This place is such gem! A small town hardware store that has nearly every type of bolt, screw,…read morewasher, lag etc that you could need. Also have Stihl equipment and they do a great job repairing equipment. They repaired my power washer for a more than fair price. They might not be the cheapest place but the value they bring is worth every penny. They have my business for life!

I called asking for if they have a part and because the guy did not believe there was no exit hole…read morefor a bolt, the guy said good luck and hung up on me. When I called back, he starts yelling at me.

Long story short had a 3 yr old Rheem electric hot water tank. Came home and seen there was a drip…read morecoming out of the one panel that houses one of two elements. The next day I contacted Rheem directly about warranty issue. They took the model and serial number and told me where it was sold at ( Penstan Supply ) . They also gave a recall tag #. I called Penstan Supply and told them the issue and what Rheem warranty Rep had said. In turn Penstan called Rheem and within the hour Penstan was calling me back to replace my faulty hot water tank. I was very impressed with how fast the entire process was. Another bonus there was no haggling with anyone. So I give a 5 star to Rheem for backing there product and 5 star to Penstan Supply for backing the Rheem product as well. *** Note this didnt include removal of old tank and installation of new tank. They are extremely easy to replace if you are handly with some wrenches, solder, or sharkbite fittings :D

The worst customer service ever. Amazing they stay in business. They never answer the phone anyways…read moreso caring about customers is something they could care less about. Go somewhere else!

So our tractor wouldn't start. So we took it to Fletcher's and they told us it was beyond fixing…read moreand they would buy it from us for $50. Or they can fix it for $1200. We ended up taking it to a guy we found on Facebook called Milich Small equipment repair in new Alexandria. He had it running and working for less than $20. We ended up giving him $100 tip because he wouldn't take anything for service. I do not recommend Fletcher. There are a bunch of crooks and they don't know what they're doing. The only reason we ever went to them was because they did one of our push mowers. And they told us that it was fixed they had to put a new carburetor on. Which somehow cost more than a lawnmower. So if you need repairs done, I will go to milich small equipment repair. he charges a flat rate of $50 for a service or less if it's something small. Any charges you when he get charged for the park. So if the park cost $20 to him he charged you $20 nothing extra like Fletcher. The carburetor that they put on our lawnmower, ended up dying like two years later. When Dan put on the new carburetor on our push mower, it cost the same amount. And he told us that it was a Chinese version that they put on that's why I didn't last that long but they charged us $300 for the carburetor.

This reminds me of a small town hardware store where all the staff is helpful and has regular…read morecustomers and knows them by name. They have what you need an than some, a man came in and bought a metal detector. I had keys made, that was my big purchase. It's a well planned out store, it's not too big or too small. It's a nice alternative to the big box places where you are lost in a vacuum and can't get any help. Staff is helpful and knowledgeable a plus. They have a parking lot. Support small local businesses.

Great place to get all that you need for your home repairs inside and out. Purchased a Weber BBQ…read moregrill here and the price was better than other places.

Laketon TV Sales had the refrigerator size we needed at a good price. The delivery was quick and…read moreefficient. They hauled away our old refrigerator. Would highly recommend.

Polite, pleasant, prompt. Oven repaired quickly and price was good! Longtime local business!read more

I'm updating my review of this place. After my initial review the president reached out to me. We…read morehad a friendly conversation over a period of a few days where I really felt that my concerns and experience were heard and addressed. I also received my products, and absolutely love them. I'll definitely order again from this website. They have unique products, which are working very well for me.

Customer service was poor. I was ready to give my credit card number to purchase a ceiling light…read morefor our bathroom but wanted to swap out the glass globe with a different finish. The item did not come this way from the manufacturer, but instead of working with me to find a solution to the problem, the woman on the phone was curt and rude as if I was being an imposition on her by requesting this.

I am a 76 year old widow who recently lost gas service to my home. The gas company told me that the…read moreproblem was on my side of the curb, and I was responsible for the gas line from the curb to my meter. When I called for estimates, one company quoted $6,500 to repair the line without even looking at it, and a Tarentum plumbing company quoted $6,750. Thank goodness I called Arnold Plumbing, who quoted $1600 to $1900. Greg Jr and Rob came the next day and in 5 hours had repaired/replaced the line. I highly recommend Arnold Plumbing for competent work at a very reasonable price. Penny Lentz, 10/29/25

Great service. They are very helpful and pleasant while helping you. I would rather shop there than…read morea big box store.

I bought a cheap chainsaw from them a few weeks ago. The way…read morethey treated me, you would have thought I was dropping $5000 on equipment. They set up my saw, checked it out, and even filled the gas and oil for me. Also gave some good tips on running the saw. I highly recommend these guys!

Their services are the best comparing with the cities we lived in before. thank you! i dropped my…read morebroken lawn in last Thursday. it took them a day to fix since they knew that I needed it to finish the last cuts before the winter. They helped me load and unload from my little Honda. I am really grateful!