Dr. Bush succeeded in getting an embryo but failed the transfer. Progesterone levels were so…read moreoutrageous I lactated for a month after. My body thought I was pregnant. Progesterone in oil half life is 36 hours. Every check, even after lowering the dose by 1/3 was greater then 60ng/ml. They purposefully test in a way that you can't see how high it actually got. Feel free to do your own research about ideal levels day of transfer. (Between 20-32.5ng/ml) Then I'm told the level would be half of that by night time for a med that has a half life of 36 hours. Clearly math is not this clinics strong suit. Do your own research. His team then claimed my insurance didn't cover anything. I asked the office to print all of my bills and submitted to my insurance after the fact. Turns out my insurance covers ALOT. It's been two months and I'm still struggling to get refunds. Do your own research and don't believe what they tell you about your insurance coverage. Check yourself!

Update: we got our second IVF baby a couple months ago. Healthy little boy. We appreciate doctor…read moreBush and Nurse Amanda Cruz. They are both great. The entire transfer process was very smoothly and there was no complex on my pregnancy. I felt very lucky to have doctor bush and his crew for our IVF. Thank you!

After a very difficult experience at another fertility clinic, finding Dr. Surrey and CCRM truly…read morerestored my hope in the fertility process. Before coming to CCRM, I went through one full stimulation cycle and two failed transfers at a different clinic. The lack of professionalism, compassion and empathy, poor communication, and overall disorganization from the clinic leadership left me emotionally and physically drained. By the time I switched clinics, I felt defeated and skeptical that the process could feel any different. CCRM was night and day. From my very first interaction, the clinic ran with a level of precision, care, and professionalism that immediately put me at ease. Dr. Surrey and his entire team -- the nurses, phlebotomists, and ultrasound technicians -- treated me with kindness, respect, and compassion at every step. They made me feel seen, supported, and genuinely cared for, not just like another patient on a schedule. Under Dr. Surrey's care, I completed a stimulation cycle and a natural transfer -- something my previous clinic insisted would never work. Not only did I feel much better completing the natural cycle, but the entire process was smoother, far less stressful, and physically easier. I experienced fewer symptoms, less pain, and far less anxiety. Simply being at CCRM changed my outlook and helped me regain a positive mindset during a process that can be incredibly overwhelming. Dr. Surrey is exactly the kind of physician you want in this journey. He is extremely data-driven, thoughtful in his recommendations, and incredibly knowledgeable -- yet also easygoing, approachable, and genuinely kind, with a great sense of humor that helped lighten some very heavy moments. Most importantly, he cared not only about my success (which is, of course, the priority), but also about my overall health and well-being -- something that is not always true at other clinics. I have already recommended CCRM -- and specifically Dr. Surrey and his team -- to three women in my network, and I will continue to do so without hesitation. If you are feeling discouraged, unheard, or exhausted by your current clinic, know that a better experience is possible. CCRM sets the standard for what fertility care should be.

Billing is disorganized. After providing my insurance and verifying my benefits, they still charged…read morethe full cost as if I was self pay and never billed my insurance. While in their care I had a miscarriage and was told it was a "bummer" and was gaslit about possible causes of recurrent miscarriage. I was given incorrect information about SSRI use in pregnancy (I'm a psychiatric provider with a certification in perinatal mental health). I canceled future appointments and won't be recommending these facilities to anyone.

My wife and I have been working with an Eggceptional Match and we cannot recommend them highly…read moreenough. The have been fantastic on every level, both professionally and personally. Having had an unpleasant experience with another agency, we were referred to An Eggceptional Match, and from day one, we were guided through the process by Candi. Knowing how difficult this can be for couples, she put us at ease and was pro-active at every step, from choosing a donor, to the final retrieval, keeping us updated on a regular basis along the way. We never had to call to find out what was happening! We are truly grateful to Candi and her team for everything they have done to help us and are delighted to have welcomed our newborn son recently!

I am so grateful for what you have done for me! Thanks to your expertise I have a family again…read more After losing my only child and the fact that I am over 50 years old and from another country, there were a lot of uncertainties about my future. I was in panic mode by knowing to have a short window of opportunity to make this happen. You recognized my needs and welcomed me from the start. You allowed me to bring my own surrogate. As a novice you passionately guided me through this difficult journey like no other agency could have done. You educated me, you guided me step by step from the egg bank to the fertility clinic, you found me the best attorneys, and you explained the contract and legal aspect like no other. You worked very efficient to keep the time line with the pre-birth order and the appointment with the hospital and so on! You saved me tons of money with the insurance plans. You managed everything so well, that we didn't have to stress and we could enjoy to see the baby grow. Candi worked tired less for us and the surrogate for almost three years. Candi worked beyond her duties and never gave up on us. And Angela overlooked the whole process and made sure everything is going smooth. The bottom-line is, we had the chance to work with good people. The outcome was amazing! Last Christmas Eve, God rewarded us with a beautiful gift! We received a miracle surprise baby girl. An 8 pound bundle of joy. Where I go, people turn their heads and look at my super girl. I am a proud dad again thanks to AnEggceptionalMatch. I give them five stars because they are affordable, trust worthy, reliable, honest, timely, smart, strict, firm, experienced, focused and hard working women. I really believe that they are the number one agency in the world when it comes to surrogacy. I would highly recommend them to anyone!

They do not answer the phones. They do not return voicemails. They do not respond to emails. The…read moremedical care is subpar. The nurses do not know what they are doing, and apparently lack the training or oversight to know what they are doing. They make billing mistakes and are unwilling to discuss or correct the issues. They double the prices with no advanced notice. Run away.

The lengthy contract a person signs to be a patient of Denver Fertility Care states that if they…read morecancel their cycle they must pay a cancellation fee. Two years later, this clinic is still trying to get blood from a stone by demanding a cancellation fee when THEY were the ones to cancel! Moreover, they are withholding a large deposit they charged for services that my insurance company already paid for, like blood tests and ultrasounds, and also for things that I paid for, like medications. They are double dipping. They simply ignored complaints from Dora and the Better Business Bureau. As for fertility care, they're subpar. Dr. Albrecht is well past his prime and none of the staff has a shred of compassion. Read the negative reviews because they're telling the true story. If you're reading this, please save yourself the ongoing grief and suffering these people have caused me.

Would not recommend this physician. She moved from a different fertility clinic in Denver because…read moreher reviews there were horrible too. She is very cold, and doesn't seem to care.

Zero stars. After suffering infertility for over a decade, I'd hoped to finally complete my family…read morewith the help of this clinic. Instead, I endured a brief and demoralizing initial consultation with Deborah Smith via telehealth. This was followed, several years later, by being dragged through the courts over a consultation bill that my insurance would've paid for, had she and her incompetent staff submitted the correct codes at the time. Their greed and callousness is unbelievable. Smith is completely lacking in any empathy, sensitivity, or compassion. (She really should just retire.) Just read the many, many negative reviews here on Yelp to see that others agree with me. If you're undergoing infertility, I feel for you, so I don't recommend you waste your time, money, or bear your hurting heart to this heartless place.

Conceptions is the most incredible IVF clinic - definitely one of the best in the country, and in…read morethe world! Dr. Bush is a genius, and a very calm, steady figure, especially as the head of your IVF plan, as he was for ours. We came to Conceptions after years of infertility and recurrent miscarriages. After all the initial testing we decided to go with IVF as the success rates are very high here at conceptions. I almost didn't go through with IVF as the cost, stress of going through the process, and fear of it not working really weighed on me. Luckily, I didn't let that all stop me, so we went through the egg retrieval process. Dr. Chiang did my egg retrieval and I had pretty much no pain post OP - it went so much smoother than I could have imagined. (I was really afraid of having the retrieval and let horror stories on line scare me - lol!) Everyone was so kind and reassuring before and after the procedure. We had great success creating embryos, and after the first embryo transfer failed, Dr. Bush personally made sure he was there to do the trial transfer prior to the real one. He assured me the next transfer was going to work - and guess what - it did! We had a successful pregnancy and birth and the whole team - from IVF to transfers - made our dream of a family come true. I am so glad I came to Conceptions to go through IVF. I want to add that some people leaving reviews say they never saw the doctor but once or twice. While this may be true, please know that the doctors are working hard behind the scenes even when you're not meeting with them. They are creating your specially tailored protocol, going over your bloodwork and results, and making sure you are being taken care of. The IVF and transfer teams relay any messages from the doctors and are just as hard working too. Everybody at this clinic cares about you and your success. I have never had positive experiences with healthcare providers until I came to Conceptions. They make sure that you have the tools you need to have a successful IVF or transfer cycle, even when it feels so hard to go through. The doctors, the front desk staff, the nurses, the phlebotomists, the embryologist team, the ultrasound technicians, and even the billing department and financial coordinators all are kind, understanding, and thoughtful when communicating with you. I would choose Conceptions over and over again - they are truly a world class IVF clinic and I feel extremely lucky to have happened to live nearby and go through one of life's toughest medical treatments with these amazing medical professionals. I can't wait to come back in the future! Thank you Conceptions & Dr. Bush, for helping our miracle baby come into this world! You are a true blessing!

2ND UPDATE: // TLDR We attempted a 2nd IUI at age 43 for me…read more(first one was at age 41), and that one resulted in another beautiful baby girl. We literally were 2/2 on IUI. As with the first IUI, it involved very little medication. We are very thankful and blessed. Again, my Conceptions fertility doctor (Dr O'Shaughnessy) told me my eggs were no good and I wouldn't be able to conceive with my own eggs, but I really think she's full of sh*. UPDATE: // TLDR Conceptions advised against IUI, which is the procedure we wanted to undergo. They gave no legitimate reason, and I doubt the doctor even reviewed my previous records as she said she would. I had 2 failed IVF protocols here, the first one of which was an improper protocol (by the doctor's own words). I was told my eggs were no good and I needed an egg donor ($55K+), but I went to my original clinic in Arizona and got pregnant on first attempt with IUI with minimal medication compared to IVF. 2 MONTHS LATER. We are now the proud parents of a healthy, beautiful baby girl. This clinic definitely feels like a cash grab and I'm convinced the doctor we had is full of s*** and primarily motivated by money not results. IUI costs maybe $1K vs IVF which is about $10K-20K for most people, even with insurance.

My wife and I are currently going through IVF at ONTO Fertility after a disappointing experience at…read moreanother clinic and the difference is night and day. ONTO has been kind, calm, transparent and deeply knowledgeable. Dr. Smith is amazing- she is salt of the earth genuine and incredibly experienced. Her guidance is clear and calm and reasonable. Claire and the rest of the clinical team are sweet, warm, responsive, and incredibly informed. The embryologists here are also wonderful- their depth of knowledge and their openness has been such a gift. We feel like partners in the process and ONTO has given us back the confidence and hope we needed--we are so thankful!

if i could give this less than 1 star i would. my wife and i have been dealing with onto and…read moremultiple emails for our medical records and for out file amount of moeny back and they have delibertly not been responding or calling us back and outright scamming us at this point. if you overpay for something they keep an account of it and say they will pay you back when you close your account. we have closed our account or have attempted too and it has been over 4 months of constant emails and reaching out and deliberatly ignoring us. whoever runs their accouting department is very very scammy and scummy. please do not take your business here please go else where. as long as your spending money they will respond but the moment they will never respond. they also claimed services not used or perfroed on our insurance and we threatened to report and that was when they finally changed the charges. im so sick of this place and am planning on filing a police report at this time for theft.

I've only been going to see Kathleen for a month or so, but she is amazing. I had never done…read moreacupuncture before and I came in with an open mind to see what it was like and see if I wanted to continue while I explored fertility treatments, and I was a convert after one session. I've never done a Yelp review before, but honestly, she's just that great and if you think you want to give acupuncture a try, you really can't go wrong with her. She takes time to listen, is incredibly compassionate and has a SUPER CUTE DOGGO.

I started seeing Kathleen about a month ago and I am so greatful I found her. It is clear she is…read morevery passionate about helping people and takes the time to really listen. She has been helping me after my miscarriage to ensure my body is a state to successfully sustain a pregnancy. I couldn't recommend her enough!

The key word here is "Shady" ..... if your main goal is do IVF this place is for you! They could…read morecare less about patients or a word you say, their Main goal is to sell you on IVF and nothing else. After saying multiple times we're not interested in IVF just sorting out some fertility issues, that was never heard or acknowledged by the doctor just a HARD sell over and over again on IVF. So if you goal is IVF go for it, if your goal is anything beside IVF DO NOT go here.

The billing from this office is atrocious and I have yet to be able to get ahold of anyone to fix…read moretheir coding errors. They have instead threatened that I am now self pay and they will not do any further treatment without the deposits and payments in advanced. My insurance allows 3 egg retrievals as a lifetime max- I have had 1 and sgf has billed and been paid for all 3 exhausting my benefits and will not rectify their billing incorrect this issue. Nobody ever calls you back for help- this place is a scam if you're using insurance! The doctor and nurse I worked with were great but all support and admin staff are awful!