Just got back from picking up my glasses. It was nothing like the eye appointment I had two weeks…read moreago. I was snapped at for not signing in (I didn't know). I was told to go sit in a room with another person and we read a sign that said that warranty work would cost a minimum of $25. I asked about it and was told by one of the employees that she couldn't explain it, and she didn't agree with it. A man came into the room and we asked him. He couldn't explain it either. I asked how they could charge for something they couldn't explain. I said it sounded like a "PFP" pure freakin' profit. I guess I need to find another eyeglass place, I mean, if they can't explain the charges to you, why buy from them?

Much better than the run-of-the-mill chain eyecare places, staff were friendly, personal and…read moreefficient, place also looked very clean and well decorated. Pricing was also fair as well.

I recently moved to Biddeford and needed a new eye doctor for an annual exam. Maine Optometry was…read moreconveniently located, I parked right on the street outside of the business, and was promptly seen to once I checked in with reception. Everyone was super friendly and the exams were fast, painless and the technology seemed very cutting edge. I was happy with the service and the results and have made a follow up appointment to keep up on my regular eye health. If you're looking for a new optometrist, give this business a shot, I had an excellent experience.

Staff is very nice and helpful. Exams are thorough and they have a good selection of eyewear.read more

Every staff member was amazing, very knowledgeable and capable providers. I love Lauren!read more

For some reason, finding quality eye doctors in the Southern Maine area is a task. Having been to…read moreone eye doctor for about 7 years, I was hesitant to go somewhere new, but I am SO glad I did. I ended up coming across Beacon Eye Care after my dad came here and sang their praises. I scheduled an appointment and from there, it was magic. When I walked into Beacon Eye Care (which literally looks like a house), the woman at the front desk was incredibly nice and the place was pretty empty, which is also something I could appreciate. I was then welcomed by Dr. Lauren Boutet, who was such a gem of an eye doctor. I talked to her about some eye irritation I had been having and how my other eye doctor kind of dismissed it as dry eyes. Lauren took the time to figure out exactly what was going on and it turns out, I have an intolerance to some contact solutions! Ever since she diagnosed this issue, my eyes haven't been irritated and they are feeling great. She also went through my eye exam and she was incredibly patient and really put me at ease. I honestly HIGHLY recommend Beacon Eye Care and definitely will be a faithful patient of theirs.

on Tuesday I made appointment for thursday Nov 19 at 4pm. When I get there they tell me that no I…read moredon't have an appointment. And they'll schedule me for January. NO THANKS

Dr . Doiron Is friendly and answers all questions regarding eye condition plus vision . The staff…read moreis friendly and the examinations are quick . The glasses or contacts can be ordered next door or a prescription can be obtained for your needs.

My glasses entirely broke, unwearable, during a vacation in the area…read more Half blind without my glasses, I got a ride to Associated. They were able to switch the lenses into a pair of sunglasses I still had, that were luckily an identical frame. They also helped make sure I had sunglass clip-ons to use until I could get a replacement. The place was clean, well staffed, and they provided absolutely fantastic customer service. Highly recommend for any vision needs.

Previously reviewed my Jun 2025 eye exam experience at Associated Eye Care. Today I visited their…read moreoptical shop with my script, and it was an equally great experience. I was directed to a large selection of frames to start picking on my own. But then Tami joined me & added a few more frames for consideration. With her optics & shop inventory knowledge, I chose two new pairs. Couple days later, I brought in a damaged pair and Tami was fixed them same day.

I am giving Family Eye Care a Five Star Rating! I have been…read morea customer for 3 years now and always look forward to my appointment. Dr Kandra is so nice and knowledgeable.. she listens carefully to my concerns and always has a plan laid out for me. Scott and Jonathan are great too! They make me feel so special when I come in and are helpful with insurance concerns as well as helping me find new glasses! Ohhh and the glasses!! Can I say the best selection ever!!!! I love being able to reach out and having a person to talk with about my glasses and when I say on mine.. yes, I did‍ I had a new pair in no time!! 5 all the way!

Family Eye Care is a great place for your optometry needs. Since the Connell's retirement, Juliann…read moreKandra has taken over the practice, and she is such a gem. She is incredibly nice and makes you feel comfortable about getting your eyes checked. My four stars are solely directed towards her and her work. If I were to rate my overall experience, I would probably give it three stars. The woman who takes you for pretest before your examination, I forget her name, is slightly rude. For instance, when doing the pressure test, I have a really hard time keeping my eyes open to get an accurate reading. When I went today, she had to retake the test numerous times and I could hear her heavy breathing and annoyance each time, which didn't help an already stressful situation. When she asked me questions, it felt rushed and like her mind was elsewhere. It just made for a stressful experience. Lastly, when ordering contacts or trying to schedule an appointment, it can be a challenge to reach them, and even after leaving a voicemail, sometimes you don't get a call back. Overall, the service of Juliann trumps the lack of customer service from the other workers, which is why I rate it four stars. If they could fix some of the those bumps, Family Eye Care could be really, really great in all aspects.

My husband and I both had cataract surgery recently at Eyecare Med Group in Portland. The staff was…read morevery accommodating to our needs and provided wonderful care. Dr. shah was very caring and answered any questions that we had. We both had a very good experience . I would recommend them to anyone looking for cataract surgery.

Update: shortly after posting my initial review, I was contacted directly by customer care…read morerepresentative who personally promised to get it straightened out. She explained there was some confusion because my practitioner had also gone on an unplanned extended leave. Which could account for some of my experience, but not quite all of it. Anyway, they took fantastic care of me after that. We finally did the tiny corrective procedure I needed and the doc was not shy about scheduling as many follow ups as remotely necessary. I even canceled the last one since everything was fine. I've been happy with the results since. Should have amended this a while ago. Bottom line: I'm glad I did it, but I can't give full marks because of my particular extended experience that probably isn't common.

Jo helped us out with seeing just my daughter with her being the only person in the office couldn't…read morehave asked for a nicer person

This place infuriates me…read more The last two/three times I've gone to them, had my contact exam, and ordered contacts, I've been very low on contacts and let them know this. I also haven't had a car. So, I pay an additional $9 on top of the crazy contact cost to have them shipped to me. Every single time they've told me to expect them to get to me in 4-5 business days. And every single time, it's two weeks later, I'm out of contacts, and I don't have them yet. The first time I called asking, they said whoops, they've been sitting here for a week and a half. They finally shipped them and I got them a couple days later. This time, it's been 15 days. I called at day 13 asking what was up. They put me on hold, then straight up lied to me and said they were out for delivery and would be there in a few hours. Two days later and they're nowhere to be found. No updates. I'm paying $9 for shipping and the contacts sit there for weeks until you literally call them and ask what's up. Now I'm out of contacts, and very frustrated. I know this is basic, but what the f***? These are my eyes! And these contacts cost an arm and a leg!!!! Do better plz. Sorry

I'm delighted with my experience at Harbor View Eye Care! From the moment I called to make an…read moreappointment, I was met with the kindest staff. I was very impressed with how organized they were -- I received all the paperwork digitally beforehand, so during my appointment I just checked in and was quickly seen by the doctor. Just as impressive was the fact that they are well-staffed. The level of professionalism at Harbor View Eye Care is phenomenal. Dr. Burrill was the absolute best. She took her time during our visit, asked many questions, and truly made me feel at ease. The rest of the staff was also kind and respectful. I ordered my new glasses from them and within a week I got a call saying they were ready to be picked up. So glad I found my new eye doctor!