Excellent group. They have been invaluable helping us set up and manage our business account…read more They reply quickly to emails and bill us fairly. Nice office easy parking Thanks

Horse crap. I was a ten+ year client. Each year, Barb was more than happy to take my $400+ for…read morepreparing my taxes. A simple "plug in the numbers" tax return I'm sure. Last year, I couldn't justify giving Barb another $400+ plus for doing my taxes, so I did them myself. Last week, I contacted Barb for assistance in a real estate transaction. Her response was "we only assist current clients. Sorry..." Go somewhere else if you expect her assistance long term. BTW: I told her I didn't expect free advice. I said I would pay for her assistance. I never even got a reply :(

This accountant is very helpful. His specialty is small businesses and individuals so he can give…read moreyou the attention that a big firm can't.

From the owner: Income tax preparation for individuals and businessesread more

I've been using this service for decades. They are truly professionals in their field!…read moreTrustworthy/honest/accurate. They even have answers for virtually every question you could have! if they make a mistake, they guarantee to fix it on their own time! They even have a sense of humor! Try it, you'll like it says Mikey! Mikey hates everything! lol

Nice ladies that work there. A little worried they might talk about me after I leave but the lady…read morethat helped me appeared to be professional and intelligent!

Simply the best from the receptionist to the accounting team. I would not trust anyone else with…read moremy Mothers financial affairs.

From the owner: Specializing in: - Payroll Service…read more- Tax Return Preparation-Business - Accounting Services - Accountants-Certified Public - Tax Return Preparation - Financial Planning Consultants - Taxes-Consultants & Representatives - Financial Services

It started out good, but when it came down to it, a very big letdown…read more I started working with Adam Pritzl for my small business accounting. He was a very nice guy, but after meeting with them, we both decided I would be best if I continue to do my own books, but use them as more of a consultant if I came across any tax questions along the way. I gave them access to my QuickBooks account, and we were off to the races. Well, when it came time to interface with them with a tax question, I immediately received a response from Adam saying, "It hard to advise on tax and accounting issues when I do not do your taxes or have the entire picture of how things work with your business. I would be happy to help you in the future with all of your tax and accounting needs. Please let me know if you are interested in working with us on a complete basis." Hmm. This wasn't what we originally talked about or agreed on. He went on to say, "We are happy to give advice to current clients, sorry it is our firm policy." Ok. So I asked him if I am still even considered a "client". His response, "I do not consider you a current client, I would reach out to whoever helped you with your 2018 taxes." If I was no longer a client, why did they still have access to my QuickBooks Online account? Hmm. What a bizarre interaction. They made me feel like they were a good partner at first and then kicked me to the curb when I needed something. A very frustrating experience overall.

I have been using Russ Ritschke for years and his accounting firm for my business and personal…read moretaxes. I started using them when we lived in the Fox Valley and after we moved I decided not to switch since I have full confidence in their company. They have been fast, responsive and really understand the tax laws. Whenever I have a question I can call or send an email and get a fast reply.

Do you know the feeling of frustration when you call an 800 number, wait a while to speak to…read moresomeone, explain your problem, they tell you that you're talking to the wrong department, transfer you, you start your story over again, they give you information and you hang up only to learn it wasn't right and you have to call back and start all over again? Amplify that, pair it with VoIP taxes to complicate matters and then feel stuck to stay because you THINK you're almost through the bad parts and it's been such a long, terrible process that you can't fathom starting over, but want to because you've had such an awful experience that you're so mad to write them checks monthly. It's not been great- it's still not great and there is really not anyone who wants to see anything through. They're too big. Too busy. It's too much. Look elsewhere.

We used this firm for many years and they did a decent job of doing our taxes years ago. More…read morerecently we have experienced very poor customer service and we did not feel the firm stood behind their accounting when problems arose. Even after a long history as customers they suggested that we seek another accounting firm as soon as there was trouble. We definitely got the feeling that this is a fair-weather accounting firm. If you get one of their better accountants you may have a better experience however recently their prices have skyrocketed so as a result of our poor experiences we have decided to move on to a company that concentrates on customer service and reliable accounting.

Bob is very thorough. He does not miss anything! He helped when we really needed it. I would…read morerecommend Bob to everyone.