As much as one can actually enjoy having adult braces, I had an excellent experience with Dr…read moreShlash. I warned her at the start of this orthodontic process (that I had already been on for 3.5 years when I met her) that I have had multiple doctors and that am a terrible patient and that I am very fatigued after 3.5 years of failed Invisalign. She was consistently very kind and had extreme patience with me during the entire process. Her staff is also kind, friendly and professional. I have had a long road over the last 5 years of orthodontic care including: Invisalign for 3 1/2 years, a frenulectomy, myofunctional therapy and finally braces for 18 months to correct damage done by years of nighttime grinding and poor choices by previous doctors. Dr Shlash has been my favorite Doctor that I have worked with along this journey. She has an incredible memory and does a really nice job of relating with her patients and remembering things I said from previous visits. I actually felt like she cared about my results and me as a person. She truly is a tremendous orthodontist and I am grateful that I found her and her practice.

Dr. Mattson treated my first and third child. I trust him because he did not ascribe to extreme…read moremeasures on my young children. He simply examined the mechanics of the jaw and teeth and, suggested to let nature take its course-- he explained often the jaw will grow to accommodate the adult teeth. Two other orthodontists recommended removing my daughter's permanent teeth because she had one front tooth just sticking out. (Ironically, she is the one child who did not get braces. Dr. Mattson suspected it would straighten out and it did!) This man has common sense, solves problems and is ultra efficient. Cant wait to see how my youngest son's teeth turn out!

Whether you have a tween or a teen or are 50 or 80 yrs. old, like myself, you will neveer regret…read morechoosing Dr. L. Minahan. She is professional, compassionate, knowledgeable, honest and always puts her patient's well-being first. From the moment you walk into her well-appointed office, with the most updated equipment, to meeting Rhonda, her office colleague, you will never regret choosing Dr. Minahan. My only regret is that I did not meet her when I was in my 50s, but am grateful that I found her in my 80s. She maintains the highest level of caring throughout the course of treatment and always involves you in the decision making process. I recommend her highly and without reservation. 5 plus stars for Dr. Minahan! C. Loan (July 2024) .

I highly recommend Dr. Minahan. She is very professional and warm and kind at the same time. She…read moremakes you feel comfortable and puts you at ease.

I was referred by one of my own patients to Burk & Flinn and had high expectations for the quality…read moreand care I would receive. Unfortunately Dr. Burk as a healthcare provider is despicable and I recommend no one to spend money at this practice with this doctor present. Never in my ENTIRE LIFE have I been so belittled and disrespected in a professional setting as a PATIENT. I was not treated like a patient and would NEVER treat a patient the way that Dr. Burk treated me. I am disgusted at his actions, lack of empathy, unethical practices, dishonesty and bedside manner. I received previous orthodontic treatment for 10+ years. I visited Burk and Flinn for Invisalign. I was required to pay a deposit for records fees and gladly paid. During imaging, the tech removed by bottom permanent retainer. Ultimately, I decided not to move forward with treatment. Since the bottom retainer was removed for imaging, I requested that a new bar be put back in. I was notified that it would cost roughly $400 for the bottom retainer (that they removed without informing me of the cost of reinserting) and $1000 for records fees. I would be required to pay $1400 to for this practice to fix what they had done. After several weeks of back and forth with Burk & Flinn, they agreed to insert the permanent bottom retainer for $200. I agreed and paid the $200. 2 months later, while flossing my teeth, the retainer glue pops off my teeth. I am unsure how permanent retainer glue can become detached from the tooth (I had my previous bottom retainer for 15 years with no issues) so soon after application and hoped that Burk & Flinn would help me to resolve this. I had a consultation with Dr. Burk that same day. Dr. Burk (without so much as a hello) looks in my mouth at the broken retainer and says "So what's wrong with it?" When I explained that it popped off while flossing that morning Dr. Burke replies, "I'm not going to keep treating you for free or with a discount." Never before have I asked ANY healthcare professional for free or discounted treatment (I work in healthcare myself!). I simply wanted the practice to fix what they had previously done without informing me of the upfront costs. Dr. Burk explained, "Well that's healthcare. Go anywhere. They will do things all the time without you knowing and you're responsible to fix it." I told him that I had my previous retainer for 15 years with no issues and this retainer came off after 2 months while flossing. Dr. Burk told me, "It's science. Look it up. Read the literature. These things can last 2 months or 2 years. There's no telling how long it will last." I am not one to argue. It is clear to me that this doctor simply failed to be honest, upfront, willing to educate, provide quality and LASTING work, and has resorted to blaming patients for poor treatment and services provided in his office. Dr. Burk is arrogant, unempathetic, dishonest and blatantly rude. The website claims, "He strives to provide excellent customer service and wants all his patients to feel truly cared for while having a fun experience. He considers his patients to be family and provides only the best care available. He would not want anything less for himself." Considering I left his practice shaking, nearly in tears, embarrassed and belittled in front of his staff- this statement is a lie. It is my hope that no one else feels this way after treatment with Dr. Burk. Consider a different orthodontist.

My third appointment for my sons braces and their staff is on point. Everyone has been great. I…read moredidn't have insurance, but offered multiple payment options and investigated a discount from my health insurance. Never have I written a review, but she won me over when she called my cell phone at 6:50pm just to check on my son and see how he was feeling. At first I thought it was Dr Flinns winning personality, but she gets 100 gold stars for the call tonight. I would highly recommend them.