Had a leaking water pipe in front yard. Technician showed up on time, confirmed the issue as…read moredescribed, and completed all work within 1.25 hours for $918.56. I had asked about a veteran discount to try and get the higher than expected price down a bit. He said he had already given me a discount, so he couldn't do that as well. Wasn't sure what the discount was, but if they do have a veterans discount it's probably better than the ~6% savings from the one he gave me. Work quality (as far as I can tell) was good, but price is extremely high considering the time and parts required. Won't be my first choice next time we have an issue.

Do not use! The guy they sent installed a gas water heater illegally (right next to dryer vent) The…read morepropane dealer informed us.. Would not call back after multiple calls. After the sixth phone call , he called my husband. back. The ladies in the office were always polite, however.The installer Chris then quits with our $10,000 check in his truck.. No hot water all this time. Then, after a week of calling , the manager begrudgingly sends two apprentices? who install a very precarious Dr.Suess apparatus to route gas line away from vent ..The apprentices /young men installed while mostly on the phone with Dr. Suess?..Meanwhile, stating "We are not sure if we will have to charge you" After we moved the dryer vent (we paid our contractor because we no longer had faith that this company would do it properly)it was reinstalled in an acceptable manner. I waited to review because this company gave the vibes that they would retaliate by some bogus charges . C. Woods technician also set out water heater on continuous VS demand which continually heats the water instead of when on demand-which depletes your gas much faster. There was no conversation about this. I found this company reckless and indifferent to this project , probaly because we are not in an affluent neighborhood and I believe they have some corporate accounts. Luckily, I was able to find the names and emails of the general managers of this company in case they try to send a delayed bill. Just like many established companies, poor attitude/work ethic will eventually run this company into the ground. I will try to post a picture of the original job.

Tech came out, on time, diagnosed the problem, was back after an hour or so and had it fixed…read morequickly. Would recommend to everyone.

Absolutely amazing team and service! I won't use anyone else!!!…read moreThey are always on time and do what needs to be done with recommendations of what else may be needed and never trying to oversell! Honest and trustworthy!!!

Morgan Air Care is the ONLY company I trust!!! They have been my go-to for years. One time my…read morewarranty company brought someone else out, who of course insisted I needed a full replacement. I said absolutely not... I won't trust anyone but Morgan Air to make that decision. Andy came out and sure enough - he fixed it!!! He saved me thousands of dollars. He also saved my neighbor thousands when she had a scummy company come out who tried to rip her off. Thankfully I was able to convince her not to sign the contract and I sent an urgent message to Morgan Air to come give her a quote. They came out quickly and charged her less than half the price for the same job!! The service is quick, they are extremely thorough, pricing is very fair, they never upsell or pressure me to do more than what I can afford and is needed. It is also immediately evident that Andy knows the HVAC world like the back of his hand. Every time he has been out he takes the time to look through everything, and he educates me along the way! He finds ways to prolong my system and reminds me of things like my filter needing to be replaced lol. He really looks out for me and my home and I can't thank him and Morgan Air enough!!

Chase the owner of Morgan Air Care stands behind his service!!…read moreWe had an air conditioning and heating unit installed two years ago and had some issues with the heater this year during the recent cold snap. The initial install was completed by a contractor that Chase no longer uses for his business. Long story short, Chase ensured that his employees Andrew and his working partner installed a new replacement. The process took a few days due to the weekend which caused an ordering delay but Morgan Air Care came through. It is refreshing when a company follows through on their work. Andrews' attention to customer service was appreciated as well. Thank you!

Yes Stephen did an excellent repair job on our washing machine drain which had blockage in a…read morereverse installed trap. The cost was very reasonable for all the work and parts needed to correct the plumbing and clean the drain line.

We had Faithco give estimates on preparing a house to sell…read more There were some elements of their estimate that were reasonable here are the parts that were not. A toilet seat wobbled a small amount. The Faithco plumber said it would be $275-$1000 to fix it. I took a look at it and it took me 15 seconds to tighten the nuts at the base of the toilet. The drip tray of an air conditioner in the attic had been collecting water and draining through a pipe for years, which is not ideal! The drain took a path that zig-zagged up and down a bit. They proposed raising the unit to be suspended from the rafters and replacing the pan. I asked why not just replace the pipe, taking a straighter path and he said that the AC unit sitting on top of styrofoam supports was putting at risk of falling. His quote was $2800 to raise the unit. And he wouldn't offer other options even after I questioned each part. I asked another company and they suggested changing the pan for $1500 and fixing the drain for $500. We went with just fixing the drain for $500. We wanted a quote on replacing a 20+ year old AC system. Faithco couldn't find the model number of the unit on the equipment outside but found a 3 ton furnace in the attic so they quoted us (summer of 2025) $13,800 for a SEER 15.2 3 ton unit and $16,800 for a SEER 16.2 unit. Another contractor found the nameplate and showed it to me (a little hard to find but not really, right on the compressor) and saw it was a 2 ton unit (you can tell it's a 2 ton because the model number ends in "24"). The other contractor subsequently quoted us $10,500 for a 2 ton system and $12,800 for a 3 ton system. The other contractor also pointed out that since the house has a 2 ton unit for the bedrooms and a 4 ton unit for the main living space, high SEER is less important, the unit would mostly be used in the evenings, not all day. I had a follow-up conversation with the Faithco HVAC tech and he doubled-down on believing it was a 3 ton unit even though I told him I saw the model number ending in "24". He said, and I recall it exactly because it was so odd, "In this area, we make sure our our compressors match our furnaces." I bit my tongue but wanted to say, "I agree, but the nameplate I'm looking at still ends in "24"". Faithco recommended replacing 3 AC float switches for $225 apiece. Maybe it was me but I couldn't figure out why we needed them. I don't think they tested the existing units but I'm not sure. Soooo, we went with Evans Air instead.

Great company, fantastic people, very fair prices, great quality installations…read more We are very pleased and them and had them replace all of the central HVAC in all of the buildings on our property.

Fresh Start A/C has very prompt and reliable service. The technician was very professional and…read moreknowledgeable. I appreciate their great service.

From the owner: Are you looking for a reputable and reliable HVAC & Plumbing contractor? Your search is over with…read moreFresh Start A/C & Plumbing. Our local HVAC & Plumbing company proudly serves residential and commercial property owners throughout Lindale, Tyler, and Longview. From new construction installations to same-day repairs, you can count on us to meet all of your HVAC & Plumbing needs.

Glacier came out twice to research my AC issue. They were a little confused at first, but rather…read morethan try to BS me with a huge bill they pressed on logically with their troubleshooting and found a very simple yet unique problem. There have been zero issue since. Thank you Colt! Thank you Glacier! I will choose these guys every time for ac and heating problems.

A++ Service and business integrity! Answer calls promptly and communication is above standard,…read morethey kept me up to date on arrival time and let me know what needs to be repaired and cost, prior to completing work. The team is friendly and I place a high standard of trust with this company, they have exceeded my expectations each time I have requested service. Friendly, family-owned company with high standards for customer service, knowledge and reasonable fees. You can't go wrong using Glacier Cooling and Heating!