Dr. Millstein was very eager to perform joint replacements (knee and shoulder) without adequately reviewing imaging reports with me. It seems that his scheduler (not a physician) provides him with information that he relies on without verification. In one case, his assistant (Marianne) told me that my MRI only showed arthritis when, in fact, it showed significant injuries from a recent fall. When I attempted to discuss it further her comment was, "I'm not going to argue with you." Both physicians that I saw for second opinions did not think that replacements were indicated at this time. I'm so glad that I did not move forward with this practice. read more

The 1980s called, they want their God complex back. Please note that most of these 5 star reviews that I was also sucked into are all approximately ""one year ago"". So one year ago he had a rash of almost 25 people that couldn't say more fabulous things about him. Certainly not my experience. To start- the electronic data check in process is predatorily intrusive... It feels like they're feeding all the data into a central WBAN system. Upon arrival, after they were finally pleased with all my signatures and disclosures, 10 minutes passes while he's standing outside door loudly socializing with his assistants about his internet purchases. When he finally walks in and I ask him if he's going to buy the shoes, he gives me a snotty "I don't know, maybe". Contemptuous glare, zero apology. He then went on to behave like a slovenly teenager, angry that I had to nerve to point out I was running late. He made it exceedingly clear that he could care less about helping my painful medical situation and even interrupted the consultation to argue with me about how he had a right to be late & that I should go elsewhere. Arrogant, rude, disrespectful & made us miss the deadline for funding our Spacex ipo. read more

Dr. Millstein has been my husband, brother, nephew and many friends' go to doctor with all their shoulder and knee issues. Having recently been dealing with shoulder pain I opted to see him for some feedback. Everyone had told me what a great doctor he is but getting to meet him and seeing his bedside manner firsthand made me wholeheartedly agree with them. Dr. Millstein took his time to go over my images and reports and thankfully told me that all I need is Physical Therapy (not surgery) to get better. He was very forthright, knowledgeable and welcoming and encouraged me that I can always reach out to him personally should I have any questions or concerns. Dr. Millstein really cares about his patients. It is evident from the second you meet him that he really is there to help you and not push for surgery unless it's needed. It is not often that I meet a doctor who is not only skilled in his expertise, but also a very genuine and caring person. Dr. Millstein definitely fits the bill! P.S. Dr. Millstein recently moved his practice to a beautiful and stylishly designed office in Santa Monica with breathtaking views. Honestly, it was one of the most gorgeous medical offices I've ever seen! read more

Called today and spoke with Agatha. I have yet to see the doctor, but Agatha was just wonderful!!!

From moment one I was impressed with the Commons & Dr Eric Milstein due to his professional staff and their expeditious reply to voice mails. I had an incredibly painful shoulder and the staff worked to fit me in to Dr Milstein's busy schedule ASAP ! The Commons office is a very comfortable and inviting space--no hideous straight back chairs lined up in a windowless lobby ! A spacious area with various seating areas and a pleasant front desk staff. Dr Milstein himself is friendly, professional and direct. I have much confidence in his medical assessment and protocol for my very painful shoulder. After years with Kerlan Jobe (now Cedars) the circuitous phone messages to reach a human, the exorbitant wait times to actually see a Dr, the rushed brief visit once an appointment is secured with a doctor, Dr Milstein and his practice are a breath of fresh air !!! Also, very easy parking 100 out of 100 overall score ! P.S. I was even more impressed when the patient prior to me was a world renowned Doctor. read more

Nice comfortable waiting area Not too long a wait Friendly efficient welcoming staff Doc Millstein was great Parking easy also read more

Amazingly sweet staff.... On time and so helpful.,.... Dr Millstein is so wonderful and attentive, never rushed us! I seriously recommend this Dr read more

Was easy to make an appointment staff very friendly and helpful beautiful new office Was seen by Dr. Millstein shortly after I arrived not a long wait at all read more

Dr. Millstein covered all the necessary bases in regard to my postoperative care needs in his specialty of orthopedic knee surgery. He also carefully examined the x-rays that his technician had just completed, and told me that everything looked good. He also said after he had me bend my knees and do some setup and stand exercises that I had reached the point where I really did not need to continue with physical therapy for my knees on a professional level at this time, unless I wanted to. He did encourage me to keep being physically active. He also referred me to Dr. Eugene Tsai for the arthritis in my hands and left shoulder, believing that Dr. Tsai could prescribe some therapy for those issues. Richard Mast, Los Angeles, CA read more

The quality of care is unsurpassed, I had meniscus surgery on my right knee 10 years ago and my knee has been 99% like new! read more

Had such a great experience with Dr Millstein and his group at the Commons Clinic. Everyone was so warm, and also efficient. No waiting, no wasted time. And everyone is just very nice. Dr Millstein is SO knowledgeable. He took time at our appointment to explain everything including next steps and a potential treatment plan. Would highly recommend. read more

Very simply, he is the best in his field and is not quick to recommend surgery. He has been a patient for many years and is my go-to.

Very informative. Took the time to explain things in detail. Super person on top of everything else read more

Dr. Millstein is the absolute best in every way. He came highly recommended to me by many medical professionals and my husband who is also a doctor. He was extremely honest with me about my need for surgery and he was right. Everything he said came true about my knee and in the end I needed a procedure. I was extremely nervous about the whole procedure and he took the time to explain everything to me and calm me down. He had so much empathy and understanding of my fears and took the time to speak to me about it. On the morning of the surgery he came in prepared, on time and did a fabulous job. I left the surgery center walking and I am healing very well. I could not have asked for a better doctor. He is knowledgeable, smart, kind, honest, straightforward, experienced and talented. I highly recommend him! read more

I had a total knee replacement with Dr. Millstein in April of 2024 and he and his team are superb! They are great! Although the surgery itself was my most painful surgery, the process of my pre-op, the surgery itself and post op were fantastic! I need my other knee done and I will have Dr Millstein do the surgery!! His office staff are amazing! So helpful with everything! read more

Excellent orthopedic very patient and professional. Torn meniscus and rotator cuff consultation with him. Highly recommend.

I had a problem with my knee for nine months, and had been seeing another orthopedic surgeon who had misdiagnosed me. Luckily, I had the good sense to obtain a second opinion from Dr. Millstein. Dr. Millstein made a diagnosis in literally two minutes, and my knee was operated on about two weeks later. After nine months of walking with extreme pain in my right knee, I obtained complete relief in a very short period of time. Extremely grateful to be able to walk without pain, and extremely grateful to this excellent doctor, who did not even need to obtain any imaging studies whatsoever to make my diagnosis. As a doctor myself, my advice for anyone out there who is experiencing frustration with their doctors's diagnosis is to obtain a second opinion! Not all doctors know what the hell they're doing. And with medicine getting busier and crazier than ever before, and insurance companies less and less willing to pay for tests, outstanding doctors such as Dr. Millstein are becoming more and more crucial. read more

Dr M. ROCKS!!! very attentive and thoughtful. He, and his entire staff, are extremely professional. He has no interest in pushing a "surgery is the only remedy", recommendation. I never feel rushed! Very relaxed and practical. read more

I've been a patient of Dr Millstein for almost ten years. He's a brilliant and knowledgeable surgeon. Dr Millstein will keep you informed regarding your diagnosis and what path should be taken. Great surgeon, great guy! read more

I can't say enough great things, about this doctor, his staff and the surgical center, where he performed my rotator cuff surgery, in November. Incredibly humble doctor, who doesn't think he's God, but truly is, in his field. Should my husband, or I need (fingers crossed that we won't) knees, or shoulders, he's our guy. Fabulous personality, too! Thanks Dr. Millstein, so happy to be back on the court! read more

Dr.Millstein is a truly caring and knowledgable surgeon, incredibly supportive, personable and helpful in every way. He managed to get me in asap for a consultation and was given options to consider, making sure I would be comfortable with the next steps. The staff is very nice and professional as well! read more

Dr Eric Millstein and staff are #1. Being new to the area, I looked up reviews and was blown away from others talking about how great Dr Millstein and staff are. Dr. Millstein confirmed a torn ACL and was able to get me in for an MRI same day as we live 2 hours away from his office. Very knowledgeable, personable, and explains everything in a simple manner. Highly recommend Dr. Millstein! read more

Seems like all they care about is money here and not the patient. I don't have insurance so I was paying everything out of pocket. The consult was 500 which only lasted 15 mins, I get it he's busy. I was told the consult would last longer than that. I had some follow up questions after the appointment. To which I would have appreciated a phone call. But nope, the assistant told me I would need to make an office visit. Pay another 200 for 15 more mins of his time. read more

I visited Dr. Millstein for a torn rotator cuff and then two months later for a fractured kneecap. Dr. Millstein is incredibly knowledgeable and is conservative in his treatment. I've heard that surgeons are quick to want to perform surgery, but Dr. Millstein listened carefully, looked at test results and determined that surgery was not necessary for either of my injuries. His skillset is top-notch and he answers all questions without rushing you. His staff is also as phenomenal as he - they are very efficient, kind and follow through with all calls, forms, etc. If I could give Dr. Millstein 10 stars, I would. He is deserving. read more

Dr. Millstein did my reverse shoulder replacement of my right shoulder a one year ago. I have been so pleased with his work and how well my arm now functions. I can play pickleball again! He is very attentive, considerate, and helpful. I highly recommend him. read more

I am grateful to have found Dr. Millstein. He is great at explaining what is going on and is in no rush. I feel comfortable and well cared for. My husband is also a patient and trusts him as well. And..he is not quick to suggest surgery. I like that. Want to say his staff is friendly and very helpful. It is a smoothly run office. read more

Had a wonderful experience.As a doctor myself I understand how difficult it is to run a practice. I was so impressed with Dr.Millstein and his practice. Excellent in every category! read more

Although I haven't seen Dr. Millstein yet and I'm literally just sitting in the waiting room, I had to share my experience thus far with this unbelievable office. Three days ago I fell and broke my wrists, collarbone and a rib. After a quick ER visit, I was told to find an orthopedic specialist to determine what to do next. I called every office around Venice and unfortunately was rejected by all of them because "we don't take new patients at the moment"... I explained that I'm in incredible pain but no luck. Until I called Dr. Eric Millstein's office! The reception ladies were the sweetest and understood my situation and made a true effort to get me in ASAP. Insurance, payments and other items were far from being a priority. I felt like they genuinely wanted to help. The intake form portal and X-ray uploading platform were very user-friendly and it took me less than 5 min to complete it all. They booked me an appointment a week out but kept on updating me on cancellations. A day later a Susie answered my call and was able to squeeze me in to see the Dr. (I can't even describe to you how sweet and helpful this woman is!!) Schevobnn checked me in with the outmost professionalism and I'm currently waiting for the Dr. Highly recommended read more

Eric Millstein, MD - Cleanest office ever - Sports Medicine Near Me - Santa Monica, California

issue for months, asking friends and finding that in spite of successful outcomes noone was raving about their physician, I went on Yelp and found Dr. Millstein. I then received a separate recommendation from a nurse in another office - always a good sign. Both got it right. He was knowledgeable, personable, attentive and engaged. In other words excellent bedside manner. I thought I would wait to review him after my follow up appointment. The net net- my second visit was as reassuring as the first visit. It feels great to be in good hands. read more

Great experience with Dr. Millstein. I had a consultation for a knee replacement. Would highly recommend him.

Dr Eric Millstein knows his job well. And also he is very kind. To me, I believe him . And I like all the people who work for him

Would give this guy 100 stars if I could! Was referred by both one of my best friends and my son who is an insurance defense lawyer who uses both drs Kaye and Millstein as their ortho experts. Had rotator cuff surgery and was expecting the worst, given all of the people I talked to who had the same procedure done. Couldn't have been easier. Little pain and discomfort, but that should be expected why you get high quality care. Dr. Millstein was out of network but paid his fee in cash happily. I'm playing golf this weekend, 14 weeks post surgery. Dr. Millstein's CV is ridiculous, as are his doctor and surgical skills. read more

I recently had a shoulder surgery with Dr. Millstein l had spine surgery 9-2023 by Dr. Leonel Hunt helped 85% of issues landed on my feet no walker needed except to place things lesson shoulder pain felt like a walking miracle Dr. Millstein on February 5th 2025 did rt shoulder ball socket replacement etc the movement l woke from recovery l've been having complications resurfacing of neck symptoms something went left very scared of my new i dependence l waited almost 5yrs for maybe ruined l pray with begging tears all these nerve symptoms demished l had an appointment with Dr. Millstein 3-24-2025 letting him know the shoulder is healing well It's what's been happening from the moment l woke from recovery to date of how symptoms that disappeared from neck resurface abruptly and l ask how close was he to my nerves from my neck l put all my faith in shoulder arthroplasty reverse total/shoulder arthroplasty total l never would have guessed in a million years l would had ever been introduced again to these spine symptoms l'm so scared Dr. Millstein is a great person with orthopedic experience that's why l chose him my physical well being is my main concern excuse me people but my least concern are any quotation marks l did have both surgeries at Cedars-Sinai l been traveling there since May 2023 it takes almost two hours to get there l was not well at all and needed a Dr. to be up from due l knew l was goi going to die they save my life with that spine surgery and physical quality l'm still in shock this shoulder surgery l would have never guess l just wanted anyone reading this to pray for me these symptoms will subside read more

Wait time was too long. I was told "waiting fora room, but MD said he needed to talk longer with a pt. whose surgery did not go well. MD not prepared for the visit. Staff could be heard calling insurance companies and the name, address, birth date and phone number of patients could be heard, and I was sitting furthest from the front desk. This is a HIPPA violation! People coming in were frustrated as the data they uploaded prior to their visit was not in their charts. The office staff seemed disorganized. read more

- former high level athlete - baseball player - had shoulder surgery at the Kerlin jobe clinic. Found millstein : felt comfortable - with his prognosis. After surgery , several months, had a problem as it wasn't healing right and tough to walk- Acl reconstruction - Came to see him for follow up to discuss - he immediately placed it on me. I didn't follow treatment etc, actively taking notes- to protect him from litigation. Rather then offer to look at my knee. I had a surgery 18 months later- to fix the issues, he must have missed. Nice guy but more concerned about the dollars - then his work or patient satisfaction. read more

I never followed up my review with an update, so here it is. I healed up great! The doc said I'd have 90% of what I had before, I actually think it's closer to 97%. There's a bit of pain if I really push my movement to the outer limits, like reaching way past overhead to the far left, but I have to try really hard to feel any pain. Super happy with the surgery. Here's a couple of tips for anyone that goes through this: 1. Follow aftercare instruction to a T. Be extra conservative. 2. Use the ice machine in your shoulder as often as recommended. 3. Try to wean off any pain medication ASAP so you don't get hooked on it. I was done in 3 days but kept taking the Toradol. 4. Expect to take a year or maybe a bit longer to be totally healed. Even then there may be some pain for awhile. This is NORMAL. Even a couple years is no big deal when you consider the pain you were in before surgery. Ok. Those are my tips. One more thing. When in his office he took an MRI of my left shoulder, even though he worked on the right. He said my acromion was getting long and going to likely start causing me pain. Well guess what? He was correct. I just had an MRI and will send him the results. I've been in pain for a few months and most recently I've experienced tingling in my left shoulder. Neck has been hurting too for around 8 months. So... I'll keep you posted. James :-) read more

A bit frustrated by the office as I scheduled an appointment 2 weeks in advance and was told my insurance covered my appointment (Anthem EPO; just FYI, they do take PPOs, but not EPOs), and I was not notified until I arrived that my insurance would not cover the appointment. I should have confirmed with my provider, but it's hard not to trust the people with experience at the front desk. Nevertheless, Dr. Millstein still saw me and didn't charge me. I only had a minor tendon injury in my foot, so it wasn't much to diagnose and for him to give me some basic advice, but I still found the fact that he would see me despite the mistake a sign of good character and a good doctor. He also offered to look at a list of orthopedists my insurance covers (from the Anthem site) and give his rec, something I thought was a good way to make up for the mistake. These things happen, and I think it speaks volumes as to how this practice is run that they did the best to accommodate me despite the confusion of our insurance system in this country, hence the 5 stars. read more

Best Orthopedic surgeon I have ever had the experience of being treated by! From the moment I called to make the appointment and spoke to Beth, until I left the office. Dr Millstein was down to earth, honest, professional and straightforward with me. I am in my 70's, have travelled extensively my entire life, so I've had a lot of experience with many types of doctors, with several broken bones in my life, I speak from experience. I highly recommend this wonderful surgeon (also the reviews demonstrate this along, with some of his previous and current patients with whom I spoke) And of course, it all trickles from the top, suggesting that every staff member in Dr Millstein's facility followed suite, all being kind, professional, efficient and caring. I had a torn rotator cuff and 3 out of 4 shredded tendons in my right shoulder. No more! So, in conclusion, go to the best orthopedic surgeon and staff I have ever encountered, Dr Millstein and his staff will put you at ease and change your life for the better, forever. read more

So back on January 1, 2013 I fell while ice skating for the first time. It was extremely painful and my leg twisted strangely underneath my back. Sounds like it hurt? Yeah, to say the least it did. I'm not a complainer and passed it off as a reeeeeeallly bad sprain. January passed. February came and went. March came and went & I still had considerable pain just walking. Turns out I did a bit more than "just spraining" it. So I sought the professional evaluation of Dr. Millstein. I am glad I did, we did all the necessary testing and diagnostics. His professionalism is only exceeded by his wonderful personality. He provided a Physical Therapy script and as I write, my ankle is much better than it was a few weeks ago. Thank you! read more

Taking a moment to say "Thanks so much" to Dr Eric Millstein and staff for getting me in for a same-day appt!!!! Dr Millstein is a really great doctor... I'm not in pain this morning read more