Got to say, providers & receptionist are more knowledgeable & on top of things than when I had…read moreHealthnet. However, this place claims walk-ins are welcome but will close long before said closing time. This was why I'd rather have an appt. I had to drive back 3x from Monterey Park just for a simple TB test & found their gates locked. The receptionist said they've a 2-hr lunch break & stop having providers & walk-ins at 3:30pm. Must be nice! I came around 2:30pm & they were still closed. The most weird hours I've ever experienced & am slowly developing trust issues with doctor's office & might as well test positive for everything if I can even get a test. I'd have let it slide if I didn't need it for work. Since I switched from Healthnet to LA Care, Dr. Terry Lee has been my primary doc. When they switched from the Francisquito location to Ramona, they failed to notify me when I set the appt & didn't offer an apology. In these cases, it's better to pay the big bucks & get your tests done than dealing with these experiences. Doctors offices are supposed to be open at reasonable hours & something you can count on. It's a nah for me, fam.

very poorly run office between the 3 locations…read more I went and saw the doc in oct. Was given a prescription to maintain my existing medication and was not told its a a one time refill and that I would need to setup an additional appointment to get a full 1 year prescription. I feel that this was a blatant attempt to run up fees. I would have gone to a different provider and had all the appointments setup at once instead of string along care.

Doctor Soriano and NP Kimberly is all you need . They welcomed me and made me feel right at home…read moreand comfortable . I definitely recommend this clinic . 100/100.

Excellent staff and physician with communication and care. They took the time to listen and help me…read morewith a good plan for my health needs.

This place is not a Doctors office by any means, rather its a circus. The incompetent clowns…read moreworking the front desk should all be fired! What a joke. Stay far far away from this place, you will regret it! The most unprofessional idiotic, uneducated, useless staff I have ever encountered in any medical facility!

Worst doctors office ever. Ladies at the front seem they don't have experience in the medical…read morefield. Don't go here unless you're desperate.

He was One of our family best doctor. He listens to any of our concerns. Unfortunately we now have…read morea different provider. More power to you Dr. Chaay.

I changed my PCP many times mostly because of how difficult it is to get an appointment. I finally…read morechanged PCP's to match my husband's and I should have done it years ago. I met w/Dr. Chhay and I like how he's honest, up front and will cater to patient's needs. He doesn't waste any time and is very knowledgeable and professional at what he does.

This was one of the most up-to-date facilities that I've been to. It was very clean and very…read moreprofessional. Great experience overall!

From the owner: Disclaimer: This page does not provide medical advice. If you have an emergency, please call 911 or…read morevisit the nearest emergency room.

This place is awesome! Came 3 times the staff is always friendly. I go to Maria and any problem I…read morehad she had a solution or suggested to help. I had trouble finding a care provider who can help with my PCOS but she sent me to get lab work and ran some tests. I'm truly happy with the results and felt taken care of!

I used to see Dr. Castellanos when I was a kid with my mom, roughly between the ages of…read more12-15(2004-2007). Now as an adult I've realized how horrendous of a doctor he was. Our family eventually stopped seeing him after 3 years of being under his care. We went to him because it was hard to find doctors who spoke Spanish in our area at the time. I'll start with the worst. My mom used to be really concerned for her health. Over time we realized her concerns were signs of what she's now developed, diverticulitis and other digestive issues. She often came in with pain and explained her concerns. Dr. Castellanos would tell my mom that she was fine and to take ibuprofen. Any time she came in it was the same thing even though her symptoms progressed - continue to take ibuprofen. Eventually she told my mom she was too worried and was a bother. We finally stopped going to see him when she used the restroom and found blood in her stool. She developed ulcers in her throat and stomach that were very painful when eating. After we stopped going to see him we found out all of her symptoms were the beginning of diverticulitis. In 2009 she ended up going to the ER because she was heavily bleeding when she used the bathroom. A diverticula had burst open and it was discovered she has 3 total that had developed. She was taken to emergency surgery. She's suffered through diverticulitis ever since with multiple ER visits. Dr. Castellanos was negligent as a doctor when presented with symptoms. He could have referred her to a gastroenterologist but never did. We had HMO at the time and eventually switched to PPO but it was after dealing with him. For my own case, I developed gastro issues around 12 and realized I had sensitivity to certain foods that lead to a lot of gas and odd noises in my intestines. I felt shy about it as a kid but was worried because I didn't want to sit in class having those noises come from my intestines because well... it was awkward. My side of the classroom could hear my gas issues and I didn't understand what was causing it. When I told him he blew me off and told me to eat more fiber. I didn't bother more about it or ask because I was too ashamed to ask more. Years later I realized I had food sensitivities and that I need to be careful to avoid dairy. All of this to say - I would absolutely NEVER recommend anyone to see Dr Castallanos. My mom could have sued him for negligence but decided not to. Seeing him still in practice now and talking to family about health made me 20 years later have to go back to write this.

I would like to say that the front staff was very helpful n extremely knowledgeable of their…read moreduties. Their customer service is on point. Litzhi and Natalia greeted me very professionally with smiles professionalism. I would recommend this clinic to everyone

First time to this facility. I was going to write my review after a few more visits but the first…read morevisit was enough to write a review. If you have loads of patience and not let the little things get to you, then this place will be ok for you. But if you have none of the above, I suggest seeking medical care elsewhere. Without going into specifics, the doctor made clerical errors, the girl at the front desk made clerical errors, the referral coordinator made clerical errors. It was to the point of being comical. Next visit is a blood draw. I will write an update. If you don't see an update, it will mean that I didn't survive.

She is just a horrible Dr i been taking my son there since he was born (mistake on me i know) she…read morenever listens to what you have to say, she is soo rude and is always in a bad mood. Do not take your kids here last friday i waited there for 2 hours until they called me in!! Seriously!! Ps i changes Drs already...

I believe Jasmin is no longer primary doctor at this office. It has been over a year since I visit…read moreso I was introduced to Dr. Angie. I'm happy to call her my doctor, she is awesome with such a great personality. She was very busy at the time I went in but her attitude remained content and not bothered at all of how busy she was. I knew she was busy because I can hear her going room to room greeting her patients all happy and bubbly! I rate her a 10! thank you again!

Dr. Lee is a great acupuncturist. She takes care in her profession. I definitely recommend her for…read moreany type of acupuncture treatment.

I've been seeing Dr. Chung for many years following him from Covina to his practice in Arcadia. He…read moreis thorough and extremely knowledgeable. Has an excellent bedside manner and takes the time with his patients to answer each of their questions in depth. He has a caring nature and would recommend him.

I came here to update my review. My mother has been coming to this office for years and for the…read morelast 10+ years her symptoms have gone unresolved. She was always diagnosed with vertigo. We finally left this doctor and went to KP! We finally found the issue for my mom's vertigo.....it was a tumor the size of a yellow lemon!! The neurosurgeon she's had it for AT LEAST 10 years. What a waste of $$ to pay these doctors when they truly don't care about listening to their patients ongoing issues. A complaint will be filed with the medical board! Rest assured.

Front desk people are rude, always making an excuse for something. Papers can't get signed , been…read moremore than two weeks. They need to change their sassy attitude. I will deport to California Department of Public Health.