100% satisfied Dr Escamilla has been my Dr for the passed 3 years. He and the staff are the best i…read morehave come across in the years passed. If there is a bad review its probably the patients attitude. I truly recommend.

I Called to Set an Appointment, front Desk Lady said Doctor Not Available until May . As I was…read moreTalking She Hung up Phone on Me before I Could Finish.Terrible Customer Service. Hey Doc,!You Have A Front Desk Problem, there Either Overworked , tired or Don't Give a Sh...t.Or Maybe all Three! Okay On to the Next one.

I came here due to an illness an urgent clinic couldn't pinpoint. Dr. Saloum's team had me do an…read moreX-Ray then called me saying "as you know, there's a growth in your chest" (I didn't know) and that's what began a 4-month STRUGGLE to get all of my scans and biopsy to confirm it was cancer. I even had to go into Dr. Saloum's office twice to watch his staff forward my info to surgeons as it would sit on the desk for days....even a week once. Initially, the hodgkin's lymphoma was only in my chest...by the time I started treatment, it was in my neck too. The amazing staff at the START Center for Cancer Care had called the office DAILY for exactly a week and Dr. Saloum's office would not answer. One time I called and the receptionist said they had just spoken with the START center and sent all my information over.....the next morning, Ann from the START center called me to say she hadn't been able to get ahold of anyone at Saloum's office. If I hadn't been persistent, and my boss hadn't let me leave work to watch Dr. Saloum's staff do their job, who knows if I'd have made it to treatment in time. They were completely indifferent to my situation. The staff and Dr. Saloum literally doesn't care that you're dying. Go. Elsewhere.

On 9-11-2018, I had gone in for a normal follow up appointment. They did lab work as part of the…read moreexam. I had also asked for a prescription for Chantix to help stop smoking. My insurance requires pre-approval for this medication. About a week later I received a rejection notice from my insurance because the DR. office did not respond to their request for more information. I contacted the office and was assured that they would follow up and get it taken care of. They never did. I also requested a copy of my lab results. They e-mailed a copy and when I reviewed it I noticed that my PSA was elevated. I made an appointment with a Urologist. A biopsy was done and a diagnosis of prostate cancer was made. I have since had surgery to remove the prostate, To date, 2-21-2019, I have yet to receive a call from Dr. Saloum's office informing me of an abnormal lab result. If you are a current patient at this practice, RUN. Find another Dr. before you have a serious health problem because you will never here from these people if you do. If you are considering this practice as your primary care, keep looking. These people do not care about your health. They are just there for the money.

Dr Barrera is very thorough . I appreciate going to her and knowing she will examine me instead of…read morefocusing on writing notes like most other doctors. The front desk are very helpful and always greet you when you walk in .

Do yourself a favor and stay clear of this practice. If you have an entire day to kill then you…read morehave come to the right place. The average wait on a Doctor visit was about 2 hours. Yes you will sit in the waiting room for 2 hours if you are lucky. I have waited longer. The staff is very rude, they give you the feeling as if they are doing you a favor by assisting you. The Doctor will demand an EKG at every visit even if you are only coming in for allergies or a cold. The Doctor will require you to submit to blood test every 3 months. This Doctor is only there to promote his diet supplements and over bill your insurance company. It did not take me very long to find a new PCP and hope to never return to Cedar Hills Family Practice again. If you do not believe me check out the other reviews they have all are horrible. It cannot be the norm when 10 out of 10 people who review give this place a one star.

The office staff was so helpful and nice every time I went in. I have lost over 34lbs since…read morestarting my weight loss program with them. I am still going strong and so happy I walked into their office that day!!

I love my doctor, she listens. I didn't have to wait that long to see the doctor. The only thing…read morewas the front desk, the receptionist was going to cancel my appointment because I didn't come in 15 minutes earlier. My appointment was at 4 and I was not aware of there new policy. But thankfully the doctor saw me.

Definitely not professional. I got to my appointment, let me Emphasize APPOINTMENT, and the…read morereceptionist ask did you already fill out all your paper work. I let her know that I had done all of it online, prior to my visit. I get there on my scheduled time not only couldn't I see the doctor I wanted, but they then go on to tell me that even tho I have an appointment they can't see me because they have to do prior assessments and what not before my appointment? She goes on to say we texted you to be here prior 15 min mind you my appointment was at 10:20 I got there at that time thinking oh I have everything pre filled and we should go on without any problems. Nope lady sad too bad you need to make another appointment the doctor is already working with another patient! Excuse me how do you just proceed to go on without checking with the one that had her appointment? Definitely not professional and a waste of time. There was no type of solution, she was able to see another patient earlier which meant she would have that persons time freed up to see another. Instead of taking care of the problem and offering another slot for that day she just said nope you need to make another appointment. Let and will never be coming back. Professionalism is a must especially when dealing with medical. We need to have more people that care instead of people that have no hearts. This post is strictly for CRYSTAL BANDA and the staff in the front.

This group is a joke. No office management whatsoever. They function like its the 1900's. I waited…read morefor two months for two referrals and i had to be on top of them for them to finally tell me the Dr resigned. I dont blame the Dr. With this amount of disorganization, i wouldn't work for them either.

From the owner: Ubiclinics is your trusted provider of comprehensive primary care and family medicine in San…read moreAntonio, TX. Our team of compassionate healthcare professionals is committed to providing high-quality, personalized care for patients of all ages.