Holly is a consummate professional and will go above and beyond to navigate the current challenges…read moreof property insurance in California. Look no further if you are stressing on finding property insurance.

Holly Cade is the BEST! She will stop at nothing and get you what you need! Holly is so…read moreresponsive, courteous and cares about her clients ~definitely everyone needs to experience Holly!

I've been a customer of New Redwood Insurance for the past 10 years, and my experience has…read moreconsistently been excellent. Over the years, their team has proven to be reliable, knowledgeable, and genuinely committed to making sure I'm properly covered and well informed. Anytime I've had questions, needed adjustments to my policy, or dealt with a claim, the process has been smooth and straightforward. Their responsiveness and willingness to explain options in clear, simple terms has always stood out to me. It never feels rushed or transactional -- they actually take the time to understand my needs and make recommendations that make sense. What I value most is the peace of mind that comes with knowing I can trust them. After a decade as a customer, that trust has only grown. I would confidently recommend New Redwood Insurance to anyone looking for long-term reliability, strong customer service, and a company that truly puts its clients first.

I have talked to Chris about insurance and vehicle registrations. He is a really great guy and…read morespends a lot of time with you and will help you with something even if he can't offer what you are looking for. Very professional and helpful.

Customer service when I had them was pretty awful. Communication lines were not friendly and…read moresomewhat on the rude side. Apparently they give companies 10 days to respond to them which...I don't think should take that long to get a response. Found cheaper auto insurance at State Farm.

unresponsive needed to make an adjustment to my policy and never called me back after i left a…read moremessage. tried calling multiple times later in the week never picked up my call. please avoid this unresponsive agent

Greg promised me to my face that he would protect my private information, as he "controls"…read moreinformation in many divorces. Then I get an email from my ex that they have been discussing my personal account information!!??!! I was devastated! I could have sued him easily for breaking confidentiality! He's so lucky that I didn't. Greg is not to be trusted!

The worst customer service. I am having terrible trouble just getting a certificate of insurance…read morefrom them. Sounds bothered every time I call. Will be switching to a different insurance provider when it is time to renew.

I've been with this agency since 2021. Their customer service is phenomenal. Their communication is…read moreseamless. Thank you Crystal, Katie and Corey!

Cindy, Katie, and State Farm have gone above and beyond to help me not only acquire life insurance…read morefor myself and my family, but understand it fully and confidently. They genuinely care about protecting their customers and it shows in the quality of service you receive.

I have been a client of Anixter & Oser for approximately 15 years. Things have changed. I have…read morealways been very satisfied with their service, however when our auto insurance recently renewed, the service I received from Amy Ruhl and Priscilla Kincheloe was dismal and inaccurate. Unfortunately, Peter Oser did not intervene. Clients rely on accurate and timely responses from their insurance agents to make informed decisions about their coverage. Unfortunately, their response to my valid complaint was focused on excuses, not accepting responsibility for their errors, and criticism of my reaction. We have choices and I will be transferring our policies to a reliable Agency. If you choose their Agency, make sure you question their advice or you may not have the coverage you think...

Unfortunately, my experience has been very similar to that of Elaine L. I've also been with…read moreAnixter and Oser for many years but it's now nearly impossible to get a reply to a voicemail or email from Priscilla. I also went to their website today and it lists Peter Oser as the President, but when I called his extension to discuss the situation, I received a message saying that it's an invalid extension, although it's definitely the on listed on their website. I have my primary home, auto, umbrella and three rental properties insured through them, but I'm looking for a new agency.

Shelby is nice, but he works (or worked) alongside Greg Beyer who violates basic privacy rights…read more Shelby told me personally that my information was private and promised it wouldn't be shared. However it was by his boss, or them boss, Greg Beyer!!! Be careful who you trust with your private information.

Arslan was a pleasure to work with. An all-round great agent, He was knowledgeable, courteous,…read morehelpful & is a really nice man. He's not all business - I talked about loving my home and we talked about our families. He set us up with home & auto insurance.

This is rare for me but I have to be honest. I worked with California Service Bureau ("CSB")…read moreyesterday and found them to be professional and competent. They appear to have bad clients that frequently send them accounts that have already been paid but nevertheless, they were competent and professional. I mean this is a tough business and I am not found of this industry but I found them easy to work with. On the other hand I want to remind you that if you are contacted by CSB you need not deal with them directly. First ask if the alleged debt has been legally assigned to them or are they simply representing a client because their letters say that the debt was "placed with their company for collection." This normally means the debt has not been legally assigned to them so you needn't deal with them at all. You should immediately contact the original creditor and work out was is called an accord and satisfaction whereby you offer to pay a fraction of what you owe, like 25%, in three to four installments in exchange for the creditor reporting the debt as "paid settled," or simply work out a payment arrangement. If CSB starts pestering you, and I have no evidence that they engage in this type of behavior, simply write them the following letter: This will serve as your legal notice under federal law, specifically, The Fair Debt Collection Act, to cease all telephone contact with me in reference to the above captioned alleged debt. If you call me again I will file a formal complaint against you with the Federal Trade Commission who is responsible for enforcement, the American Collectors Association and the California Attorney General. Your letter states that this matter was "placed with your company for collection." To this end you are also notified that unless you provide me with proof that this alleged debt was legally assigned to you making you I will hereinafter refuse to deal with you in any manner because until said assignment is provided you are not a real party in interest.

I feel sorry for these people, trying to collect debt that they bought for pennies...too bad the…read moredebts, in this case a worker's comp claim, had been paid off almost a year ago... that's what you get for being so sleazy

Christine is an extremely friendly insurance agent. I would feel very confident putting the…read moreinsurance of my properties, vehicles, Health in her hands

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Novato, CA area since 2006, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0E13855