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    Ernesto R Lao, MD

    3.0 (2 reviews)

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    8 years ago

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    Anchor Bay Clinic Family Medical Center

    Anchor Bay Clinic Family Medical Center

    2.6(11 reviews)
    1.4 mi

    I went to this location for years, seeing Dr. Klein, before I finally had enough. I asked the…read moredoctor for a specific vaccine (not a COVID vaccine) for over TWO YEARS, and there was always some b.s. as to why he couldn't give it or order it. During the time I would come to see this doctor he was rarely paying attention when he saw me - more occupied by taking notes on the iPad, rather than truly engage me in conversation and hands-on testing. The last straw was when I wen to the office, and waited 70 minutes in the waiting room. I left FUMING, not only because I waited so long, but also because the time before that I waited 45 minutes in the waiting room and another 30 in the interior room. After I left for the last time, I sent an invoice to the office for my time the next day as a good F You for wasting my time. I found a new doctor, and started receiving the requested vaccine ON MY FIRST VISIT. This man has no passion, no patience, nor the care to be taking care of patients. And the staff is unfortunately not knowledgeable. They are slow, inefficient and don't know how to answer questions. I am positive that this office is only still open because of the older folk in the area who continue to frequent the facility due to nothing more than the advantageous proximity to their own domicile. AVOID THIS OFFICE AT ALL COSTS.

    Very good doctors and a good location. The bad reviews here are for doctors no longer working at…read morethis office, so check the website to see which of these comments are actually relevant.

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    Anchor Bay Clinic Family Medical Center
    Anchor Bay Clinic Family Medical Center

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    Kristen Kavanagh, DO - The wall of pressure and wonder.  So I was here after work from a stressful day with a high BP then was low after finished on 4/17/2023

    Kristen Kavanagh, DO

    5.0(1 review)
    9.8 mi

    June 29, 2023 - Thankful Thursday…read more Review #435 - First To Review I am so glad today on Thankful Thursday to write My Review about my family doctor that I have known for 10 years. At the beginning of the year she moved to this practice with new name Alliance Health Macomb. Her family medicine practice is with another physician in Suite 300 inside the Shelby Medical Mall. The staff here with check-in (Peggy) and check-out are very pleasant and efficient at their jobs. The lobby is very large and welcoming with wellness and sick areas to sit while waiting for my appointment. I have seen Dr. Kristen Kavanaugh every September (My Birthday Month) for a wellness check up and also in between if and when I am sick. Back on March 10th I consulted with her on the phone with a video chat about my decline in health while working at my job. She listened with great concern and attentiveness to my symptoms, then gave me some advice till my appointment at the end of March plus an inflammation medication for 4 months. Her Education and Knowledge makes Me very comfortable when she listens and communicates to Me in a timely manner, not rushed with my appointment. We discuss my health issues and treatments or suggestions within strict confidence. She demonstrates Comprehensive Care in a Personal Way! So I was having day and night pain in hands, legs, low back and neck for about two months from February to March while working a housekeeping job. During my 1st appointment on March 24th she examined my swollen hands and legs. She referred Me to visit the Henry Ford Medical Center on Hall Rd to have Ex-rays of back, legs and hands plus bloodwork to determine my diagnosis which was true as she thought. She even followed up with Me after my tests by phone and messaging Me in My Chart online before my follow up appointment on April 17. I am pleased that Dr. Kavanagh along with my other three medical doctors are affiliated with Henry Ford Health plus use this App to connect with patients and myself called "My Chart!" When I receive an email from Henry Ford Health, I can connect in My Chart to receive a message from her, make appointments, view test results, message her back, get refills on prescriptions, and also Henry Ford Billing is connected in it as well. It is an Awesome health feature for Me as a patient. No more phone calls or waiting on hold or please leave a message.... Dr. Kavanagh specializes in Family Medicine and Services Primary Care. Her residence is at Henry Ford Macomb Hospital. She is very understanding, personable with compassionate. She uses her medical professionalism in a helpful way with suggestions and solutions to improve my health whether with urgent or non-urgent visits. I recommend her if you are looking for a family doctor since she is also currently accepting new patients. Office Hours Are Posted along with photos of this Medical Practice. 5 ***** star rating in my opinion and review for this Board Certified Medical Doctor and for caring and helping Me as a patient through Henry Ford Health! My next follow up appointment and bloodwork with her is in late August. Sincerely, Karen N. SpecialK

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    Kristen Kavanagh, DO - Large area in this new health practice with Dr. Kristen Kavanaugh. She moved from another office.  I've been with her 10 yrs.  4/17/2023

    Large area in this new health practice with Dr. Kristen Kavanaugh. She moved from another office. I've been with her 10 yrs. 4/17/2023

    Kristen Kavanagh, DO - Here after work in exam room to consult with Dr. Kavanagh after 2 months of joint and painful health issues.  4/17/2023

    Here after work in exam room to consult with Dr. Kavanagh after 2 months of joint and painful health issues. 4/17/2023

    Kristen Kavanagh, DO - My view in waiting room area with Peggy at front desk.  I've been a patient with Dr. Kavanagh 10 years.  4/17/2023

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    My view in waiting room area with Peggy at front desk. I've been a patient with Dr. Kavanagh 10 years. 4/17/2023

    Silver Pine Medical Group - "Silver Pine Medical Group" is My current location I visit in Sterling Heights on 43455 Schoenherr Rd., Suite 2.   3/10/2026

    Silver Pine Medical Group

    2.0(79 reviews)
    10.4 mi

    EVERY time I go for labs the order is never submitted by Silver Pine. Have not been for 1 X-ray or…read moreblood draw that didn't require a call to the office for them to fax an order that should've already been in. This adds substantial time to getting anything done. It's not an aberration I don't go to the doctors very often but this has been years of experiences. Also, getting prescriptions filled and renewed can be very hit or miss. It's annoying going to the pharmacy hours after an appointment and the prescription has not been submitted.

    I am a sixty-four-year-old man, The father of three special needs adult females. I have Parkinson's…read moredisease, depression, anxiety and a form of leukemia and currently off on medical leave. My wife and I work very hard to support and take care of our three daughters. One of our daughters is on a ventilator, has a trach and has a nurse here for ten hours every day. We also have a severely autistic twenty year old daughter who is currently being hospitalized for aggressive behaviors. In autistic people, their behaviors are their words.When they can't physically tell you how they're doing they act out. I called my daughter's primary care doctor in concern for her yesterday while she was in the hospital and in soft constraints and was extremely upset. After all that the doctor finally looked at her file from the hospital and called me today and said she was unsafe for us and the staff and because of my concern for my daughter and solely based on that one conversation I had with the doctor yesterday , and after apologizing he kicked the whole family out of their business ! Right now I'm speaking for my daughter. I am her words ..what i'm going to say to you dr. G.. You said I should watch my words before I say them, and I'll say to you. These words are our daughters unspoken words. And what you must learn from this as that autistic people talk to you THROUGH their behaviors. Because the lack compassion, this was a very cruel and malicious DEED ON A SPECIAL NEEDS AUTISTIC FEMALE. Maybe your mission work that you do abroad should better be focused on the people right in in front of your face, your patients!! I do not recommend this office or dr. to any family of an autistic person, or for that matter any disabilities!!

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    Silver Pine Medical Group - Suite #2 is Silver Pine Medical Group. 3/10/2026

    Suite #2 is Silver Pine Medical Group. 3/10/2026

    Silver Pine Medical Group - CO Pay and previous outstanding bill must be paid!  4/23/2025

    CO Pay and previous outstanding bill must be paid! 4/23/2025

    Silver Pine Medical Group - There's a total of 10 professional doctors and 10 PA in this office of rotation.  4/8/2025

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    There's a total of 10 professional doctors and 10 PA in this office of rotation. 4/8/2025

    Ernesto R Lao, MD - familydr - Updated May 2026

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