Dr. Rand was my physician for many years. A more caring, dedicated, and knowledgeable physician I…read morehave yet to meet. Unfortunately, I could not take him with me when I moved to Washington five years ago. Thank you to the staff who got my records to Harborview, etc.

Dr. Rand is truly a remarkable doctor. I first saw him when I was admitted to the hospital after…read morefailed outpatient care: four weeks of IV antibiotics that were ineffective in treating my severe cellulitis. Furthermore, I'm a hard stick. A REALLY hard stick. Two days into my first week of infusions, the hospital recommended a midline which ended up failing due to dvt, and I ended up having to get a PICC line put in just to be able to administer my antibiotics. No other doctors could figure this out and it perpetuated for almost six weeks.....and Dr. Rand and his elegant medicine cured me in 3 days. Then, when I ended up leaving the hospital AMA (due to a bad nursing interaction) i couldn't get my own primary care physician to remove the line, or even call me back for two weeks. If I hadn't known all the risks and care for that particular kind of line, I easily could have gotten EXTREMELY ill or even died. My insurance finally approved me to go to Dr. Rand for follow up care, and the office staff called me back to confirm my info and make an appointment for the next available day.....they did bloodwork, and painlessly pulled the line the same day. I am extremely impressed with him AND the office staff. I wish I could make him my primary care doctor! Thanks for everything.

I'm writing this from my hospital bed. Dr. Milefchik is absolutely amazing. He's been treating me…read morefor 4 months for two different diagnosis. He's thorough and listens patiently to everything I have to say, and answers my thousand questions one at a time. I couldn't have chosen a better doctor for what I'm going through. The Doctor is in the house!

Dr. Milefchick saved my life…read more I had two near fatal deaths in the hospital from different forms of lupus flares, sepsis from the centralized catheter that was removed on my birthday. My lungs had collapsed and a code blue was called on me. The technicians and nurses were frantically running around me and told me I went unconscious. This was the beginning of my second Lupus-Induced hospitalization. While I found out later how other doctors told their nurses how I 'was a goner", Milefchick stayed the course despite me being in the ICU (intensive care unit). Dr. Milefchick is one of the very rare doctors that understand my lupus, and me. He is truly kind, authentic and empathetic. This doctor LISTENS very WELL, does not minimize my situation and circumstance in any way and does not cut you off mid-sentence. The reason I say this because several doctors constantly minimize your lupus symptoms and many think it's 'all in your head" and tell you some version to "think more positively" (if people got lupus from not "thinking positively" all the time, trust me, EVERYONE in this world would have lupus). Additionally, many doctors contain a vast amount of knowledge in their minds, but lack the Wisdom of applying their knowledge accordingly to different situations. Thankfully, Milefchick has WISDOM too. Milefchick in another way of saying, acknowledges the TRUTH of the severity of my condition and never cajoles me to 'reconsidering' the truth of it. He also acknowledges in both verbal and non-verbal communication that I am indeed a fighter, which is not as common as one would think while being up against the degree I've had to suffer from lupus. While the average doctor cares not, Dr. Milefchick exceeds all expectations in his words and actions, and it shows. I know this doctor's schedule fills up a great deal but give this person a chance. In this case, it is worth the wait. He will spend the quality time with you which you deserve. At the very least, this man won't rush you out the door and finish your sentences for you.

The scheduling staff is completely unprofessional and could use a phone etiquette course or perhaps…read morejust quit if they hate they're job that much. I spoke to two different women on the phone both who were extremely rude and gave me the run around before they would let me book an appointment one of the ladies was so rude I requested to speak to the office manager and she stated she was "not in" when I asked to be transferred to her voicemail she goes um ya I guess and surprise surprise she didn't transfer me she just transferred me to the other lady I was talking to from the beginning. SMH I wouldn't recommend this office if their front staff acts this way before you even get an appointment, zero compassion, common courtesy, and not helpful at all. I've been to this office years ago and they definitely have changed for the worse.

I arrived at 9:30am for a 10:00am appointment. This office has 6-8 doctors on the name plate…read moreoutside, but when I enter there is only one other person in the waiting room. I'm thinking "hey, this might just be a breeze thru"... WRONG!!! I fill out those redundant medical forms and wait. Hang on the waiting room has activity at about 9:50am. A lady walks in and stated she was there to see my same Doctor. At 10:02, guess who is NOT called back to be seen... Yup! Me! It's now 10:30am and I'm still waiting to be seen. 10:35am and I'm called! Uneventful visit, not worth the wait. Now food for thought. Medial (and other groups for that matter) are increasingly advertizing a fee to cancel at last minute. Opposite to that, should there be a "rebate" if you are not seen in a timely fashion? Think back in college... The 15 minute rule. If the professor didn't arrive in 15 minutes of scheduled start the class would be dismissed. I'm thinking along these lines for the medical field and I'm not talking a supply of samples or coupons, I'm talking cold hard cash! Ah, who am I kidding. This will never happen, much like my chances of coming back to this office.

I've been going to Dr Milefchik since 2008, when he was in the old medical towers next to Torrance…read moreMemorial. I love the office staff and Dr Milefchik is amazing, everything you want in a doctor, considerate, caring and efficient/effective as well as versed in ID medicine. My mother was in Torrance memorial at least once a month or every other month. I would often see Dr Milefchik making rounds even at 9pm, now that's dedication. I'll give Dr Milefchik 5 platinum rating. My fav Doctor and office of all my many that I see.

If you actually sick go elsewhere. Their lack of responsiveness is so poor - my husband has been…read morewaiting for results of blood work that they've been sitting on for over a week and MRI results while he is in horrible pain daily. You can call, email over and over with no response- we are still waiting. Just horrible. Do not go here.

This doctor prioritized hospital bureaucracy over my wife's safety and approved an unsafe…read moredischarge. She does not put patients first -- stay away.

I don't even know where to start.i have been seriously coming up on 4 years of being sick. The only…read morereason I'm alive is Dr Rieg. No exaggeration whatsoever. This incredibly humble man pours 120% of himself into every opportunity. He worked so tirelessly to get me well and now it's so very hard to lose the bond that grows between 2 people in the midst of insanity. Dr Rieg is brilliant, he is passionate he is compassionate...I lucked out to get him assigned from the start- I hope you never need him but if you do, please smile- that's what this is for.

Dr. Lillian Chen has been an incredible and attentive primary care physician for my father. She…read moreconsistently takes the time and care to help us work through both major and minor health issues with thoroughness and compassion. Dr. Chen has gone above and beyond in securing timely prior authorizations and coordinating his care across specialties, which has made a meaningful difference in his health journey. She is exceptionally responsive on the patient online gateway, always addressing questions and concerns in a timely and thoughtful manner. Even when she is away or on vacation, she ensures continuity of care, and we never feel that my father's health needs are left unattended. We feel very fortunate to have Dr. Chen as my father's PCP, her dedication, responsiveness, and genuine care are truly outstanding.

Dr. Chen is the best primary care doctor I've ever had. She is thorough, smart, and genuinely…read moreseems to care about my long term health. Her office staff is also excellent. I can always get a live person on the phone for urgent matters, they have telahealth options available for many routine matters, and their UCLA Medical nursing and support staff is top of the line. Also love their MyChart app! Makes scheduling and payment a breeze, and keeps all my medical records in one safe and easy to access location.