This is our family's go to guy for lawn mower repair. Always very helpful and professional.read more

.I would seriously advise extreme caution with this local yocal…read more In a nutshell, he charged me over 140 dollars or thereabouts, and did nothing to fix the problem. If you do got to this guy, Caveat Emptor for his services. Make darn sure you request an estimate for repairs forst. Also demand the return of all used parts. I am almost certain he has a gimmick of taking perfectly fine parts off the mowers for his own use, and replacing them even though said parts have nothing wrong with them. I know this becasue i had a new sparkplug , and a drive belt thqat was in fine like new condtion, which he replaced for no reason. I also had fresh oil , which he drained and replaced with more of hos own oil- if he even did in fact do so. He's banking on the fact that you are ignorant- I sure was. When I asked him why the mower was still broken when I got it home, after I had paid 140.00, he said , and I quote"things like that happen all the time in that business", and that it was probably the transmission even though he replaced the drive mechanism at considerable expense. All in all, a flat out ripoff.I'm pout 140.00, and lawnmower self propelled rive was exactly the same as before I took it to him- Broken, and not working properly. His Name is Phipps of Phipps Sharpening- take my advice and use a pro certified Small engine mechanic.

Definitely a scam. Do not even think about using this company…read more Paid $125 for a service "quote" multiple times. Agreed to the first fee. Had a problem with the multiple fees after first fee didn't result in any positive outcome or result. Management explained that each appliance was separate $125 fee...although no appliance has been fixed and 3 appliances needed and had been assessed and $125 quote had been paid. Supposedly the service fee would be applied towards repair if I went with their recommendation. Which I did agree to. But they never repaired anything... Or gave any recommendations... Or tried...to help me navigate the repairs of any of my appliances. But they charged... and never returned calls and never responded. So, I kept calling them.. and... I researched the problem on my own... and then called them and made them come fix the $11 problem after I told them how to fix & ordered the part myself and asked them to come install.... I guess they felt inadequate and were offended by my escalation to their management... Meanwhile, the company changed ownership 2 times and the service man I was working with told me he hated his job...and was being mistreated by management... and was l later fired... Do NOT USE THIS COMPANY!

When my microwave went out, American Home Shield sent over A to Z appliance. SHAWN, the owner was…read moreinitially very nice, arrived on time and was professional. Unfortunately, after 5 month and 3 trips to my home, the microwave remained broken. On April 2. Shawn came out for the 4th time. He made two attempts to install a fuse, both of which immediately burned out. He said he needed to order another part and would call us when it arrived. After a month with no word from Shawn, I called him. He said he would call and check on the part and call back. No contact. I kept calling and he would make excuses as to where the part could be, always promising to call back but never doing it. I had tried to avoid calling American Home Shield because I didn't want to get Shawn in trouble but it's now the middle of June and still no microwave. I called AHS. They said they had been calling Shawn for weeks with no response. They said the part he ordered had been there since mid-May! (Turns out it was again the wrong part).They sent out a company from San Antonio who had it fixed in a week. Shawn obviously got tired of not making $ on us since he had to make repeat visits. The worst part was that he lied repeatedly instead of being man enough to say he wasn't coming back. Extremely uncool Shawn.

Had a great experience renting a skid loader from Ewald Kabota in Boerne. Kris and Jake got me…read morehooked up with a great unit. It had tracks, it was stable, heavy, and strong. I was able to do the job I needed in the time I predicted. (I could have never done it with a four wheel bobcat.). The machine was in great condition, practically new, and functioned flawlessly. The air conditioned cab was really nice...cool, clean and most of all, not dusty. The tilt trailer I rented was easy to load and unload. (Next time I'll probably take advantage of their delivery and pickup service.) The pickup and return was easy and laid back. Friendly guys and great to do business with. Overall I give these guys an A+ and highly recommend.

Was passing threw Brady from San Antonio. Very nice view of the balers, tractors, the people were…read morevery professional and nice. The parking area is a little confusing, but common where to park. I'm need a baler, Or mechanic, I would recommend this place.

I picked up a transfer purchase that was paid for in advance at another location, It was about 2…read moreweeks after the purchase. Employees tried to figure out what happened, but the records and the inventory did not match. It was a little awkward for about 5 minutes, but the employee handed me the part anyway. I have had good experience with Tellus in general, but the longer story would reveal that the ball is dropped occasionally. Overall getting Deere stuff here is a better experience than the alternatives.

buyer beware!!! these folks have zero interest in providing customer service. i have had a…read morecommercial backhoe there for repair for over 8 months, with zero communication, zero status updates, and several lies. when and if (good luck getting them to answer your call), you get ahold of anyone there, they will lie about what status your equopment is in. we have been told it needed parts, or that they needed a computer cord to connect between our equipment and their computer to diagnose the issue?! fast forward a few weeks, still no parts, still no repairs, still no data cable?! stay away from these guys at all costs, one could almost assume shady business practices are being done here?! i sent a driver to pick it up after 8 months of no repairs, and they got there this am and were told its in a million pieces and i have no one to put it together. $445 dry run driver fee, and he couldnt even move it this am... get your sh@#$#%$^it together.

Great service with a sense if humor. Was up front on pricing. I will define bring all my yard…read moreequipment back. Gave me advice on chainsaws and prolonging their life

Was good i took in my pressure washer for repair and mower was glad for the service. Prices fair…read moreand would recommend jason to everyone in need of small engine repair

This was a horrible experience...they had my mower for 5 months for warranty work....the mower was…read morenever looked at....please read reviews and trust them

Throughout this frustrating experience I made certain to keep DR HQ informed. Several of the…read morehelpful Customer Service Reps had even apologized to me after struggling to reach the shop by phone. Eventually one of the customer service reps informed me that he had successfully contacted the shop and been told that the machine needed a new transmission. This, a full month after delivering the machine to the shop! Ronnie at DR HQ also told me that he had mailed the new transmission which should arrive at the shop in a week or less and that the owner had informed him it would take an additional week to repair upon receipt. I marked my calendar with a reminder to call the shop at the end of Dec but was again not able to reach anyone. Exasperated, I kept trying to reach the shop over the next couple of weeks and on January 18, 2023, I reached the shop proprietor who informed me, in what I considered to be an unpleasant manner, that the machine was ready for pickup. On January 20 I travelled to Kerrville and upon handing the owner the claim ticket, he tossed it onto the floor with a dramatic gesture of disdain and retrieved the machine. I found the machine was out of gas, the battery was discharged, and the new Beaver blade was corroded from having been left out in the rain. I asked him for some gas to test operate the trimmer and he told me that he had no gas (in a shop full of gasoline-operated equipment!). I stood there in disbelief, and he then told me that I had created a lot of trouble by contacting DR HQ and screamed at me to "Get the F out of my office!" At that time, feeling threatened, I loaded up the trimmer onto my truck and left. After traveling the 35 miles back to the ranch, I gassed up the trimmer and replenished the oil which was also low and tested it satisfactorily. Apart from the corroded Beaver Blade, all seemed to be in order. It is my strong recommendation that DR should attempt to enlist another repair shop for warranty work, as I, for one, would not be comfortable returning to Double M in the future.

These crooks think they can charge you for wear and tear on their vehicles. So be very very careful…read moreentering into a rental agreement with this company. We rented a UTV for a get together on a ranch an hour or so from Kerrville. The ranch had features really spread out across their land. Safari animals over lots of acreage and a gun range at the end of a couple mile flat dirt road. Given that the company forgot to give us a key for our rental! we didn't even use it two of the three days. We had to go meet someone halfway to get the key, so that sucked. The last day all we did was tour the property and go blow all the shells we had bought for three days and the gun range. We didn't do a damn thing on that vehicle that would have damaged its shocks. Maybe they were damaged on the ride over on the trailer, but even then that's not our fault. The shocks must have been worn to hell! How are you going to try to make us pay for it it's out of our control. You can't pin wear and tear on the last renter! We tried explaining ourselves but they weren't listening. You listening now?

So after using the mower ONE time after their extensive repairs, the tension pulley shattered and…read morethrew the trans belt. I then find out that it was due to their repair guy half-ass trying to rig up a part to try and work that failed and caused 6 parts to have to be replaced. I guess the only good that came out of it was that they fessed up and replaced it all at no cost to me, but when I asked about how much labor/time and "parts" I had paid for the first time I was in there, I get nothing but a promise that the manager(s) would call me back to discuss it. Still waiting on that call....