I had fraudulent charges on my Wells Fargo credit card account.
I needed to reset my verbal credit card password.
This is not my account password or my pin for the credit card.
My bank said to go to any bank and have them call the wells Fargo number, Wells Fargo would call them back after verifying the phone number was a bank. They would ask to confirm my driver's license and credit card verbally.
Equity Bank personal banker Cheryl said I needed an account to be helped. I asked if one of her clients was in California having the same problem how could they be helped. Refused to even call my bank because I did not have an account. I said ok please open a cash account for me. Told my account would not be active for two days if I opened an account. Come back in two days. no same day banking here if you want to open an account.., repeat ...no same day banking if you open an account here!!!!
Rude Equity Banker Cheryl no help without an account. One hour wasted.Never use unfriendly unhelpful Equity Bank.
Went down the street to Arvest, they called my bank no problem! Fraud department called Arvest back asked a couple verbal questions. Then reset my verbal password. Arvest took care of me in less than fifteen minutes.
Need a Bank Use Arvest
Never ever use Rude unhelpful Equity bank. read more
