Super knowledgeable staff with a sweet store. Really appreciated their help and expertise.read more

Bought a bike from them over the internet, sight unseen, but Scott worked to put my mind at ease…read more Also followed up to ensure things were taken care of once I got the bike. Kudos!

I had a slow leak in my eBike's rear tire. Since I am new to Electric Bikes, I was not exactly…read moresure how to disconnect everything to remove the tire. So, I took it to a bike shop near my house. About 2 hours later, they called and said it was ready. All was fine for about a week. Then the slow leak showed up again. GRRRRR... that meant another day without a ride. So, I took it to Bearden Bike & Trail. They were pleasant to deal with and replaced the tube. They also put some gel/liquid inside just in case there was another issue. Price was very reasonable! It has been 3 weeks and no issues so far.

These guys are great. Assembled my Giant I had shipped to me from New York. Got it done SAME DAY on…read morea Friday, just so I could take it to Townsend for weekend. Had nothing but good relationship with Jim and James. Go here!

I was in the area for work for a couple of weeks and brought my bicycle in order to enjoy the…read moreclimbs of the hills, since we don't have any where we live. It's flat as a pancake, you see. I rode from the hotel here to get a tube for my new bike as I had not yet bought a spare. As expected it was available immediate but cheaper than I had expected, which was a pleasant surprise. The owner was very nice. We spoke for quite a while and I talked myself into purchasing an under-seat bag to put my repair kit in. Also, cheaper than I had expected. The only complaint I had is that there was nowhere to park my bike as I entered the store. I had to lean it against the knee wall at the window. I would have preferred a bike rack. I'll be back to browse around the next time I am in town.

I was looking to buy a bike and went around all the shops in Knoxville/Oak Ridge. The best shop in…read moreterms of customer service is by far this shop. Bill is extremely friendly and very honest. This shop may not be as "fancy" as the others but trust me it is one of the best!!

Peter gives the worst customer service ever! Avoid like the plague. I took in a perfectly good bike…read morethat had never had a flat to have them put liners in the tires(to avoid flats). Got it back with a flat. They wanted $80 to fix their screw up. Should be reported to the BBB. Worst customer service I've seen in years.

I brought two bikes into the shop to have armor tubes to be put in, the first bike was done when i…read morearrived to pick up and was informed that's something was wrong with my motor and back tire would not turn backwards. This all happened after Peter test rode the bike and the bike had 15 miles on it and had no problems. I was just told what happened and that was it. The second bike i dropped off had armor tube put in it drove it home and unloaded the bike pushed in garage let it set for 4 days went to load back up to take hunting and the front tire was flat. Called shop and told them what happened they told me to bring it back in to replace tube. We were on our way hunting and took it back to shop after hunting and they said it would be 80.00 that they did not cover it and said they were thorns in the tire and it was our fault and Peter said it could have happened while unloading the biked driveway and pushing it into my garage. What i learned is i took 2 new bikes into shop and left with 2 broke bikes.Horrible customer service. What price they quoted was not the price charged so Beware. So now i take my bikes to Social Cycle Bikes in Lenoir City they are awesome and reasonably priced.

I am so happy with the 3 pictures I brought in. The owner was wonderful. She listened and guided my…read morechoices to make my vision come out. I made a choice to pay alittle more than some place like Hobby Lobby to have the expertise that comes with a true professional. She had so many framing choices and she did not try to up sell me. You get great quality for a reasonable priceI will definitely use Glenstone again.

For several years my wife has been making hand crafted sewn pictures that Jack has framed. His…read moreinput into the color of the backing to the frame and his expertise in framing are unmatched. We will continue to go to Glenstone and Jack for all our framing needs, and very unique gifts for all occasions.

This place is clean and organized.. however you'll only receive pennies on the dollar for…read moreeverything you donate. This was disappointing to me, since I donated so many name brand and nearly new items. (Some only washed once or with tags!) Yet the clothes they sell are sold at nearly full retail price.

I have been coming to this store for years and every time my mom comes in to Town we have to go…read moreshopping in this store. It really is the best place to get the best place to get Matilda Jane and other clothes just like it. 6-4-24, my family has gone here before I even had my daughter. I think it has made some improvements over the years. Now it is my favorite place to shop. I will definitely be recommending this place to everyone.

I can not recommend them enough, the owner is amazing, price is affordable, they were able to…read moreanswer all of my questions with ease, and their service was just top quality, I had an amazing time with them and I definitely recommend their moving company.

I hired My Family's Hauling to move me from Knoxville to Nashville. The owner Josh and one…read moreadditional worker showed up and took over 6 hours to load my 2-bedroom apartment. It got to the point that my two friends and I had to help them just to move the process along. Upon arriving in Nasville I found that 6 pieces furniture incurred damages, which totaled over $6,000 in damages. By the time they were wrapping things up it was 10:30pm (they started at 8:30am). The owner Josh went to his truck for once last sweep, and I waited and waited for him to come back to wrap things up and give me his insurance information. I finally called him, and he had dashed the seen! He rudely left, leaving my keys in the door, without giving me his insurance information. I have reached out to Josh a number of times to get this resolved with no response. I had also hired them for junk removal, and I later discovered that they had left my headboard at my old apartment complex. DO NOT HIRE THEM!!!

Amazing customer service! Always on time and professional and very understanding with different…read moresituations, Lee the owner personally stepped in to make sure we were happy and went out of his way to help! I've went here for my prom and my wedding and now with my kids, Great place.

We ordered a tuxedos for an event this weekend in Knoxville, and it was a complete disaster from…read morestart to finish. When the men went to go pick up their tuxedos on Wednesday as they had been told to do, there was such a long line that the wait was three hours long. Then after waiting patiently, the owner locked the door and told the men that were lined up that they had to come back tomorrow. Unacceptable. When we finally did get the tuxedos, every single one of them was wrong. One was missing a bowtie. Not one of the jackets fit properly. Two of the men's jackets were 7 inches short And their dress shirts stuck out those 7 inches. One young man's fit so poorly that another traded jackets with him so he wouldn't be humiliated escorting the presentee. The biggest disaster was my husband's tuxedo. He ordered a dark charcoal gray tuxedo, and instead received a white dinner jacket. Which was appallingly small. So small, in fact,that he could not wear it. He also could not wear the shirt that was provided or even get it buttoned. My husband had to attend the event with the clothes he was wearing because he absolutely could not wear the tuxedo. our special event was completely ruined by this company. Take my advice and avoid disaster. Please rent your tuxedo from any other establishment. The staff was rude and I will be asking for a full refund.