Had an appointment , was in a meeting . Called front desk and told them I would be late, they stated no problem.
Got there 17 minutes late.
When I walked in front desk was friendly and said they checked me in.
But, once I was brought to the back , the lady was nasty rude talking about I was late and they have other patients and the dr might not see me!!
I explained , again how sorry I was and that I called, this nasty rude girl reply's - well you didn't say you would be 20 minutes ( wasn't )
She left to go discuss with dr about seeing .
Let me add I'm there to have a tooth pulled that I have been in great pain with.
So after another 15 minutes, she comes back and says sorry dr can't see you today but if you are in pain we can calling in antibiotics.
I replied, is there another time today because now I have took off, she again said no.
Then we went to walk to the front.
I let her know there was no need to schedule another appointment because I will not be returning, the nasty rude girl from the back said ok have a great day.
Horrible service!
If the dr won't see patients late then communicate that with her staff so they can tell the patients. read more