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    Ergeon

    3.3 (26 reviews)
    Open 8:00 am - 8:00 pm

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    Response time

    10 minutes

    Response rate

    95%

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    Joann B.

    Piss poor service and work! We contacted Lowe's for a fence install, they use Ergeon in Philadelphia for their installs. We called Ergeon and had a video call scheduled. They never called. 40+ mins later we got an email saying it was cancelled. We tried to call them a few days later and were told nobody was available to take a call by a lady who answered the phone. We then received a call almost a week later from them apologizing and made another phone appt. It went through and we set up a time for an installer to come out and take more measurements. We received an email from Lowe's with a different time so tried to contact Ergeon. We tried to call, no return call, messaged them 3 separate times over two weeks with no answer. Finally a guy responded and said he would contact us in about an hr. No call. We finally contacted Lowe's and they contacted Ergeon who finally called us. The guy who called was rude saying well I was dealing with other customers. We told him all we asked was for a confirmation time since we received conflicting info and all someone had to do was send us a 10 second text confirmation the time. The installer came and was nice but he was from another co that Ergeon hired, Innovation Fence. The fence finally got installed, we were charged $350 to remove some dirt, but everything looked ok. About a week later we had some wind, nothing crazy, and a whole section of the fence blew apart and two of the caps were also blown off. Innovation came out and fixed the section, which he cut too short and he didn't notch. A few days later, another pole cap was gone. Then again, there were 3 caps blown off. We are running around to our neighbors like morons asking if they have our fence caps in their yards. We ended up having to buy several online and using silicone to hold them all on because we couldn't get anyone to respond to calls until days and days later. This is what we the customers had to go through less than 3 weeks after having a $15,000+ fence installed through Lowe's, Ergeon, Innovation Fence, and some other guy Innovation hired to dig holes!

    Leo V.

    We went with Ergeon recently to replace our backyard fence. The beginning (asking for quote) to end (fence up) was a 3 week process. Our project manager Daniel was extremely responsive through the entire time, and really took the time to talk us through all of our options. The fence team (Javier and Felix) were great as well. They showed up right when we expected them to. They were both very friendly, professional, and easy to work with. We had a few last minute change requests, and these two incorporated them with absolutely no issue. They also left the work area spotless! While I hope we don't have to do any additional fence work in the near future, if we do it'll be with Ergeon again.

    Day 3

    If I could make that one star a half instead I would. The first time I dealt with these guys were great. Absolutely no complaints. But the second time was terrible. Guess came out with less than half of the materials needed but said they'd be done. They came at 10am and left at 3pm without letting us know they were done. Leaving my backyard open and a mess with the fence they took down and the new materials. They came back the next day and said they'll be done. They put 4 posts up and left. Again arriving at 10am and leaving at 3pm. Leaving the mess. They arrived today and said they needed 3 more days to get the rest of the materials. The project manager already told me they'd definitely done today. The manager offered me a $100 discount. So fed up. I'll update later.

    Company installing fence

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    1 month ago

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    Sue C.

    Thank you so much for your comment! We appreciate it!

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    1 month ago

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    Sue C.

    Thank you so much for your comment! We appreciate it!

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    2 months ago

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    2 months ago

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    1 month ago

    The quoting process was very quick and easy. The support person was super polite and knowledgeable.

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    Sue C.

    Thank you so much for your comment! We appreciate it!

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    26 days ago

    This was the worse job ever, fence is falling apart ,and for the price I paid this ain't worth it

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    1 month ago

    Excellent. Easy estimate great price with guarantee. I highly recommend Ergeon. Video estimate works great

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    Sue C.

    Thank you so much for your comment! We appreciate it!

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    1 year ago

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    3 months ago

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    5 months ago

    I requested a virtual estimate which was done quickly. I had to reschedule my first appt and they were very accommodatin.

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    Sue C.

    Tara, thank you so much for the great feedback!

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    1 year ago

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    Sue C.

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    1 year ago

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    Sue C.

    Wagner, thank you so much for the great feedback!

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    5 months ago

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    11 months ago

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    Sue C.

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    1 year ago

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    1 year ago

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    Sue C.

    Thanks for your good comment, Andrew! We appreciate it!

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    1 year ago

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    2 years ago

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    Sue C.

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    3 years ago

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    Sue C.

    Maurice, it was our pleasure to help you out, thank you so much!

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    2 years ago

    their price for a small privacy fence job was $400 higher than every other estimate I got

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    Sue C.

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    3 years ago

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    Sue C.

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    3 years ago

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    Sue C.

    Thanks Linda! I’ll be sure to pass on your comments to our team!

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    3 years ago

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    Sue C.

    Thanks Shawn! I’ll be sure to pass on your comments to our team!

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    2 years ago

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    Sue C.

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    Ask the Community - Ergeon

    Review Highlights - Ergeon

    Manny's help with providing a quote for a fence, unfortunately I couldn't get it done so can't comment on any work...

    Mentioned in 2 reviews

    Read more highlights

    Ergeon - fencesgates - Updated August 2026

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