This is absolutely the best place in the entire world... Just a small piece of Heaven…read more The dealer is so fair and tells things like they are. On top of that, he's super sweet and friendly (Not to mention insanely talented).

These guys Rock. My son and I just started guitar lesson there and it is way more fun than we…read moreexpected. Not only are the instructors knowledgeable about guitar, they all have a depth for music in all generas. The shop is fully stacked with guitars, amps and all the accessories that you need to either keep playing or if your just getting started. Price wise the lessons are comperable to other instructors around the Indy area and the equipment has ranges for most every pocketbook with quality goods.

Kids feeling uninspired by school band? Bored to tears by the neighbor's piano lessons? Just…read morewishing you could impress your pals around the campfire with some Zeppelin? Get yourself and all your relatives enrolled at this place. Adults or kids- doesn't matter. You won't regret it! The staff is tons of fun and really know their stuff. The Rock Band program is awesome and a genius way to keep kids learning and growing. If you're not sure about it, just go to a performance; you will see these kids transform. The confidence these guys inspire in their students is amazing, and anyone who has had to get on stage and perform can recognize the enormity of that feat. The kids also get some bonus lessons in accountability and responsibility to each other and the band, plus relationships that could forge the next Top 100 band. Add to that they are very professional, reliable, and reasonably priced- a trifecta you don't usually find in the musician crowd- there's really no excuse for you not enrolling here right now. I am an adult student myself; a hobbyist in recording looking to fill in some of the foundational gaps. Co-owner Ryan has generously let me set my own curriculum; bring in my own mixes and work on whatever issue I am encountering that week. My mixes are sounding 100% better and I have learned all kinds of tricks I would have never found in the books or online tutorials. They have all kinds of top-tier gear in there and the know-how to use it; everything I have heard tracked or mixed in their studio has sounded super clean and ready for some professional mastering. This place is the real deal and has something for everyone- I can't say enough nice things about it. Give them a call and chat with one of the owners on the phone. Your inner rockstar will be so happy you did it!

Both of my children love it here! One takes bass lessons and is in a rockband and the other takes…read morevocal lessons and is in a rockband. The Launch Pad teams builds confidence and inspires people of all ages! I have been amazed with how much my children have learned and how their confidence has grown!!

My family has been renting/buying/repairing from Dan and his team for two years. They have always…read morebeen so flexible, accommodating, and knowledgeable. This week, they stepped up big time with a last minute rescue on a sizing error of mine with my kids cello. The communication from them has always been excellent. My impression is that they are committed to instilling an appreciation for music in young people. I love the community feel here and look forward to many more years of working with them.

They sold me a microphone stand or so they said when I got home, I opened up the box. They said you…read moredon't have to open the box because he said I know what you need and that's what this is and it was only a boom piece and I needed a microphone stand for a gig. It was an emergency situation. I ended up luckily borrowing one from a friend of mine before we could buy a new one from Amazon.

We recently went to Northside Music looking for a piano and Milo was very helpful and knowledgable…read morein walking us through the process. He asked good questions, gave good insights, and showed us several options in our price range. My wife was able to compare the "feel" of them and choose a beautiful model that she loves playing. The delivery was smooth and we are happy with the whole process.

We purchased my dream piano here about a decade ago after two years of shopping between Chicago and…read moreCarmel. In the following years, Northside has proved they have no desire to maintain quality service, hold to any professionalism or attention to detail, nor any attempt at remedying serious flaws even after my rather pointed Google review, which added up more likes than over 1000 other reviews I've done; seems to me this place takes full advantage of customers. This is too obvious in Northside getting most of their negative Google reviews removed. How could any business go for ignoring legitimate complaints rather than responding and proving their goals to improve? It is beyond me. But I digress. We paid very handsomely for a Kawaii K50E Anniversary Edition studio upright. It is still a beauty! Cannot fault the Japanese as the world's greatest craftsman but I certainly can Northside for their full failure to keep to any warranty needs and hilarious mess in tuning services. The first winter as the air dried out, two treble clef keys started making quite audible strained cracking noises during play. I took to Northside's polite pawn sent over still went behind the ears. After she did things and worked the other keys, she admitted she did not know how to fix the issues. Well maybe I'm too aggressive for basic customer support on expensive goods but it felt odd to pay for an incomplete job yet we did, reminded Northside to please send out a capable human for the next tune to sort out the odd tink noises. To this day I can't fathom why you'd rave about what an amazing piano you just sold me and months later send out your tuning tyke who is not trained for the very piano you championed! Here's where it gets good, we were informed we could not use another tuning service in order to maintain the factory warranty through Northside. At the same time, they mentioned then would, then never did use the warranty when the gold finish rubbed off on a pedal. I believe what happened there was good ole fashioned blackmail: you casually threaten loss of services for which there's no intention to provide anyway. The next tuning, guess who showed up? Another high schooler. Finally the third time the actual owner partner guy appears and ruffles all his feathers talking nonstop and spouting salesman's odes to intellect: still did not fix the issues. The next winter my keys were super annoying again which can be heard in my YouTube videos. Let's take a break, because there might be some excuse for my woes if the store experience offered any redeeming charm. Yet take a stop by this State Street downtown house store with the forever "sale" sign stuck out front, trot up the steps and note there's a regulated entry. It is locked. Ring the bell and wait, sometimes quite a while, the maid eventually opens the door. I was actually asked one time "what do you want?" Like really? "Oh I'm sorry I'd like a Strawberry Frosty! Wait, isn't this Wendy's?" What a joke. I can confirm the afforementioned deleted negative reviews are still true. The people here do not seem in touch with general consumer moods or willing to provide experienced responses. Need a keyboard or piano? Try any other store, eBay, Meridian Music, Craigslist, Facebook marketplace, all easier to deal with than Northside. It feels a little guilty putting down a local business; but after a decade of sneaky games and pompous nonsense this feels right on. I highly recommend Kevin Cooney for tuning. He showed up and diagnosed my troubled treble keys and mended them without any obnoxious attitude. I waited for Northside to fix their own piano they sold me for a decade and some local guy named Kevin did it in forty minutes.