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Errands By Erin

5.0 (5 reviews)
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Nordstrom The Mall at Green Hills

Nordstrom The Mall at Green Hills

(98 reviews)

$$$

Green Hills

One of today's task was to find shoes for our daughter's Graduate Ceremony at Vanderbilt…read moreUniversity. With the Anniversary Sale going on, Nordstrom was our first stop. We circled the shoe area trying to find the one she had in mind. As we were chatting about different options, I looked down and there it was! It was exactly what she described and she was elated. A sales associate approached us to help and placed the request using an iPad. As we waited, he returned a couple times to let us know that they're having a difficult time locating the pair due to inventory moving around because of the sale, but they're working on it. After several more minutes, Kandace was sent to assist us further. She said that the shoe could not be found but offered the option to ship it. Unfortunately, our daughter is moving out of her apartment in a couple days, so this was not ideal. I instead asked for it to be shipped to the store. She didn't hesitate to assist with that. We encountered a couple issues as she was trying to process the transaction. The only solution was for me to place the order myself on the app. She was quite apologetic for the inconvenience, but she was too sweet and helpful to find her at fault. It took me just a few minutes to place the order. We then decided to check-out the sale rack on our way out. The daughter fell in love with a Damson Madder mini dress. It was a perfect fit and 35% off -- I had to buy it. Cidney was the sales associate at the register. She was so much fun to chat with as she handled our transaction. She offered recommendations for other pieces and almost convinced me to purchase a super-cute Free People cardigan. :) Friendly, fantastic service from Nordstrom at the Mall at Green Hills, especially during the weekend at one of their busiest times!

I've walked through Nordstrom a million times, whether I was entering the mall from the adjacent…read moreparking garage or walking laps around Green Hills. I've marveled at the high-class display of exclusive brands, expensive purses and clothing, squeaky clean interior, and charming little restaurant on the bottom floor. This is surely a celebrity destination in Nashville. But I never actually shopped there ... until yesterday. In search of a birthday present for my wife, I perused the clothing on the uppermost of three floors looking for something that would match her style. Under the impression that everything in the store was uber-expensive, I was surprised at the vast range of prices! You could find a $40 skirt on sale, or a designer $1000 jacket, everything from bargains to the pinnacle of fashion! Searching for the right item but (as a typical male) rather clueless about fashion, the most charming young lady named Lindsey emerged and became my personal guide, my guardian angel of fashion. With class, sophistication, and professionalism, this Nordstrom employee offered suggestions, gave expert advice, found additional options for clothes in the back, and truly went overboard to make sure I was happy, comfortable, and enlightened. Because of her, I was able to bring home a truly remarkable outfit for my wife's birthday (which she'll be opening in a few days). Thank you, Nordstrom. And thank you, Lindsey!

Errands By Erin - personal_shopping - Updated October 2026

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