Our fence turned out beautiful, and Ergeon was incredibly responsive and always available to answer any questions along the way. We had a fairly large project involving a few neighbors to replace our old, falling-down fences. Ergeon handled all the coordination seamlessly, keeping everyone in the loop and making the whole process feel easy. They even completed the entire fence in just one day, which was such a relief, since we didn't want our dog cooped up inside for weeks. Overall, we were happy and recommend them! read more

Highly recommend this company for fence work. The quote was fair based on average estimates for my area and fence type. FAST scheduling and completed in one day. Beautiful fence. My estimate was for single lattice but they gave me double lattice to match the existing fence read more

Ergeon - Fences & Gates Near Me - Sacramento, California

Easy to work with, great communication and great workmanship. Got the job done quickly and looks great read more

Ergeon - New fence - Fences & Gates Near Me - Sacramento, California

If I could give them less than 1 star, I would! This is literally the worst experience I have ever had with a vendor of any kind. I signed a contract for a fence and gate with Ergeon and unbenownst to me, a 3rd party installer, AMG Fencing, arrived to install the fence. The crew they sent lacked overall knowledge and care and were sent with less material than was needed to complete the fence. It stands to reason that you would bring extra material so that boards that are in unacceptable condition are not used on someone's fence, but that was definitely not the case. They cut up boards to piece together two fence boards and planned to leave them that way except for the fact that we saw them on the final walkthrough. The pressure treated used was in horrible condition and over 1/4 of the fenceboards were in horrible condition. It is a board on board fence and the workmanship was trash. Nails were haphazardly driven through cracking fenceboards and rails. The final product is a joke so I refused to sign off. I was contacted by the "project manager" who didn't even contact me to check the work, only to set up the next job of staining that I had contracted. I informed her that I was not going to sign off as the fence condition was unacceptable. The foreman for AMG showed up the following day unannounced. Replaced the pieced together boards and planned to just leave. I caught him and did a walk through with him explaining my concerns with the workmanship, which he completely blew off. I chose this company because they built our neighbors fence last year and it looks great so I asked him to go look at their fence and compare it to ours. His answer was that he should just come back and replace the PT cap rails with Redwood and call it good. First, that's not what I ordered and second, that is literally not the problem. The whole fence is the problem. He was condescending and dismissive even telling me a story about another customer that he "proved wrong" with his many years of experience. I told him that I would contact Ergeon and speak with them. I took 30 pictures of the poor fence work and sent them to Juan in the Escalations Dept (sad that they need one). At first, he seemed like he was going to take care of it. This was the Thursday after the fence was installed on Tuesday. I didn't hear from him at all after that. On Monday, a crew from AMG showed up with redwood cap rails on their truck and said that they were there to "do repairs". I told them that I had not heard that they were coming from Ergeon so I can't have them working. They called Sergio, their boss while I called and left a message for Juan at Ergeon. He called back and said that they should not have been there and that is not "how they do things" and that he would contact them right away. Another knock on the door and the crew said that they have the material to do all of the repairs and were told by their boss to complete them. I said, again, no you don't have material to do the repairs, I can see what's on your truck and I cannot have you working without Ergeon and AMG being on the same page. They left and I immediately received a message from Juan at Ergeon asking me to let them do the repairs and stating that he assured me that they agreed to go purchase any materials needed. I said, sorry, but I sent them away already. Maybe communication should be better on your end! This whole week has been a back and forth with Juan who does not seem to have any knowledge of fencing and continues to defer to a 3rd party contractor with a poor attitude towards customers. Juan says that AMG can come out and assess, purchase the adequate material and do the repairs on Friday, May 22nd. What kind of service do you think I will be getting on the Friday before a holiday after this back and forth??? I will be escalating this issue farther up the chain today, but it appears to me like this company is compartmentalized purposefully to run customers around until they get tired of fighting and pay the bill and keep their crappy fence. Unfortunately for them, that will not be the case here. I have been in customer service in some form all of my life and I will not tolerate a 40 million dollar company taking advantage of customers. Ridiculous! I caution you to stay clear of this company! read more

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Angelica was very helpful and knowledgeable. Took her time to give us various options and explained their process thoroughly.

Fast, professional work. They let me know everything I needed to know in advance, which helped with the progress.

Comparable to trying to purchase a car-high pressure sales-"this price only right now-if you contact us later the price may not be the same". Asked for a email follow up on written estimate for follow up -none received. Bad sales technique for a fence??!! Really-no thank you. Complete waste of time. read more

I love our new gate! Quick and easy to deal with. From the quote process to the build out. Very professional and by the book. read more

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What a great experience. Everything was easy from the quote to the installation. We got multiple quotes and they were the best value for the quality of service and fence that we purchased. We have already requested another project with them. I highly recommend this company. read more

Ergeon - New gate and hardware. - Fences & Gates Near Me - Sacramento, California

This was a video appointment and I'm not very tech savvy. After getting connected, it was great. I was able to walk around my property to show them exactly what I needed. Was given a quote while on the video call. Staff was very pleasant read more

Talking with Erika was great! She was friendly, professional, detail oriented. Answered all my questions. Great Customer Service.

Great fence company! Detailed and precise with their work and estimates. Fence turned out great!

Excellent Installer was truly professional knew exactly what he was doing and constructed a beautiful fence. read more

I gathered a few quotes for my fence. One from a colleague whom I know does good work. Another from the person doing the fence on behalf of my neighbor. The first quote was very high and might reflect the distance his crew would have to travel. The one from my neighbor's fencer was reasonable. The Ergeon quote was $8k under the first quote and $3k under the second. I would usually go with a middle quote, but I decided to go with Ergeon because the reviews appear to be good, the estimate was thorough, and there is a 7 year warranty which few other companies can match. They came out within days of accepting the quote, reviewed the property, took care of permits, and I had a new fence 2 weeks later. They were professional and courteous from start to finish. It took them one day to remove and replace 150' of fencing, with only a few extra hours a day later because the heat was so bad. That's impressive! read more

Ergeon - The new fence. This is about as cheap as you can get. Still redwood, and pressure-treated frame. It's 90' and very even. - Fences & Gates Near Me - Sacramento, California

Installed a shared fence for two neighbors and me. Slight miscommunication at the outset, but all was resolved. Good work. Polite crew. Would recommend and would use again. read more

Ergeon did a fantastic job putting up our fence. We called several places looking for a free quote and not only did they have the best price, but they also did a digital video with us beforehand, so we could see what our fence would look like. Three guys installed it in 4 hours. We live in a mobile home community and have to follow their 4 feet rules and guidelines, and they worked with us to make sure we were in accordance with their policies. The fence looked great and we were very satisfied with their work. Would recommend. Thank you! read more

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Alejandro is very responsive and easy to work with. He made the decision making process easy.

I went through Lowe's to get my fencing done, and they set me up with Ergeon. They rescheduled with me 6 times though I was charged the full amount before anyone came onto my property. I called Lowe's to let them know what was going on and I would be requesting a refund if they did not show up for the final rescheduling appointment. Lowe's was not happy they rescheduled that many times, and advised me to cancel the service, so I did. I now have to wait several days for my $2000 refund. I recommend a more reliable service to anyone looking to have their fence installation done. read more

In the process of remodeling our backyard we needed a gate replaced as well as a fence with a gate built. It was easy to schedule an appointment for an estimate - during which the gentlemen we worked with was very helpful in reviewing gate/fencing options and helping us to design a beautiful, affordable gate. We received a quote very quickly and were able to schedule the project in a reasonable timeframe. The installation went well and we were happy with both the price we paid and the finished project. Communication with the company was excellent. We would be happy to do business with this company in the future. read more

Great communication and customer service. Price was very competitive. Very pleased and will use them again! read more

Ergeon - Fence - Fences & Gates Near Me - Sacramento, California

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I spoke to the rep Mel and and first I was skeptical because the first contact didn't go so well for the communication just stopped. I waited a day and in the mean time searched for other options and was not pleased at all. So I took a chance and contacted Ergeon via Thumbtack and was glad I did. I was immediately in contact with Mel once again. He guided me via a conference link took take a video of the fence that I initially needed replaced. Then I started asking questions and he answered all of my questions (even said they were good questions) and made his recommendations which made sense to me. Mel was patient, professional, friendly and knowledgeable. He had a complete measurement or the fence and it was all over video. I was so impressed by him that I decided not to wait until I needed the other fences to fall apart and gave him the complete job! Now I won't have to worry about my fence for years to come and can feel secure knowing my dog and family can use the backyard with no harm to them. More to come once the job is finished... read more

Great communication with Guy. Guy was prepared to speak with me and was very thorough. I spoke to my husband who had a different idea of what direction he wanted the fence to go. Guy drafted a new quote right away and it allowed me to make the decision to hire Ergeon. read more

Very professional, fast & exceptional workers. Very impressed and will be referring to all friends and family. Thank you!

I hired Ergeon to replace our back fences. They were very patient and adjusted our quotes to accommodate the neighbors requests. They work was done in one day. They arrive a little after 9 am and were done before 3pm. All the other companies I received quotes from had a 5 day installation timeline and when you have dog, you cannot have an unsecured yard for that long. The fences are beautiful and I am very happy. I wi definitely use them for future projects. read more

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What an awesome fencing company. Great customer service from the project intake representatives (Katherine & Maria), project manager (Omar) and installer (Alfredo). They were all very professional and walked me through the entire process from start to finish. This is the second time I used them and had the same great experience as the first time. Quality of their work and finished product is exceptional. Pricing was competitive and fair for my project. Kudos to the entire team at Ergeon....!!!!! read more

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Still waiting on warranty department to get back to me about repairs to substandard work. Just stay away! read more

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There were a few hiccups along the way, but Daniel, Miguel and Ergeon came back with outstanding customer service! The gate will hold up for many years to come and I appreciate their efforts. Given my total experience with Ergeon I would recommend them. read more

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Did a great job, most impressed with the great communication with the project manager

Very good communications and use of technology to keep me up to date on my project. The PM walk through was quick and scheduling was fast. Ty to friendly installers. read more

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Ergeon staff did a fabulous job on our new fencing. It was a very easy process from start to finish. We appreciated all the time Sam and Ale spent with us going over the designs and options. The quotes also came in under what we were previous quoted. read more

Ergeon - Backyard fence - Fences & Gates Near Me - Sacramento, California

Very good work, done even quicker than quoted. Good communication and the fence looks very nice and feels sturdy.

When I was getting fence quotes George made great suggestions to save me some money. Other companies were not helpful at all. Definitely the best quote I received for a fence. I opted to go forward. There was good communication throughout and while I had some concerns about the job they came out and made it right. I'm happy with the job at the price I paid. read more

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A tree had fallen on our house and had taken out part of our old fence. My neighbor and I decided it was time to replace the whole fence. We had to replace 105' of fence that has a fairly good slope down which provided some challenges. I called a few places and decided to go with Ergeon. I liked how they were able to provide an estimate via a video call. Price was fair and they were able to finish the job in one day. I was impressed. Our project manager Omar was very responsive and the job was done well. I'd use them again when it's time to replace another fence. read more

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The quotes are good, and the contractors they sent did decent job, so pretty happy. Ended up using them 3 times for 3 different sides of the yard. read more

The whole entire process with Theon went very from the time we made initial call till finish was finished.The installer came out on time with everything he needed for the job.Manuel was very knowledgeable on the work he did and answered every question with professional manner.I would recommend Ergeon to my friends.The installer Manuel brought out the best looking Redwood material no blemishes in wood. read more

Ergeon - My backyard fence - Fences & Gates Near Me - Sacramento, California

Ergeon did a great job setting up our job. Daniel Villegas was very professional. Returned phone calls/ emails.Eng Fence out of Sacramento did the work very professionally done I'm really happy with this job thanks to all. At a affordable price read more

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A great quality fence for the price quoted. Tear down and installation was quick (two days total) despite some unexpected issues. I would definitely recommend Ergeon and consider using them again in the future. read more

Ergeon - Fence before and after. - Fences & Gates Near Me - Sacramento, California

The whole process made the experience very simple to have the fences installed. I also appreciate that the fence installers had a good attitude. The video call was convenient for capturing the fence quote also. read more

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Ergeon did an amazing job installing my fence i absolutely love the picture frame style our neighbors were very happy as well. It literally only took them about 7 hours to install in 1 day im amazed !!!!!! Can't wait to paint the fence a nice wood stain color . read more

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Wanted to share that the fence is not good. If the screws get stripped you can't reattach the gate. So now I can't close my gate because the wind ripped it off. Terrible value for the cost of this. read more

Ergeon - Gate ripped off - Fences & Gates Near Me - Sacramento, California

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