Making the appointment was easy and they gave me a time that worked with my schedule…read more The people, from the front desk to the veterinary staff is friendly, professional and knowledgeable. The care for my dog was great. They treat your pet with kindness!

Exceptional service. Literally saved my cat's life and went above and beyond as if that wasn't…read moreenough. We'll forever be indebted and recommend them!!

It started with calling the wrong place to confirm my appointment for my 16 year old Mini…read moreAustralian Shepherd and I am so glad I did! I was put at ease from the first moment we walked in. This was a second opinion appointment and it was very refreshing to be met with a logical step by step affordable approach rather than a huge list of all encompassing unnecessary treatments totalling a mortgage payment or two. The caring demeanor, patience, and communication from MELROSE VETERINARY was so unexpected and welcome and the continual follow up thereafter was the icing on the cake. I wouldn't go anywhere else!

We've been going to Melrose vet for 26 years now. 9 Huskies, and 3 cats in, we used to really…read morebelieve in this place. They've added staff, removed empathy, and it's all about money now. They've been treating our 9 year old cat for the last 2 plus months. She was losing weight, and becoming lethargic, but they couldn't find a problem and weren't concerned. They recommended a tooth cleaning. She took a turn for the worst today, and I rushed her in just after opening. The girls at the front desk told me they were short handed and I'd have to go somewhere else. They didn't call a doctor, they didn't ask to take a quick look at our girl they just told me to leave. I went to Fredddie's where they opened over an hour early to help me out. We ended up losing our girl because Melrose couldn't diagnose her cancer correctly in multiple visits over 3 months. It took our doctor at Fredddie's 30 mins to diagnose the issue. 26 years, and they turned away my dying cat without a second thought. I'm sick. We'll never be back. I hope Dr. Richieri sees this and makes changes. He was always great with our animals.

The office receptionist was so helpful! We received a call saying a neighbor had dropped our dog…read morewith them. We appreciate the care they showed our family. Thank you!!

Vista Veterinary Hospital is very unprofessional they wanted to give kitten shots to a purebred…read morekitten who has already had all its kitten shots it was provided to them in shot record from reputable TICA breeder. I had the kitten seen there for kitten health exam just got the kitten yesterday. Upon leaving I was thrown an invoice after I paid cash for the visit that stated I denied shots and I had to ask for the health exam paper that I paid for. Lady was very rude and I don't feel she needed to be that way. Just be aware of this and read all negative reviews from this vet and her vet tech/office person Ashley. Not a 'purebred friendly' place to visit.

Great experience with Jorge! Helped us through the process of dental cleaning and did an amazing…read morejob! The environment at SoCal Veterinary Hospital is very welcoming and friendly! Recommended for sure!

When I noticed my dog Ruby acting strangely while eating and spitting out her food, I checked her…read moremouth and was surprised to find what appeared to be a fracture on one of her large back teeth. I immediately emailed the clinic with a few photos, and within 20 minutes I had both an email response and a phone call (just in case I missed the email), along with an appointment confirmed for 8am the very next morning with enough time reserved to perform an extraction if needed. The responsiveness alone was impressive. At drop-off, the surgery technician, Jorge, was incredible. He was knowledgeable, personable, and immediately put us at ease, especially since this was Ruby's first surgery requiring anesthesia. During our conversation and bringing up a certain topic, he mentioned he recently attended a dental conference which reassured us that the team is committed to continuing education and staying current with best practices. Dr. Gertz, whom Ruby has seen previously for routine care, was wonderful as always. She performed the initial exam, confirmed that the tooth appeared fractured, and explained that the team would call with a definitive diagnosis once dental X-rays had been completed. The treatment plan was straightforward - anesthesia, dental X-rays, bloodwork to ensure levels were appropriate before surgery, and a cleaning with extraction if necessary. A few hours after drop-off, we received a call confirming that the tooth was indeed fractured, although surprisingly still alive. Dr. Luna took the time to thoroughly explain the findings and our options. At no point did we feel pressured. She clearly outlined the pros and cons of proceeding versus monitoring the tooth and explained that leaving it untreated would likely lead to problems in the future. After discussing everything, we decided to move forward with the extraction since she was already under anesthesia. No more than a few minutes later, the team called again because they realized the cost of the updated treatment plan had not been reviewed. I actually hadn't noticed because I already trusted that the recommendation was medically appropriate and that the pricing would be fair (which it was). Still, I appreciated their transparency and professionalism in making sure every detail was discussed before proceeding. When we picked Ruby up around 2:00pm, Jorge spent considerable time reviewing her full-mouth dental X-rays with us and explaining exactly why the extraction was recommended. It was fascinating to learn more about canine dentistry, and we left feeling far more informed than when we arrived. He answered all of our questions patiently and thoroughly (even the ones that were already covered in the aftercare packet we had just been handed!). We also were given a full sized sample of a recommended oral rinse for regular maintenance. Ruby recovered exceptionally well from the surgery, which was a huge relief. She had previously undergone sedation prior to X-rays at another clinic years ago and did not have a great experience, so we were naturally nervous. This time, her recovery was smooth, the extraction site is healing beautifully, and she came home comfortable with appropriate pain medication. She has shown no signs of discomfort throughout the recovery process. I also want to recognize Lauren at the front desk. She was incredibly kind, friendly, and helpful throughout the process. She worked with us to ensure detailed notes were included in Ruby's chart to help prevent potential insurance issues and even went a step further by following up with the doctor after we left to request additional documentation that could support a smoother claims process. That level of attention and advocacy is rare and deeply appreciated. Overall, this was an outstanding experience from start to finish. We even received a call a few days after her surgery to simply check in on her recovery. From the front office staff to the technicians and veterinarians, every person we interacted with was compassionate, knowledgeable, and genuinely invested in Ruby's well-being. The communication was outstanding, the care was exceptional, and we never once felt rushed or pressured. Ruby is family to us, and the trust we place in those caring for her is not something we take lightly. We are incredibly grateful for the entire team and feel completely confident entrusting them with the health and care of both of our dogs. Bonus: they were giving out adorable supergirl bandanas they received as promo material!

As always, I was well taken care of by the staff as was my dog, Phoenix on our visit yesterday. We…read morewere greeted when we came in. Phoenix was taken to the back in a timely manner and had the care that he needed given to him. I was able to pay and leave quickly with the receipt given to me. The staff is always kind and my dogs and cat always leave as happy as they were when entering the office.

Zoey was there for a bath & nail trim. The doc checked out her teeth since she had been drooling…read more Her last dental was just 2 months ago, I was surprised she had gingivitis after such a short period of time. She's on some antibiotics for that now.

Can't say enough nice things about this veterinarian hospital and staff. I have had to bring pets…read moreto them in dire situations. First was my big Maine coon cat who was having severe kidney issues. Dr. Bowdre and staff were so thoughtful and kind and with all of their recommendations he is still thriving today. About 10 days ago my 16-year-old rescue Yorkie was failing quickly. I'll spare you the details. I was treated kindly and respectfully at a time where I was truly heartbroken. The next day I brought her in and held her to the very end. I miss her a lot, and the other dogs mourned her. But what happened before all of that was what I want you to know. The vet-tech came in with a little silver platter. On it with a tongue, depressor coated in cheese-wiz and three Hershey's kisses. She had not eaten in three days, however, she lifted her little head and enjoyed her final treats. Chocolate, you say? Something I would've never given her, however, I figured this was her Thelma and Louise moment. That act of kindness and a little bit of a chuckle still warms my heart.

We brought Nikita, our 10 year old husky/shepherd mix in due to respiratory problems she was…read morehaving. All the staff members were great! Dr Iverach, Anita, Makiniley & Amanda were very kind, caring & professional. Our regular vet was not available since it was an urgent matter but based on our experience, I may consider switching providers. Thank you guys

We were clients of Tri-City veterinary clinic for 11 years, first with our elderly dog who died…read morefour years ago and then with our puppy that we adopted a few months after the first died. Tri-City Vets have been excellent caregivers and truly care about our pets as well as everyone else's. Our dogs received the best of care there. We now live elsewhere but are forever grateful for Dr. Porte and all the rest of the staff. We highly recommend Tri-City veterinary clinic.

To be honest, and I hate writing this, but we didn't have a good experience here. This vet was…read morerecommended by a local friend who has lived in OSide for 20+ years. We thought we would have a good experience based on their recommendation. When our cat was sick and we called for an appointment, not only did they not help us get in, but they also didn't recommend any other places. Furthermore, the woman on the phone wasn't empathic and, dare I say, borderline unprofessional. As a former business owner, I wouldn't want that person answering my phones. It's because of her that this clinic lost our business. She was short and not very helpful. We ended up going to the VCA in Escondido (Acacia) and had a really good experience from the first phone call to check out. It's all about touch points with clientele and from the first touch point with Tri-city, we were disappointed. Not even because they couldn't get us in same-day, but mostly because of the woman on the phone completely FAILING at her job. My wife and I hung up and both said synonymously, "we will never take our pets there." Giving 3 stars only because it would be unfair to give only one star (even though that was our experience) based on the phone person alone without seeing a vet.

We've had three dogs that have been treated at Freddie's and we've been bringing our dog, Buck,…read morehere for quite a while, and every visit reinforces why we trust this veterinary hospital so much. The doctors and staff genuinely care about animals and always treat Buck with kindness, patience, and compassion. One of the things we appreciate most is their honesty. They never make us feel pressured into unnecessary tests or treatments, and they always take the time to explain our options clearly. It's obvious that their recommendations are based on what's best for Buck, not on running up a bill. That level of integrity is hard to find and means a lot to us. The entire team is professional, knowledgeable, and truly dedicated to the well-being of the animals they care for. Buck actually seems comfortable when he comes in, which says a lot! Knowing that he's in good hands gives us tremendous peace of mind. If you're looking for a veterinary hospital that provides excellent care, charges fairly, and genuinely loves animals, I highly recommend them. We are grateful to have found a team we can trust with Buck's health and well-being.

My poor sweet cat was extremely sick. My regular vet had surgeries that afternoon and couldn't see…read moreher. They recommended to call Freddie's Place. I was on hold for over 15 minutes. After answering questions, the receptionist said yes please absolutely bring her in. I drove 20 minutes to their urgent care, parked, brought my cat in and the receptionist says oh actually I'm sorry we can't see any more pets today. I was soooooo disappointed and felt so bad for my cat!!! I left with my cat back to my car hunting for available urgent cares to see my cat. Ended up at Monhacky Animal Hospital in Carlsbad in major traffic thanks to Fredddie's Place telling me to come bring my cat in, only to turn us away 20 minutes later. Unreal!! Thanks to you, my poor sick cat cried and cried more due to much more time in the car.