Scott saved me when he speedily readied my flood insurance for an already troubled escrow. I had…read moreshopped for flood insurance and thought I had secured a bonded policy, but never heard back from the agent until it was too late. Scott stepped up and made it happen. He was professional, courteous, and so very helpful. I'm in my new home thanks to those that helped along the way. You're in good hands with Scott as your agent.

Scott responded very quickly, and altho I didn't end up working with him bc condo insurance is…read moretough to get in CA, I appreciated and admired his straightforward, honest, and empathic reply, letting me know that he could provide quotes for non-admitted companies only. But he pointed me to a few of the larger insurance companies that might be able to help me, and sure enough, one of them worked out. So grateful for your help, Scott!

Great Service experience. Very happy with the last memory…read morethere and every time I needed their help they have been reliable. Thanks AAA.

Two months in a row my payments were not entered into the AAA computer properly, this resulted in…read moremy payment not being processed properly and my having to go to the AAA office in San Rafael personally to straighten things out. Doug (an employee with the cat paw print tattoo) helped me both times, resolving the issue professionally and even taking steps to prevent it happening a third time. Thanks Doug.

We use McNamara Insurance for our business and they are fantastic! Although we haven't had to file…read moreany kind of claim yet, their customer service on the day to day operations of our business is wonderful. They are patient with answering all kinds of questions and were very helpful getting us the best deal with our workman's comp and business liability. We will be using them for our home/auto insurance next. Both Mike and Marisa are a joy to work with. They put you at ease and make you feel like a friend as well as their client.

These guys are the best. I have a local business which requires a lot of different coverages…read more Kent is very responsive and knowledgeable. When I needed to add a truck to my policy he was traveling and immediately had Mike assist me. The policy was written that day. Can't say enough about this company. Great teamwork and they get back to you quickly.

Jacky Yip was fantastic to work with! He helped me set up my Home, Auto, and Umbrella insurance all…read moreat once, and the total cost was actually even lower than my AAA Auto Insurance alone--with comparable coverage! Jacky was incredibly patient and flexible with my busy work schedule, and made the whole process easy and stress-free. Highly recommend Jacky to anyone looking for an insurance agent!

Do not work with Allstate! I inherited a property, insured…read morewith Allstate. When I tried to update ownership I was sent for new quotes. Great, no problem, want to make sure everything is correct. I dealt with Rhainne Pierson who gave me sales talk for 15 minutes before revealing that they would not rewrite any policies for California. When I asked why she didn't lead with that information. She told me I should have picked up on her nuances. Then she asked me invasive questions about my dad's death, that their records hold. Very uncomfortable experience!! While I understand, this did not need to be handled this way by Rhianne!

Thank you so very much Brian and Jeanette for helping us find condo insurance in Oakland CA during…read morea very difficult time in the CB insurance business. We truly appreciate your effort and professional practices. You came through at every step, and I would recommend you to anybody out there shopping for Condo insurance in Oakland, California, and elsewhere in California at this particularly difficult time.

My first experience working with Brian was pretty good. Once I had my policies in place and I…read moreneeded to make changes/corrections or had questions it was a lot harder to get support from Brian or his office. Recently, my insurer drastically increased my rates without informing me why and the only way to address this was to work with Brian. I got in touch with the office and expressed my interest in getting this corrected or having other options before my policy renewed and managed to get Brian on the phone to discuss. He promised I would receive options or a solution by the next business day. I never heard back. I ended up switching to a different insurer (not through avail) and it took multiple attempts to get Avail to cancel my old policy. I think of the whole point of working with an agent is to get better service than dealing directly with an insurer -- with Avail that was certainly not the case.

Anixter and Oser rocks! I have been working with them for over 10 years now and am treated like…read morefamily every time I call. So many people talk about how insurance is so slimy and they are out to get you, but that has NEVER been my experience. Anixter and Oser's agents, especially Josh Preston and Denise Billings, are there to help you however you need it. They tell you the truth always and give you the coverage they would write for themselves. They don't sell you on extras if you don't need them and they are just good, happy people with a great sense of humor. Plus, if you visit them in the office, they have a cute dog there!!! :)

I have been a client of Anixter & Oser for approximately 15 years. Things have changed. I have…read morealways been very satisfied with their service, however when our auto insurance recently renewed, the service I received from Amy Ruhl and Priscilla Kincheloe was dismal and inaccurate. Unfortunately, Peter Oser did not intervene. Clients rely on accurate and timely responses from their insurance agents to make informed decisions about their coverage. Unfortunately, their response to my valid complaint was focused on excuses, not accepting responsibility for their errors, and criticism of my reaction. We have choices and I will be transferring our policies to a reliable Agency. If you choose their Agency, make sure you question their advice or you may not have the coverage you think...

I've been working with Rita for 12 years and she has never failed to make my experience great…read more Friendly and welcoming. She's has always responds in a quick and timely manner. The best part is she is realistic with me, my insurance needs and helps keep things cost effective. Truly thankful for her help!

I was shopping around for a place to receive notary services and found United General through yelp…read more After reading the amazing reviews I gave them a call and spoke with Rita. Rita was so kind and welcoming I immediately knew I had to go there. I love the idea of giving your business to places that go above and beyond for their customers. Rita and Kyle were amazing! If you are shopping for insurance or need notary services, check this place out! It is always a pleasure doing business with knowledgeable and honest people. Thank you for all your help!

Customer service rock-star!…read more How does someone go from not having a car to having a car... well, they have to jump through a lot of hoops. You can't leave the car dealership without insurance and you have to have a VIN to get insurance??!! Talk about a catch-22. Kris was amazing and made this seamless for me. She had everything ready to go and she even helped me after hours to make sure I was able to drive home that day. She really went above and beyond. I can't thank her enough!

I have been carrying this insurance for less than a year and have had nothing but problems with…read morethese agents. I can't wait for my policy to expire so I can run as far away from them as possible. What a joke You responded by thanking me for my review,??? You called only to exacerbated the problem. I'm sorry I even signed up with you in the first place. My eyes will be wide open with my future insurance agents. You are perfectly aware of the problem and if you can't help me don't contact me.

Decided to try out G P Insurance And im glad I did!…read moreWorked with one of the agents named Melisa. As a contractor i loved it,, I now have great coverage on all my company vehicles and my sprayers and equipment! Just want to add I'm not the easiest guy to deal with! Big-time thank you Melisa great job!! -PL

As a client for decades, first with Minto & Wilkie before they were bought out by George Petersen,…read moreI am very disappointed with the lack of responsiveness and apparent incompetence of the current company. Requests ignored, months of delays getting changes made, and an apparent inability to take responsibility for their failures. We are pulling our dozen plus accounts as soon as we can arrange replacement coverage. If you need insurance, go somewhere else. Any other agency is bound to be better.

It is hard to express my gratitude to Sue. She is a wealth of knowledge on the complexities of…read morehealth care. Anytime I had a question, she would respond with emails with in depth responses that I could then go back and reference, which was extremely helpful. With her guidance, I was able to make a decision with confidence based on some of the key criteria (1.Plan Type (PPO vs. HMO vs. EPO) 2. Premium 3. Deductible 4. Current Doctor Coverage) I am truly indebted to Sue for all of her help - THANK YOU SUE!

I reached out to this business to help me with Covered California. I had to wait between one and…read moretwo weeks every time I needed to engage with the business. The representatives did NOT stay on top of my registration, the deadline passed, and I ended up without any insurance even though they got paid for supporting me with this process. I really wanted to support a local small business, but my business was not prioritized AT ALL. Do not recommend.