We never actually got to book a trail ride, the low rating is purely for the communication my…read morefiancé and I experienced trying to set up the booking. My fiancé reached out on Tuesday via text to both Mike and Shannon to set up a ride for the upcoming Saturday (my birthday). Didn't hear back so he called Mike on Wednesday. I texted Mike and Shannon myself on Thursday knowing it was a shot in the dark. We figured they were busy and surely someone would get back to us before the weekend, but we were wrong. I really wanted to go for a ride and had Monday off too, so I followed up on Saturday morning and finally got a response. After some back-and-forth over the weekend we finally got a ride set up for Monday, only for the ride to be canceled the night before due to some emergency on their end. While Mike was very nice on the texts exchanged (thus the 2 stars instead of 1), the amount of communication attempts necessary to get a response was really frustrating. If customers feel like they have to hound you to get your business, they're certainly not going to try again a second time much less recommend you to anyone else.

Another reviewer had the same experience that I did. I asked for lessons for my granddaughter. 5…read moredays later after no response I asked again and got the "no availability" answer. Then an extremely rude response which I will share. Not a secretary?? How about an owner!!!Such an unprofessional washed out business... terrible! Too many places to choose from for riding why choose someone so angry and negative!

Jaimme has always been professional, patient, and, most importantly, safety-conscious with both…read morehorses and riders. My daughter has grown tremendously under her instruction, and I've always felt confident that her well-being comes first. I highly recommend Jaimme to anyone looking for a knowledgeable trainer who genuinely cares about her horses and her students.

I can't recommend Jaimee Gregg enough! Whether you're a complete beginner or looking to refine your…read moreriding skills, she has a true gift for teaching. Every lesson is thoughtfully structured, safe, and incredibly fun. What really stands out is jaimee's patience and clear communication. She takes the time to explain techniques in a way that's easy to understand and always provides encouragement and constructive feedback. I've gained so much confidence in the saddle thanks to her guidance. The horses are well-cared for and clearly love working with Jaimee which says a lot about the positive environment that's been created here. If you're looking for someone who is passionate, knowledgeable, and genuinely invested in your growth as a rider, look no further!

The amenities offered at Crossroads Farm, at first glance, appear and sound incredible. However,…read moreafter several months of boarding there, I began to have a feeling that my horse was not being tended to per the contract. To verify that my horse was not being given his supplements and also not being turned out regularly, which I paid for, I devised a way to keep track of my horse's care and found out my hunch was correct. Even after voicing my concerns to the barn owner twice, nothing changed. I believe socioeconomics played a big role in the lack of care for my horse. As a school teacher, I was not one of the clients at Crossroads Farm whose horse was in training nor was I able to afford regular lessons. Neither of these variables should have diminished the care that my horse was guaranteed in my contract and the services I was paying to receive. I was a client at another hunter jumper barn for many years and never experienced this type of "you are less than" regardless of a training program, going to shows, or how many lessons I took. That barn made always made my horse and myself feel no less important than their other more wealthy clients. The same certainly cannot be said for Crossroad Farms.

This place is confusing. You would think you're allowed to go and walk around but it's not very…read moreclear. We went and one person I asked was very nice but she didn't know. While she went to go ask an old lady came by and was very rude basically told me to leave. Not very nice considering I am looking to get my daughter lessons. So a little off putting. I also called 10 times over a 3 hour span and no one answered.

Great time, great guide, solid experience. 10/10 recommend…read more Horse Entertainment: Ace was the best horse. They warned me he may get lazy and stop, and that I would have to kick him but he did great. He was a very calm horse who was very gentle. Funny part is that he wears a mask so he doesn't eat the whole trail ride.... sounds like me, I guess we have a lot in common. Snacks snacks snacks.

Do not waste your time. If you weigh over 240 fully dressed they will not allow you to ride…read more Plus they are expensive. If you want to ride horses you can ride them in Texas for a lot cheaper and a lot longer. Plus they have horses that are built and capable to withstand your heavier set adult male. Came with five people and my husband who has been loosing weight. 260 fully clothed with Steele toe boots, jeans and enough in the wallet to weigh anyone down. The one staff member who I spoke with was cordial and descent but I will not bring my business back there ever and will deter anyone from going. Tourist trap. Let me add... it is Arizona and they would not let me wear my hiking backpack for water!!!! Absolutely not. I drink water all day and you want me to venture for an 1 1/2. With no water .... No thank you

Amazing experience! Victoria was our guide and she was wonderful. The horses all had distinct…read morepersonalities and they made the trip fun and entertaining. Thank you!

This was one of the best things we have ever done. You can tell these people really love what they…read moredo and the horses are well taken care of. Our guide, Frank was fun, knowledgeable and patient. The scenery is gorgeous and peaceful. I would recommend riding with them!

We scheduled the Margarita Sunset ride and had an AMAZING time…read more My partner and I searched for trail rides offered and were intrigued by KOLI which we found via TikTok as they shared wonderful videos. We called the business and booked same day which was a super smooth process. Our trail lead MATTHEW took amazing care of us -- extremely attentive, kind, and made the ride really enjoyable as we chatted and learned about the area we explored. We paused and he helped my group take awesome pictures. My observation was that the animals were very well loved and trained which is something I truly value when booking these types of activities. I was more so booking for the trail ride but the margarita and chips/salsa afterwards were a total hit! I 10/10 enjoyed this experience. I highly recommend visiting KEC and would totally revisit to enjoy the experience.

I'm obsessed! Chuy made this an unforgettable experience from start to finish. He was incredibly…read morefriendly, easy to connect with, and shared so much wisdom throughout the ride. He truly went above and beyond to make sure I had an amazing time. One thing that really stood out was how he always knew the perfect moments to stop and take photos. It honestly felt like having my own personal photographer, and I ended up with so many great memories to take home. If you're booking this experience, definitely request Chuy, you won't regret it! I'll absolutely be back, and I highly recommend the Margarita Sunset Ride. It was a perfect way to spend the evening and worth every minute.

We absolutely love S.T.A.R.S. of Horsemanship! My daughter Lailah takes lessons here, and it's been…read morean amazing experience. Her instructor, Rose, is wonderful--patient, knowledgeable, and great with kids. Lailah has grown so much in both her riding and confidence. Highly recommend to anyone looking for a positive and supportive place for their kids to learn!

We've been coming here for four weeks, my daughter loves it! The instructors take time to make sure…read moremy daughter feels comfortable. One of the things we love is the training/skills for caring for a horse, not simply riding. I don't agree with the negative reviews, we've had a positive experience.

I highly recommend Emma Lee, she has been working with my horse Comanche a young quarter horse for…read moreseveral months now. I am a new horse owner, I recently purchased my first horse, not being very confident myself on handling him, I hired Emma to assist me with guidance in my horse journey. She has been outstanding, working with my horse in the arena, round pen, ground work, taking him out for walks on the public streets, she is getting him ready for the trail rides, also recommending the best tack and saddle for him..etc. Emma also does body work for him, this has improved with muscle gain and muscle tightness. I am truly grateful to have found Emma, to say I was a bit nervous about the big responsibility of horse ownership, is an understatement, she has helped me gain confidence in working with my horse. Her high equestrian knowledge, professionalism and calm demeanor make Emma a pleasure to work with.

Emma is absolutely amazing with horses. She has done body work on 4 of my horses and I'm finding…read moreout new things that I never knew about them. She really understands them and pays attention to every sign they give. My older gelding (who never rolls, EVER) now rolls during every session with her. I would definitely recommend her to anyone with horses. She truly cares about my fur babies well being.