I had a fantastic experience with this washing machine repair service. Their communication was…read moreclear and timely from start to finish, which made scheduling incredibly easy. The technician arrived promptly, diagnosed the issue quickly, and had everything fixed in no time. On top of that, the staff was genuinely friendly and professional throughout the entire process. Highly recommend to anyone needing reliable appliance repair!

I used two other appliance repair companies before I called Prostar. Very unhappy with both…read more Prostar service tech gave me an honest evaluation. I will definitely use Prostar again.

Highly recommend this repair technician. I accidentally gave him the wrong part information before…read morehe came out for my refrigerator repair, but he was still incredibly friendly, professional, and helpful. Before he arrived the refrigerator actually started working again on its own. He didn't make a big deal about it at all and simply told me to call him if I needed anything in the future. While he was there with the wrong part, he also took time to answer questions about a few other appliances. Honest, knowledgeable, and easy to work with. I'll definitely keep his number on speed dial.

This was such a smooth process, he could have easily made more of an issue and charged me more, I'd…read morehave never known. ESP because I went into a separate room, assuming he was going to take awhile. Well, 20 minutes later, he discovered the problem and fixed it. Viola! Just like the. He was honest about the simplicity of the resolution and didn't even charge me as much as he had quoted. Amazing! He's earned my trust from here on out, I'm giving him a call!

Since we just moved to the area, we needed help getting our appliances set up. After waiting for 3…read moredays for 2 other repair companies to return our calls, we found Kev's ad in the local newspaper. We called Kev and he came out the same day and completed the work we needed at a very reasonable price. He is very professional, courteous and we plan to use him for all of our future appliance needs.

I first called Kevin before Thanksgiving for a dryer problem--waited a few days for him. He came…read moreafter Thanksgiving pulled a part and ordered a new one. He put that in and it did not fix the problem. It is December 18--still no dryer. He came 3rd of December, said we needed a timer, collected another $154--I had already paid $135 to put in the other part that we did not need. For almost two weeks he has promised to install the timer, many excuses, i.e., car problems, medical problems, the part didn't come in, etc., etc. Finally on the 15th of Dec. he said he would be out late on the 17th, after 4:30. He neither came nor called. Today, I tried to call him only to be informed that his telephone number is "temporarily disconnected". Unfortunately, I have been shafted and plan to file a small claims case and wait until I can find another repairman. I have had to make two trips to the washateria in the meantime, and am going again today. This has cost another $30+. This has been my worst and most costly experience with appliance repair.

When my microwave went out, American Home Shield sent over A to Z appliance. SHAWN, the owner was…read moreinitially very nice, arrived on time and was professional. Unfortunately, after 5 month and 3 trips to my home, the microwave remained broken. On April 2. Shawn came out for the 4th time. He made two attempts to install a fuse, both of which immediately burned out. He said he needed to order another part and would call us when it arrived. After a month with no word from Shawn, I called him. He said he would call and check on the part and call back. No contact. I kept calling and he would make excuses as to where the part could be, always promising to call back but never doing it. I had tried to avoid calling American Home Shield because I didn't want to get Shawn in trouble but it's now the middle of June and still no microwave. I called AHS. They said they had been calling Shawn for weeks with no response. They said the part he ordered had been there since mid-May! (Turns out it was again the wrong part).They sent out a company from San Antonio who had it fixed in a week. Shawn obviously got tired of not making $ on us since he had to make repeat visits. The worst part was that he lied repeatedly instead of being man enough to say he wasn't coming back. Extremely uncool Shawn.

I took our push mower that was smoking to A to Z. They had it repaired and ready to go the same…read moreday!! The price was great and the turn around time was even better. I will definitely be back for any repairs. Very nice staff as well.

I called Bear Creek Repairs to fix 2 dryers I had that weren't working. They scheduled an…read moreappointment quickly and were on time. Very efficient and pleasant. They were knowledgeable and made the repairs in no time. He had to order one part for the older dryer. In a couple of days he was back to repair that one. I was pleasantly surprised at how fair the pricing was. Highly recommend them for anyone needing a washer or dryer repaired. I'll use them again, and again, if needed.

From the owner: We are a trusted, family owned appliance repair service located in Kerrville, serving the Hill…read moreCountry area. With a commitment to customer satisfaction, our team aims to provide reliable and professional repairs for all of your washer & dryer needs.

Joe provided exceptional service on our Kenmore Elite dryer. Arrived on his stated time. Was…read moreefficient, professional, kind, and friendly, left with everything clean and neat behind him. His service fee was very reasonable. Would defintely use him again.

I had such a wonderful experience with my dryer repair! The technician, Joe, was incredibly…read morefriendly and helpful. We are so glad that he came to fix our dryer -- he went above and beyond by being accommodating and even coming out on a Sunday. I highly recommend Joe to any family in need of a reliable, kind, and professional repair technician. I'm truly thankful to Jesus for sending Joe our way! Prayer: Lord Jesus, thank You for sending people like Joe who serve others with kindness and excellence. Please bless the work of his hands and guide him in all that he does. May every home he visits feel Your peace and care through his service. Amen.

I highly recommend Boerne Stage Appliance Service! Frank…read morefixed my dryer on a stack Frigidaire unit. It was complicated and he had to work in tight quarters, but he kept going until it was done. And, it now works great! He is efficient and knowledgeable. And Lynnette was good to talk to on the phone, making all of the arrangements.

We just experienced the most bizarre and rude encounter with the owner, Mr Frank that left us…read morewithout our dryer being fixed after waiting a week for our part. Due to a major feline parasitic problem, I've spent the past two weeks disinfecting and shampooing the carpets in our home to ensure there would not be a reinfection after administering meds to our cats. Upon Mr Frank's arrival this morning, I very kindly asked if he would please remove his shoes before coming inside or wear booties. I felt badly asking this because Mr Frank is an older gentleman, however our vet said parasites may enter the home via bottom of shoes. After months of dealing with cat diarrhea and finally solving the problem, I absolutely did not want to risk dealing with that ever again! After my requesting this, Mr Frank turned around and walked away from me as I was speaking to him and put his hand up as if to show he was done listening. I followed him down our walkway, apologizing for requesting this and trying to explain the ordeal we went through, but he proceeded to ignore me getting into his van and took off up the road. I stood there speechless and floored what had just happened. I understand about bad days, as many are dealing with unfortunate circumstances these days, but to put a hand up and walk away to a customer that kindly asked to not wear boots in their home left me in utter and complete shock.

I was having problems with my fridge creating condensation under the vegetable drawer. He was here…read moreon time, quick and efficient. I am sure I paid the minimum house-call amount. At $135. It was a clogged drain. At least now I know how to fix it in the future. I would likely use them again. My only complaint was online when I scheduled it I clicked on a 10% off. I don't think that carried through. Oh well that is my bad as I am sure if I said something he would have honored it. I just forgot.

This is an awesome business. I've only used them for plumbing jobs, but they are on top of things…read more I called and they came out the following day and found my leak in an outside pipe. They called when they said they would , and they are professional. Their prices are very reasonable. My last plumbing issue they told me it would cost me more if they had to find the leak. So, they left a device that made turning off the water to my house easier. When I finally found where the leak was, they came quick to fix it. If you are in the hill country area, I would call them if you have an issue.

Complete scam. Do not use!…read more I was very frustrated at my experience. I can't recommend them. I was quoted $75 over the phone for a very basic thing to be done. I am moving to another state and needed to do the whole thing over the phone as I am going back and forth between Cincinnati and Indianapolis. After the guy nearly left without doing anything, because of a misunderstanding (which would have been fine), the fix was 10 minutes and no parts replaced or anything. I was sent a bill for $160...over 2x the amount quoted. I have had the guy call me 6 times in a row the next day while I would be busy with other things because, yes, I am moving. Why the repair guy is the only one I could get ahold of is beyond me and he started bombarding my phone with text messages while calling me at the same time. So much so that my phone started flagging it as spam and I wouldn't hear my phone ring with them all. I even tried contacting the company and I could tell the only one I was reaching was the same repair guy, which is not the guy I spoke with when I hired them for the job.

WARNING -- DO NOT TRUST THIS BUSINESS…read more My experience with this company was extremely disappointing and frustrating. Based on what I went through, I strongly recommend that others proceed with caution or avoid them entirely. There were serious issues with professionalism, communication, and delivering what was promised. Before doing business here, make sure you research thoroughly and consider other options. I would not recommend this company to anyone looking for reliable or honest service

Well, the service was very responsive and came right out the Monday after my elderly Mother (& I)…read morereached out to them. Mother reported he was quickly in and out, let her know that the ice maker was repaired, and told Mom, 'No charge.' However, he failed to check the entire ice maker mechanism. Yes, the ice maker does now MAKE ice but now that I've gone to Mom's and cleared out all of the solid stuck ice pieces that were remaining in the ice maker from before, we realize that it is still not providing ice through the door mechanism. My Mother, at just shy of 90 years old, is now only 4'10" and cannot reach up to the top of the ice maker to 'fish' pieces of ice out. Repeated calls back to Adair's Appliances have only gotten me an answering machine and no call backs to set up service. So, unfortunately, I cannot recommend this local Kerrville business. Google reviews were mixed but I took a chance anyway. Sort of 'no harm, no foul' because the fellow was polite and he did reattach a small piece that needed to be reattached in order for the maker to make ice. He just wasn't tremendously thorough.