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    Cades Cove Campground Store

    3.6 (14 reviews)
    Closed • 9:00 am - 5:00 pm

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    Cades Cove
    Daniel G.

    Perfect place to rent an affordable well maintained 18 speed bicycle for the 11 mile loop around Cades Cove. The loop is mostly flat, with some uphill climbs. I'm 36 and personally could not make the ride without getting off my bike from time to time to walk it up hill. It's not too long, and not too short.

    a water wheel
    Debra B.

    Park rangers were great . We got in two hours later than we should and they did everything to make sure we were set up . Was quiet, cool nights and lots to do . Had a store with ice cream and hot good and things to buy. No Showers at all ! Had bathrooms . We had a camper so we were set . Can run generator from 8-6 to charge batteries .Would do again Debra and mike bush Goose creek SC

    Manager getting attitude with the customers

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    3 years ago

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    6 years ago

    Wood and ice came out to almost $50 this place is way over priced. Love the campground.

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    7 years ago

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    Cades Cove Campground Store and Bike Rental

    Cades Cove Campground Store and Bike Rental

    4.0(38 reviews)
    0.0 mi

    Extremely disappointed with the service and ended up not riding at this stables. We went to Davy…read moreCrockett in Townsend instead. First off upon arrival on Monday we were going to simply do a walk up and reserve a ride for the coming up Thursday. As we were walking up to the office, a silver haired lady that we crossed paths with in the parking lot asked us if we had a reservation. I stated 'no' and that we were coming to book one for this Thursday. She apparently did not listen to my response because she proceeded to tell us to go inside and sign the release forms on the kiosk and pointed at my son and said he could not sign himself and must wear a helmet. I did not say anything in return as I could see she was heading out to a wagon ride to help them and was clearly not paying attention so we proceeded inside where another family was signing in. Same woman comes in the office and said "Who's next?" The family at the kiosk signing releases were there first but didn't speak up so I said they are here to ride we can wait. She responded very rudely with basically the same thing back to me. She then told the teenage girl from that family to go over and pick out a helmet from the wall. The young lady walked over to the wall but looked very nervous and then looked back for further assistance. A few moments later the snarky-rude woman said to the girl she must pick out a helmet before going on the ride. The young lady looked about ready to cry. Her family was still checking in and paying so they didn't notice her getting upset. I stepped over and offered to help her find a helmet and explained how they are sized and the fit she needed. Once we found her a helmet she thanked me and looked so relieved. At that point I realized the lack of customer support we were dealing with from staff. Let me stop here to add that I do this for a living; 35 years of horse riding, 26 years as a trial guide and 20 years as a cattle rancher. My husband was silently standing by witnessing/judging . Fast forward to making a reservation (again she didn't listen and was trying to book for the wrong day) and then we stepped outside. We witnessed a young petite girl about to take a ride out that vaguely gave a set of instructions. It's like she was a robot talking to air instead of a guide talking to customers. Upon witnessing a few more unsafe and concern-able things I decided to go back in the office and ask a few more questions. The snarky-rude woman also seemed to be on auto pilot with answers. Never once made eye contact with me and quite frankly I'm sure never even listened to my actual questions. She too responded Luka an AI robot with things like we only walk on our trails, we only offer a one hour and we don't do private rides. Lady you were so far off base! We know how the industry works and how insurance regulates you. We were NOT asking for exceptions. My final straw was her pointing at my son and telling him he couldn't wear his knife on the trial ride. Really? You won't look at me and talk but you can point that out. He is a teenager that has a leather belt with a leather sheath and a knife secured inside that he wears EVERYDAY. Again we are cattle ranchers. He is homeschooled and he totally knows when it's not acceptable to have the knife. I was done then... Absolutely not. I did not say anything and we walked out. I will not be returning and will not be recommending this location EVER.

    We always have to have a cone while driving around the cove. While it's most always very busy, the…read morestaff is kind and quick. Lots of souvenirs to choose from as well.

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    Cades Cove Campground Store and Bike Rental
    Cades Cove Campground Store and Bike Rental
    Cades Cove Campground Store and Bike Rental

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    Bear Paw Bikes - Nutrition

    Bear Paw Bikes

    5.0(5 reviews)
    24.2 mi

    We happened to meet Trent while riding the Cades Cove Loop. One of our bikes was not shifting into…read moreits low gears (and we needed those for those hills!!). While checking it out at the Visitor's Center, Trent asked if we needed any assistance. In minutes he had us up and running in low gear!!! We really appreciate his expertise and kindness.

    Early Saturday morning ride turned into a very wet ride. I had a wash out accident where my…read morederailleur hanger was bent. I suffered through the rest of the ride with horrible ghost shifting. I called Bear Paw and Audrey to relay what had happened. My bike was covered in mud-NO PROBLEM said Audrey. They had a bike wash and Trent said to bring it in and he'd take a look. I am from out of town leaving the next day so timely service was pretty important. As thought, my hanger was bent and Trent's expert eye caught that my chain was missing a link causing extra stress on the hanger. Needless to say they got the bike washed, got the chain and hanger straightened out. He also made a couple of adjustments while I sat on the bike and now it's perfect. The bike looks and rides as new as when I first got it! These guys are first rate all the way. Super friendly and very accommodating. We can't wait to come back and hit more of that spectacular trail system! I'm a HUGE fan of these guys! Let us know if you come to Greenville, SC and I'll meet you at Fireforge! Cheers folks! Danny M.

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    Bear Paw Bikes - Bear Paw Bikes, Knoxville, TN

    Bear Paw Bikes, Knoxville, TN

    Bear Paw Bikes - Caps and gifts

    Caps and gifts

    Bear Paw Bikes

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    Cades Cove Campground Store - bikerentals - Updated September 2026

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