we haven't looked back.

I went to Bike Zoo today in need of a lot of MTB protective gear, knee pads, elbow pads, full face…read morehelmet etc. My experience here was wonderful. They took the time to answer all of my questions and were extremely knowledgeable. If you are looking for a bike shop that has knowledgeable experts that will take the time to make sure you get what works well for you, and fits properly, etc, then please go here. Their honesty was over the top as well.​​​​