I should go edit my Google review. I'm very irritated and…read moreeven after days of giving myself to calm down, I'm still angry. I know for a fact that I asked if the quote and payment we gave for attic insulation, included over the garage. I was told yes, and I know I asked at least three times, and was told yes. The two other people in the home, heard it as well. The over the garage was not insulated. Now I understand, that I should have checked before I left the other review. That's on me. I shouldn't have taken anyone else's word, and I should have gotten the ladder and looked. When I texted the man who came here, I was told yes "no, it only includes over living space". The insulation over the living space is nicely done. I am very pleased with that. Just very irritated that, what I was told was going to happen, and included, turns out it's not.

These guys were great. The quote was what I asked for and no surprise "add-ons." They actually came…read morein way under, and over-delivered compared to other quotes I got. The actual installers were professional and fast. I'm very pleased and I normally do everything myself so this is new to me.

Alex and his team did exactly what was expected and for a great price. 10/10 would recommendread more

The team did a great job installing new insulation. Alex was very helpful and answered all of my…read morequestions.

When we bought our first home, our inspector told us the #1 thing we needed to get was new attic…read moreinsulation and ducts. He told us to go get 3-5 quotes, and suggested not to chose the cheapest or the most expensive. As a very thorough person but first-time homeowner, I researched all I could about attic insulation, had my energy company come out and do an energy assessment (highly suggest this, it's very educational and CoServ does it for free), then had 12 (yes, twelve) companies come out for quotes. Not only was Loi the cheapest of 11 (1 company never sent me a quote), including beating out my Home Warranty company, he was the only person that was 100% looking out for my interests. He was completely transparent about his process, labor, and materials. Most importantly, he didn't try to upsell me on more expensive options by lying or putting on a show. I'm not accusing the other companies of overemphasizing the effectiveness of radiant barrier or foam, though taking 3 hours to use lasers to develop a plan to completely revamp the layout of my duct system was a bit over the top, I'm just saying that Loi was the only person who tried to convince me NOT to get the higher end options for diminishing returns (he also explained why). Loi took the time to sincerely educate me about my new home and while we only met for 15-20 minutes, it didn't feel rushed like with other companies, and not dragged out like with others. The accurate information he provides, in addition to not using strong-armed sales tactics like trying to close with repeated attempts at locking-in an appointment, are the highlights of NRG Pros, along with the simple fact that he didn't lie to my face. Some instances of him looking out for me, instead of his bottom line: For example, my roof has an overabundance of both ridge and soffit vents. I had multiple companies try to sell me unnecessary attic fans which would have caused my ridge vents to start drawing in air, rather than passively letting it out. This would actually have reduced the quality of my attic ventilation rather than improve it. Another example was installing an attic tent, instead of charging me $500, he told me to get one at Home Depot for $50 and showed me how I would do it myself. Yet another example, instead of charging me $250, Loi offered for free to patch up a hole I had in one of my soffit vents where birds and bugs were using to access my attic. One last example, Loi was the only company that even offered to check window and door seals. Because of the aforementioned energy assessment, I already knew if I had leaks. He correctly pinpointed the poor seal at my front door and, you guessed it, replaced it for free. Loi is professional, thorough, and honest. I hope I can save some of you the time and effort of gathering quotes and listening to (mostly insulting) sales pitches. I honestly would have went with Loi even if he gave me the most expensive quote, but that's a contradiction, it's just not in his nature. Imagine a world where people were more like him, what a world that would be... I'm going to save you some time, money, and stress. You need to go with NRG Pros.

Pros: Their pricing is great. Honest, straightforward, and practical. No upsells or pressure to…read morecomplete unnecessary services. This is a huge plus. The other reviews are spot-on. Cons: Unreliable scheduling. After the initial insulation and rodent exclusion job, several tasks were left undone. After a series of attempts to contact and additional appointments, I ultimately gave up and finished the last few rodent exclusion tasks myself.

Tira is amazing. I appreciate his willingness to explain some of the ins and outs of different…read moretreatments and how safe they are for my pets. The extra time was greatly appreciated.

we have had rats... WOW... when Eugene Phillips came out we learned so very much as he possesses…read moreintegrity and good knowledge base of these nast rodents... we are saving now to use you all ASAP... This inspector is a cut above the rest and raises the bar of servicing bugs, rodents, termites, so forth. See you soon ALL BECAUSE OF EUGENE!! Kept his card to give to friends and neighbors...thank you and Bless you for this quote and inspection of our home

Lane and the owner Rhonda were great with communication. Attentive, but not overbearing. Really was…read morea very professional experience and we are happy with the outcome.

Good service, good quality work. Had radiant barrier installed by them. I asked them to go back and…read moretake detailed pictures and they did.

My heater stopped working two days before the snow storm, we needed to fix it ASAP. We called Gus…read moreand he came right away and got our heater fixed the same day. He was very polite and professional I highly recommend him.

From the owner: Hi, I'm Gus, owner and operator of ECR Services! We're licensed and insured in the State of Texas,…read moreand we've serving our clients since 2020 We pride ourselves on providing efficient, comfortable, and reliable services. We can service or replace any residential or light commercial systems, including air handlers, package units, mini-splits, VRF systems, and more! Give us a try and see how we can help you and treat you like family.

Reviewed system, determined there were leaks, distribution ducts were undersized for 3 rooms. Foyer…read moredistribution was short cycling upstairs and downstairs returns. Mandated duct cleaning by previous service was unnecessary and a waste of $5k. Main fan and heat removal coil in attic were underperforming. Heater cabinet had worn seal and was leaking cold air. Refrigeration line to heat removal coil in cabinet had small leak. So basically I removed and replaced both systems and they did a fantastic job. They came in with the best bid and the most thorough service and investigation out of 8 bidders and they had the best service warranty. Then for follow-up items the same service tech who did the inspection and provided the detail bid and follow-up, he came out and did the commissioning punch list as well as follow-up balancing. J Pennington is a great rep for the company and isn't related to the owner.

Mason came to the rescue, did a stellar job replacing the motor on our ancient AC unit, didn't hard…read moresell us and got er done! Thanks so much!

The service they provided was awesome! They were very knowledgeable. Everything was explained to me…read morein detail and what my options were. They were very reasonable in price! Thank you for making me feel confident in purchase and I plan to continue using them and suggesting them to all my family and friends.

Don't trust this company! I just received a phone call from them stating they "did work at our…read morehouse" in the past and are now running a special- all to get my business. We have NEVER hired this company! Tricking people for business is beyond LOW! **ADDENDUM** I received a message from the company stating they could not locate my name and address from their records.... Umm, I never supplied my name and address here on Yelp. LYING AGAIN