Hi, I had an amazing experience from the moment I walked…read morein. Noel, the manager, and another gentleman at the front (I wish I remembered his name) gave me such a warm welcome. They offered me water and tea, showed me around the space, and made me feel comfortable right away. The spa itself was spotless. Everything was exceptionally clean, well-maintained, and had such a peaceful, calming atmosphere. It immediately put me at ease and made the entire experience even more enjoyable. Noel took the time to explain the crystals in the walls and encouraged me to sit in different areas to experience the unique energy they create. I thought that was such a thoughtful and interesting touch that made the experience feel even more special. My massage therapist, Brayden, was outstanding. He was incredibly kind, professional, and made me feel completely relaxed. Throughout the massage, he checked in several times to make sure the pressure was just right, which I really appreciated. It showed that he genuinely cared about making sure I was comfortable and enjoying the experience. After the massage, Brayden brought me a cup of water and walked me back to the sitting area, which was a nice finishing touch. Overall, the entire experience was peaceful, welcoming, and relaxing. The staff truly goes above and beyond to make you feel cared for. I highly recommend this place, and I'll definitely be coming back!

I just got home from my session at Milk + Honey. Everything is perfect here. It smells good,…read morebeautiful lounge area, dim lighting, super kind/fabulous receptionist, and very talented masseuses. I had to write this review because I feel the best I've felt in a very long time. My shoulder, neck, upper trap area are always hurting (desk job, long hours!). Daisy somehow rolled out all of my tension, hurt, and displacement. Not only do I feel completely relaxed and revitalized, I also feel more aligned (straightened out). Daisy, I cannot thank you enough. I will be back to see you sooner than later for a deep tissue massage! Thank you Milk + Honey for a wonderful experience!!!

I haven't been to a Korean spa in a decade. I went here with my sister and this was her first time…read moreexperiencing the Korean beauty spa. It is a family owned and women's only spa. It is a sanctuary amidst the hustle bustle of Los Angeles in Korea town and safely located across from the police station. A plus parking is free in the plaza downstairs. The moment you enter you are greeted by the friendly office manager and you meet store owner Eunice. The hospitality is felt immediately. You are issued a locker and towels with a cute pink robe. You cannot wear bathing suits or shoes, but the robe is what you wear and the spa is so clean and smells amazing inside. They have various rooms such as charcoal clay sauna, infrared sauna, steam room, Himalayan salt room, Himalayan salt bath, cold room, oxygen room, mugwort tea bath where you pour the basin of mugwort tea and drench it over your body in a seated shower section. Mugwort tes smells earthy and helps with skin issues. You can do a body scrub to exfoliate your dead skin and your skin will be amazingly soft and dewy. They use a scrubbing mitten and you can request gentler scrubbing versus a new mitt which will be more firm exfoliating scrub. The massage is 1 hour long and extremely relaxing. You can choose green tea or collagen milk for your massage. The collagen milk left my skin so dewy and soft. In the end they wrap your hair into a cute bun atop your head and wrapped in a cute pink towel. The V steam is something new I never heard of before and tried for first time. You are in a private room and sit on a cushion seat with an circular opening and beneath are herbs heated and you wear a cute cloth robe to absorb the steam over your privates hence V stream -- benefits with cramping, hormones, constipation, fertility, etc They offer a biscuit and tea while you stay in treatment x 30 minutes. If it gets too hot you lift the robe upward and it is cooler for your body. There is an area for food that opens at noon. The menu is a variety like Bimbibap or ginseng chicken soup and more. I will definitely come back to try this eating area. Every room is meticulously designed, clean and relaxing. I felt pampered here and can't wait to return. They do not allow photos otherwise you just have to visit here and experience it for yourself.

I was really looking forward to relaxing, but unfortunately this was one of the least enjoyable spa…read moreexperiences I've had. From the moment my treatment began, the body scrub attendant's demeanor felt cold and unwelcoming. Her tone of voice came across as harsh, and when she spoke to me, it was loud enough that other guests looked over. Since everyone is undressed during these treatments, that made me feel especially uncomfortable and vulnerable. The body scrub itself was much rougher than I expected. I wasn't asked whether the water temperature was comfortable, and the pressure felt unnecessarily aggressive rather than relaxing. I left feeling more sore than refreshed, which isn't what I expect from a spa treatment. This was also the second month in a row that I was assigned to the same body scrub attendant, even though I've never had her before and had always been treated by someone else in the usual wet room. It struck me as unusual, especially since I had previously noticed her speaking very harshly to other staff members. I'm sharing this feedback in the hope that it's taken constructively. I truly enjoy this spa overall, but I hope more attention is given to making every guest feel comfortable, respected, and cared for during their treatment.

Quality and professionalism is high. Wonderful team of ladies and great place for a massage.read more

The facility was beautiful, tranquil, and welcoming, which I really appreciated. Unfortunately, my…read moreexperience with the sports massage itself was disappointing. I specifically booked a sports massage because I have a half marathon coming up and wanted to focus on muscle recovery, particularly my legs. However, the session consisted mostly of very light strokes, with some attention to my feet, abdomen, and arms, and very little time spent on my legs. The experience also felt more like a regular massage than the sports massage described on the website. I hope the team can use this feedback to improve the experience for future clients and get the service that was requested.

I came with a group of girlfriends for my birthday and we had the best time ever!! Everyone kept…read morecomplimenting on how this spa was such a great choice to do after the beach. Before our massage/nail service, we were seated outdoors in the patio area and served complimentary fruit, tea, and champagne. The vibe outside was so cute and relaxing. It felt breezy and nice. The masseuses came out to put heated neck wraps on our shoulders and soak our feet in water with rose petals and rub our feet. We had fun chatting with them. The people working here are so friendly and fun! Our services were great as well, which included facials, swedish and thai massages, and a manicure. Love that there is an attached nail salon. We came in a large group of 8 but they were able to fit us all in the same appointment time. We paired up in rooms for the massages. After our service, they served us delicious coconut water and more snacks/drinks. The owner even surprised me with a little ice cream, and sang a birthday song, and gave us a bunch of spoons for us to share. They brought out a sweet sixteen sign for fun even though I'm definately way older haha. All of us had a lot of fun and laughs. Thank you so much for giving us the best time and making me feel special :) It exceeded my expectations and is memory I'll take away with me. Highly recommend for a girls day here!

I am really confused about this spa considering the great reviews and prices. The staff were…read moregenuinely kind and trying hard, but the whole experience felt like a neighborhood massage spot with luxury-spa ambitions. The amenities were cheap, the AC wasn't working, appointments ran late, and the operation felt held together by good intentions. Somehow a massage and facial became an almost four-hour adventure. The massage was fine. The facial was terrible. No one was rude--the place was just spectacularly unpolished. If you're looking for a basic neighborhood massage, you may be perfectly happy. If the website has you picturing a serene, elevated spa experience, lower that vision several floors. I went in for relaxation and left needing a glass of real wine and a legitimate spa day.

I just left having a 7 PM massage with Edwin today. He was fantastic and gave me tips on what to…read moredo. Moving forward to ensure that my muscles get some relaxation in between massages. In addition to that, the two women running the front office area were incredibly sweet. I feel horrible that I didn't catch their names. But I hope this review reaches them. They were very sweet and very kind and they actually gave me a little bit of of a discount for traveling at the distance to get there from Pasadena. The whole experience from start to finish was fantastic and even though it's really far from my house, I will make a trip again. Thank you Brooke Williams simply massage for being exactly what I needed.

I signed up for the premium monthly membership at Simply Massage Burke Williams because a friend of…read moremine is a massage therapist there, and I was genuinely excited about the value--$135/month for an 80-minute massage with a "complimentary upgrade" like deep tissue or sports massage sounded like a great deal. Unfortunately, my recent experience was really disappointing. Since my friend wasn't available, I booked with a different therapist and asked for the deep tissue upgrade. Before we started, I clearly explained that I'm a distance runner and was looking for something between a sports massage and deep tissue: focused work, but not the kind of super intense pressure that leaves you sore for days. The massage therapist was so nice and I really thought we were aligned. But pretty quickly, something felt off. It took me a while to realize what it was, but there was no music playing at the start of the session. The therapist didn't turn it on until 20-30 minutes in, which made the whole beginning feel awkward and not very relaxing. There were also some basic details that were missed. I had forgotten to put my hair up, and instead of helping manage it (like placing a towel over it, which most therapists do) my hair kept getting caught and falling onto my neck. Rather than addressing it, the therapist just avoided working on my neck altogether which is an area that really needed attention. As for the massage itself, the technique just didn't meet expectations. At times it felt like the therapist was attempting pressure point work, but without enough pressure to actually be effective. I did mention that I could handle more pressure, but there wasn't much adjustment. Overall, it didn't feel like a deep tissue or sports massage, more like a very light, unfocused session that didn't address what I had communicated beforehand. I left feeling frustrated and honestly pretty upset that I had used my monthly massage on an experience that didn't meet my needs. I typically tip 20-30%, but this time I only tipped 15% because of how disappointed I was. I ended up sitting in my car afterward and crying because I was so frustrated--both that the massage didn't help when I really needed it, and that I hadn't been more assertive in the moment. To their credit, when I reached out afterward, a manager named Jamal was kind and responsive. However, he said he wasn't local to the Marina del Rey location and would pass my concerns along. That was a week ago, and I haven't heard anything since. The lack of follow-up only adds to the frustration. Since I'm locked into a 6-month membership, I'll have to give it another try, but moving forward I'll likely only book with my friend and won't continue after my contract ends. Overall, this experience didn't match the level of quality or professionalism I expected from a place with Burke Williams' reputation.

Incredible experience from the moment we were greeted at the door by the sweetest most gracious…read morehostess. The service itself consisted of a great deep massage, body scrub, shower and soak. I was completely relaxed afterwards for the entire rest of the day. It was my girlfriend's birthday and the hostess served us delicious tea and cheesecake while singing her happy birthday. Overall 10/10 experience! I will be back and highly recommend.

Well, I'm not sure if this worth my drive., but first time experience and I chose $220 but I wish…read morethis would have been a bit longer than I expected. This little hidden gem has a private room which I like the most, calm and comfortable quiet. I treated myself as a bday gift, thanks for the refreshment bday cake, and a beautiful rose. Not sure if I would be back.

What a little slice of Heaven this place is! The incredible staff went above and beyond to make my…read morebirthday a very special day of pampering (shout out to Emily). My reservation at another spa fell through and The Raven did not hesitate to make room for me -- last minute -- on a Saturday! My massage was skillfully handled by Jasmine (amazing), and I had the best facial I have ever had, given by Emma. Support this small business!

They sold Groupons and they're closed. I got a refund and that's called a scam. SMH…read more..... Response to this response. Lady I care about MY experience which was I bought a Groupon and when I called to make an appointment your number wasn't in service, I had to call the hotel to find out you left. Is that professional? The answer is no and the correct answer is an apology not some drivel about the community, have a day.

I'm SO picky about massage therapists and was in utter disappointment to find my go-to spot…read moresuddenly priced gouged 30-40% :( Talk about blessing in disguise!... Priscilla!.. She is a GODSEND and an absolute sweetheart. As soon as the massage started, my phone accidentally went off (in silent mode but Mom is on bypass, OOPS!) so I jumped up naked lol, apologizing profusely and darting for my phone. Cindy just waved her hands and softly said "oh don't worry, don't worry".. Her technique is unique in that she incorporates these long, deep, VERY slow strokes which are so intentional and intuitive. She knows exactly how much pressure to apply to every inch of you, but she'll also ask just to be sure. I had extreme tightness from a motorcycle accident and I've never felt so loosened and relieved. She even straightened my neck hump a bit! Wow lol. We chatted a little about my injuries and her positive energy is both comforting and refreshing. I feel like she genuinely cares about your well-being. She even gave me a hug after I tipped her, such a doll! The prices here are reasonable AND I respect the fact that they need to raise prices but do so incrementally so people can afford to make appointments closer together. They've got a new monthly client now! Great business strategy imo. I want to mention the young professional at the front desk. . Friendly, accommodating and knowledgeable. She's a keeper. The establishment itself is clean, cozy, peaceful and aesthetically pleasing.. Especially if you love plants. You can tell someone considers them their babies! Extra brownie points for the magazine table and cute water station too. I almost want to shoo everyone away and keep this place to myself but they deserve your business. I highly recommend!

I have been a licensed massage therapist for 30 years and have worked in a wide variety of…read moreprofessional massage settings. In three decades in this profession, I have never encountered anything quite like this. I had frequented this business repeatedly and had seen this particular therapist many times. I appreciated her work enough that I returned and booked a two-hour massage with her. I was subsequently informed that my appointment had been canceled because I did not "tip enough." Let that sink in. A gratuity is, by definition, voluntary. It is not part of the agreed-upon price of a service, nor should continued access to a therapist be contingent upon meeting some undisclosed expectation for additional compensation. If a business or therapist requires a particular amount above the advertised rate, then that amount should be reflected transparently in the price of the service--not enforced after the fact through cancellation of a returning client. Whether this reflects a management problem in which therapists are not being adequately compensated, or simply the expectations of an individual therapist, I cannot say. What I can say is that management apparently allowed a longtime returning client to be refused service because of an allegedly insufficient gratuity. As someone who has spent 30 years in this profession, I find that deeply unprofessional and contrary to the spirit of what gratuity is supposed to mean. For the record, I tipped 20% on my previous two-hour massage. But the amount is ultimately beside the point. I have treated countless people over the course of my career, some of whom tipped generously, some modestly, and some not at all. I have never "fired" a client because I decided their gratuity wasn't sufficient. Massage therapy is a professional service. Charge what your work is worth. Pay your therapists what their work is worth. But don't advertise one price and then quietly impose an unwritten financial test on clients afterward. After being a frequent customer of this business, I will not return.

Came here to get a massage and had a good experience for the most part…read more I had the stone soother massage and requested the masseuse to focus on my shoulders and lower back. They worked hard on my shoulders, but I felt like my lower back was barely worked on. They also had some interesting massage techniques I've never experienced elsewhere which made me feel slightly uncomfortable, but overall it was still a relaxing massage. Overall it's probably nice to go here if you're staying at the hotel, but I wouldn't pay $200 + valet to just come for a massage. Facilities are nice though and staff was friendly.

My first time getting a massage to this place my massage therapist was Yessenia it was a nice…read morepressure and relaxing. Although it was quick it's probably because i didn't come early. So reminder make sure you come early so they wont add it to your appointment time. On point! I was a bit disappointed about the pool it was kind dirty like grass in it. Seems like it wasn't maintained for a high end hotel. But overall it was a nice a day to unwind.valley parking fees. I was referred by resortspa club but couldn't do appointments there and if you booked directly they don't honor points which was another disappointment. ‍