Amazing customer service and very pleasant employees. Had a pretty large issue and they Komatite me very quickly with out making me feel like I was inconveniencing them. The overall experience was first rate and I highly recommend. read more

Escape City Buffalo sets a high bar for Escape rooms here in WNY. This is one reason I selected it recently when the teams I work with wanted a little adventure. I first visited Escape City 5 years ago or so, I was working a different job but really enjoyed the experience. In my previous adventure I played the Over the Falls experience and was completely blown away by the game. (We did not get out) Recently I was thinking for ways to get the two teams I work with out of the office and have an adventure. This wasnt about networking, team work, collaboration, etc. This was just about getting out and having fun. So when I saw Escape City launch Jurassic Quest I had to make a suggestion. I am a lifelong dinosaur fan and of course love the Jurassic Park, later World franchises and read the two original books earlier this year. If you are a fan of the movies you will notice MANY incredible details of this room and if you are a dino-finantic you'll easily get through some puzzles. The production value of Escape City is phenomenal as their parent company is Frightworld. You'll find great investment the room(s) you play through. Ive only played Over the Falls and Jurassic Quest, but each room pays incredible attention to detail and great investment in the technology for the room. If youre looking for an incredible escape room experience I highly recommend coming here for a game. My only caution is that this sets the bar high and most other escape rooms are not this produced. read more

Escape City Buffalo - Escape Games Near Me - Tonawanda, New York

Went to do the Over the Falls room this morning and we had so much fun!! This is the most immersive and realistic escape room I've ever been to. The concept is that you are on a ship that has been taken by Canadian pirates and you have to escape before you go over Niagara Falls. The staff is very helpful and you get unlimited hints that will pop up on the screens throughout if you get stuck. The storyline was really fun and the special effects were awesome! We escaped with 11 minutes to go! We will definitely be back to do the other rooms. read more

Escape City Buffalo - Lobby - Escape Games Near Me - Tonawanda, New York

The staff member was friendly and explained things well. On this trip we did The Hangover room. It was a fun experience, but I think this room needs some attention. There were glue circles in places where things used to be, but were no longer. There was a stem of a martini glass that the top got broken off of (plastic, not glass) and it seemed a bit dusty. They are working on adding a fourth room with a Jurassic Park theme. I much preferred the Body Collectors experience because you went through to different rooms instead of just being in one area. The hangover room did have an elevator, hallway, bathroom and closet, but you didn't really move out of the main room like in Body Collectors. read more

Escape City Buffalo - Let's do this! Hangover elevator door. - Escape Games Near Me - Tonawanda, New York

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Had an absolute blast doing the "Body Collectors" room! I would absolutely come here again and try a new room! When you arrive, you will scan a QR Code and sign a waiver on your phone. You'll pay. You'll put your items in a locker. (No phones, smart watches). Then you'll enter a room for your briefing (rules and such). You'll have 60 minutes to escape. There will be a display of time remaining. If you desire a clue, you can yell out the name of the person who briefed you and that person will display a clue on the screen with the countdown on it. Our guide Sergio was fantastic at his job! Thank you, Sergio! Body Collectors is rated as an easy room. We had a group of 4, 2 experienced, 2 never did an escape room. Although rated easy, it was incredibly challenging and we needed quite a few clues. I truly appreciated the mental stimulation! Challenging my brain is something and finding a fun way to do that with friends is top notch for me! After busting my butt for 3 days of garage sales, followed by work, I found a lot of joy spending a night off here (followed by Texas Roadhouse across the parking lot). read more

Escape City Buffalo - Escape Games Near Me - Tonawanda, New York

We had a great time doing our "Hangover" escape room. Ciara was our game leader, and she did a great job. It was everyone's first escape room experience, but Ciara explained everything super well and got us all excited! We had so much fun in this escape room - lots of fun puzzles to solve and unlimited hints. It lasted about an hour. I would love to come back and try another room! I definitely recommend checking it out. read more

This hands down is one of the best design escape rooms and we have been to tons. They look like they are straight out of a movie set and very immersive. We did Over the Falls and Jurassic Island. They were both amazing but Jurassic Island was in a league of its own. I wish all escape rooms were as immersive and well designed as theirs. read more

I have done TONS of escape rooms across the country and this has always been in my top three best escape rooms of all time. These escape room are decorated so well and are incredibly immersive. They are also so much fun and I always have a great time with my family here! read more

So much fun ! I went to Escape City for the first time on NY Eve weekend. Only the scary room was available but we had a good time trying to figure out the clues and escape from the room. While we had fun the clues were difficult to hear. Maybe if they can be repeated twice or if there can be a transcript on the tv in the room it the super helpful. read more

We did the bone collector room. The stage and theatrics here a great. This room is a play on the "Saw" movie series. The ambience is spot on. We did have a hard time understanding the voice that gave you clues/guidance computer generated voice like the movie but very hard to understand. We didn't escape in time but had a great time. read more

Next level, have done all 4 rooms with my buddies, including the brand new room Jurassic Island that just came out today (5/16/25). All 4 rooms are just amazing in their own ways. Would give it more than 5 stars if i could. read more

One of the best escape rooms I've ever been to! The level of detail is incredible here and just such high quality. We had a great time in the hangover room based off the movie but you don't need any knowledge to get thru it. We escaped with under 6 min to spare and had a great time. Staff was friendly and available for clues when needed. I need to try the rest of the rooms!! read more

incredible settings and props, Izzy is fantastic. wouldn't recommend doing Over the Falls if you are severely claustrophobic, though.

We had a gift certificate from before Covid. Which they totally honored, how nice. They staff are efficient and professional. The place is clean. They run a tight ship. The escape room we did was Niagara Falls themed and it was wonderful. We had such a great time. It was a great challenge. Kept us on our toes. Highly recommend. read more

Great time, great game and awesome customer service will go again!! It was challenging and fun

Most recently, my friends and I completed "Body Collectors." Well, what an experience I may say. It was so cool! We have now completed every room in Escape City Buffalo. We cannot wait for the new room to come!! read more

Escape city knocked it out of the park per usual! After doing escape rooms by this company any others seem so lame. Well thought out concepts and clues, and excellent hosts! We cant wait to come back and do the others read more

Loved it here! We wanted to do something fun while a friend was visiting from out of state. The website says that you need a minimum of 4 people to book a room, but after reading other Yelp reviews about them being flexible, we called to see if we could book anyway. They told us that 3 was fine, and worked with us to find the right time. The place itself is impressive as soon as you walk in. Well decorated, immersive, kind of feels like you are in a movie. Staff is also exceptional; fast, friendly, and fun to work with. The room we chose (Body Collectors) was a blast, though we were unable to beat the clock. There is definitely a learning curve for first timers. We will come back again with a few more friends to try the other rooms. Well worth the money, and highly recommended! read more

One of my favorite escape room companies. It's very detailed and immersive and definitely 4 people are required to physically complete some tasks. It's hard getting a group together but it's worth it. The tasks were systematic and several locks but more was built in. Tip: they don't expect you to come early. We got there 15 minutes before scheduled start time and it was still locked. The girl finally showed up herself and said we were early... Well yeah waivers and stuff. read more

Awesome family fun. Reconnecting. Excellent for visiting family from out of town, or simply meeting new friends. One employee really stands out is Ismael. He should be on some sort of welcoming committee. I definitely recommend looking this place up if visiting. Nice! read more

Izzy was my game master and he did such a good job making sure me and my friends had a great experience while we were there!

Definitely one of the highest quality escape rooms in Buffalo. We did the "Body Snatchers" which is based off of the Saw movies. Definitely creepy and gory at times but no one was jumping out and scaring us (thank goodness). The ambiance was incredible, exactly what I hope for when I go to an Escape Room. The puzzles were challenging but not impossible. A good combination of searching for things, puzzle solving and teamwork. My only complaint was sometimes they offered clues even if we didn't ask for them. We ended up finishing the room with a LOT of time to spare. Maybe we would never have found the missing clues but would have been nice to have been given more of a chance. I can't wait to try their other rooms because I am certain they are as creative and well-designed as Body Snatchers. read more

Once again Escape City Buffalo did not disappoint. We went in today to do Body Collectors and it was amazing. The attention to detail in the room was superb. We are so obsessed with Escape City Buffalo that we booked The Falls immediately after and completed two room. Troy and the assistant manager there are so amazing and nice. I recommend this place to everyone. We've done every room and waiting now for new room in August. By far the best escape room I've ever been to. read more

Escape City Buffalo - Escape Games Near Me - Tonawanda, New York

I really cannot say enough about this place it's seriously great! Their attention to detail and the cleverness of the different rooms, stories, puzzles, and games is truly awesome. I've done two of their rooms now both the Niagara Falls and the over 18 only The Hangover room and both were just awesome! These are the same guys that run fright world and they bring their excellent effects and decorations to each of their rooms. They've also got good prices and their rooms are just plain fun! I can't tell you anymore than that because I'd give away details about their room. So give them a visit today you won't be disappointed! read more

This place is amazing. Best escape room place in town because fright world owns it. The decor is better the things to touch and play around with are more intricate. Things move around you we even got into an "elevator" that shook you around as if you were really moving in one. Never been to an escape room like this. 100% worth the money for an hour of fun with the family or friends. Communication is key remember! read more

We had some college friends in town for the week and took them here for something we could do as a group. We had a great time and even successfully completed the room. Booking was very easy online. Plenty of parking, this was a Wednesday night so I wouldn't have expected it to be particularly busy anyways. The lobby has a very Post-apocalyptic aesthetic. I will say we each had to input a fair amount of personal information before we could start, which I did not love. Why do you need my phone number and email for me to do an escape room? You don't. But every company nowadays wants your information for their own marketing or to sell to a marketing company. That tangent aside, we split into three different sized groups and were taken in one group at a time. The escape room itself was fairly challenging but not as hard as some of the others we've done (Lock and Key in Elmwood was the hardest we've been to). The operator gave us a lot of hints, I don't know if this was a scripted part of the room or the host helping us. Other than these things, the price was fine, accommodated our group of eight with no problems and we all had fun! read more

Honestly, the very best escape room in Western New York!! Hands down! My group of 4 friends are avid escape roomers. We've done over 12 of them at 10 different places. We heard about escape city from commercials about their room "body collectors". But I am a big baby, so we decided to do the room called "over the falls". Everything was so detailed, so clever, so interesting! I'm sorry I didn't get our hosts name because he was awesome. He also convinced me to try the body collectors room so we will be coming back next month. And I can promise when the "hangover" room is live, we will be there opening week. I can't have enough about this place. Great job!!! read more

This place set the bar for escape rooms. We've been on an escape room kick lately. This is by far the best room we've visited. We escaped from "Over the Falls." Everyone in our group raved about the quality of the room. It made you feel like you were really on the ship. Such a great experience. I feel like I'm going to be disappointed from here on out. I live in California, so it's not like I can get back easily. From the moment we walked in the door to our final moments, this was a top notch venue. Don't hesitate to book! read more

Such an amazing escape room, I was blown away with the attention to detail, we did the Over the Falls room and it felt like we were on the set of Titanic, which cause my mom and I to reference the movie quite a few times throughout the hour. Loved how immersive it felt, it really has you transported on to a Ship that was about the take a dive over the falls. Also tip to the Over the Falls room if you are competitive like me, the wall are not the smoothest, going through the obstacles I hit the walls a few times with my hands & ended up with 2 bloody knuckles (it was worth it). Can't wait to go back and check another one of these escape rooms. I know that it will not disappoint. read more

I cannot say enough good things about this place! Clean, friendly staff, and AMAZINGLY detailed rooms- loved it! Will definitely be going back. read more

Update as of 10/04/19: Returned with group of friends to do the Hangover themed room. Holy hell it was so good. You will laugh your ass right off and have a great time! read more

As escape room enthusiasts, Escape city blows all other escapes away as far as immersion is concerned. The rooms are insane. We did both of them, you forget you are in a building next to a big lots. These guys are so talented. The puzzles were challenging. We can usually solve them but we needed a little help here. I'm not sure we would have figured a couple things out in our own. I like to feel stupid like "duh! I should have known that." Rather than " I never would have gotten that" But the room setting alone plus how awesome and fun these guys are makes escape city 5 stars all day. We will be back. Probably the day the next room opens. read more

This is hands down my favorite escape room in the Buffalo area. I've done Body Collector's and Over the Falls. The detail put into the rooms and games are next level (I wouldn't expect anything less from the creators of Frightworld). The staff is friendly and welcoming. The Gamemaster is fair with clues and helps the team when needed. The rooms are challenging but not discouraging like other's in the area. I would recommend a max group of 6 as, in my experience, it gets difficult for everyone to sufficiently work together. A great experience for team building or for you and your friends!! read more

ABSOLUTELY AMAZING!! My friends and I will be coming back! We did the body collectors room and it was so much fun. I was honestly really scared to do it because I hate scary things, but anybody could do this in my opinion! read more

Really good escape room! Best one I ever had. We have played in Body collectors. It's really fun with suitable horror.

Did the Hangover escape room with a group of friends for a birthday and it did not disappoint. The level of detail alone was worth it and it was consistent from start to finish. They took no shortcuts and provided a great experience. Can't recommend enough if you enjoy escape rooms. read more

I came here with my friends about a month ago and absolutely loved it. We had such a fun time and our game master lex was extremely nice. I would love to come back and do another escape room, 10/10 expierence read more

From running water, to mood music, to hidden doors and barrels, from the moment I stepped into the "Over the Falls" room at Escape City I felt that I really was a part of the crew racing to get out the ship before we went "over the falls." Me and my friends have done quite a few local escape rooms many of which I enjoyed, but I really felt like Escape City did the best job of immersing patrons so that they feel like they are part of the story for the entire experience. We made it out with just 6 seconds to spare which shows how tough it was, our group of 4 is currently undefeated and while we have only set a record at the Erie County Fair, we usually don't cut it that close. I enjoyed the challenge of the rooms and the way everything pieced together, although I would have been disappointed if we didn't get out I still would have enjoyed the experience, our host did a good job of giving us some hints while also allowing us to discover things for ourselves. He was friendly and easy to talk to, he did a great job of introducing us to our story and helping us along the way. I have heard great things about the "body collectors" room, and their coming soon "hangover" room sounds pretty crazy, so I am sure we will be back sometime soon, and I encourage everyone and anyone to go try out one of their rooms at Escape City. Whether you are an escape room rookie or expert, you are sure to enjoy the entire experience! read more

This was amazing. We had so much fun. I've gone to other escape rooms and they do not come close to this. Advice, be prepared to laugh and panic at the same time while the clock is ticking. read more

I have been to escape rooms in many different cities, this is BY FAR THE BEST! The gentleman who checked us in was energetic and fun. The room itself was so incredible you really feel like you are in a ship. Two thumbs up, I give it a 10!! read more